The Great Resignation and Its Impact on Spend Management
SAP Concur discusses the impact of the Great Resignation on spend management, emphasizing the need to incorporate employee experience into T&E management. By broadening employee engagement, monitoring sentiment data, and treating T&E as an emotional process, organizations can improve retention while maintaining profitability.
Impact and considerations
Provides strategies for optimizing T&E management amid talent attrition, helping balance employee needs with financial goals to improve satisfaction and retention.
Key points
- Amid the Great Resignation, employee expectations extend beyond pay; organizations must incorporate employee experience into spend management.
- Broaden employee engagement to include feedback on travel policies, supplier performance, and more.
- Monitor employee sentiment data as readily as KPIs to identify areas needing action.
- Treat T&E as an emotional process; policies should align with individual needs, offering choice and control.
- Communicate changes to employees and explain how feedback will be used to improve program design.
- Embrace change, prioritize employee health and safety, and pivot to an employee-centric model.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 15 Aug 2026, 08:15
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：The Great Resignation and Its Impact on Spend Management (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47