What Is Top of Mind for SMB Travelers in 2022?
The SAP Concur Global Business Travel Survey polled over 1,100 business travelers at SMBs (fewer than 1,000 employees). Key findings: 34% cite diminished travel budgets as a top-three threat; 50% include rising oil prices and inflation as a threat, higher than 44% at larger organizations; 98% are willing to travel in the next 12 months, but 60% say their current travel schedule falls short of expectations; 48% of unhappy travelers are willing to take action, and 26% will search for a new position; 89% are willing to decline a trip for safety, personal, or environmental reasons; 94% value sustainability info when booking, and 94% plan to act to reduce environmental impact in the next 12 mont…
Impact and considerations
The survey reveals SMB traveler concerns and expectations, providing data to support corporate travel policies, budgets, and sustainability initiatives.
Key points
- 34% of SMB travelers cite diminished travel budgets as a top-three threat to business travel.
- 50% include rising oil prices and inflation as a threat, higher than 44% at larger organizations.
- 98% are willing to travel in the next 12 months, but 60% say their current travel schedule falls short of expectations.
- 48% of unhappy travelers are willing to take action, and 26% will search for a new position.
- 89% are willing to decline a trip for safety, personal, or environmental reasons, mainly COVID-19 health concerns (47%) and safety concerns for certain regions (47%).
- 94% value sustainability info when booking, and 94% plan to act to reduce environmental impact in the next 12 months.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 21 Sept 2022, 17:42
- Page published
- 14 Aug 2026, 08:30
- Last updated
- 21 Sept 2022, 17:42
- Original links
- SAP Concur Blog：What Is Top of Mind for SMB Travelers in 2022? (opens in a new tab)Primary source · en · Published 21 Sept 2022, 17:42