The C-Suite is Wondering What Travel is Up To: Proving Program Value
A SAP Concur blog post notes tight budgets and rising costs, with executives demanding travel managers measure every dollar. The article recommends the eBook 'Measure Up' offering five ways to demonstrate ROI, including focusing on foundational priorities, improving spend visibility, reclaiming VAT/GST, updating metrics, and presenting the right data to leadership.
Impact and considerations
Travel managers must handle executive scrutiny, using the right tools and data to demonstrate value and avoid career challenges.
Key points
- Executives demand precise measurement of travel spend; tight budgets and rising costs are key pressures.
- Focus on foundational priorities like adoption, approvals, and compliance to determine what to measure.
- Improve spend visibility, including outside bookings, unused tickets, and cancellation fees.
- Reclaim unclaimed VAT and GST to bring cash back into the business.
- Update metrics to include traveler experience and sustainability goals.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 19 Jan 2023, 18:53
- Page published
- 14 Aug 2026, 08:27
- Last updated
- 19 Jan 2023, 18:53
- Original links
- SAP Concur Blog：The C-Suite is Wondering What Travel is Up To (opens in a new tab)Primary source · en · Published 19 Jan 2023, 18:53