2023 Global Business Travel Survey: Equal Access and Flexibility Needs Stand Out
SAP Concur released findings from its 2023 Global Business Travel Survey, now in its fifth year. The survey shows 92% of business travelers believe their career future depends on business travel, yet 62% have not had equal opportunities due to demographics, sexual orientation, physical appearance, or health conditions. Demand for flexibility is rising: 48% want flexibility to ensure safety, 47% for work-life balance, and 34% to add personal travel.
Impact and considerations
The findings highlight business travelers' needs for equal access and flexibility, potentially prompting companies to adjust travel policies and duty of care, affecting TMC and supplier service design.
Key points
- 92% of business travelers believe the future of their careers depends on business travel.
- 62% of business travelers haven't had equal opportunities to take business trips compared to colleagues due to demographics, sexual orientation, physical appearance, or health conditions.
- 31% of LGBTQ+ business travelers feel their sexual orientation has prevented equal access to business travel.
- 23% of women believe their gender led to fewer opportunities for business travel.
- 91% of travelers say they will decline a business trip if some of their needs are unmet.
- 48% want flexibility to ensure safety when traveling to certain parts of the world; 53% of global business travelers changed accommodations in the past 12 months because they felt unsafe.
- 47% want flexibility to maintain a healthier work-life balance; 34% cite the need to add personal travel to work trips.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 21 Aug 2023, 17:27
- Page published
- 14 Aug 2026, 08:21
- Last updated
- 21 Aug 2023, 17:27
- Original links
- SAP Concur Blog：2023 Global Business Travel Outlook (opens in a new tab)Primary source · en · Published 21 Aug 2023, 17:27