Taking the Wheel with Travel: Driving Program Value and Leadership
A SAP Concur blog post highlights that leadership increasingly demands travel programs demonstrate tangible ROI, while travelers require safer, smoother experiences. The article recommends the eBook 'Guiding Travel through Uncharted Territory' offering six tactics, including aligning program goals with organizational objectives, increasing process flexibility, addressing TMC labor shortages, and enhancing traveler experience to drive business growth.
Impact and considerations
Travel managers must position programs as business drivers, prove value with data, and optimize traveler experience to address retention challenges.
Key points
- Leadership demands travel programs show real ROI; travelers require safer, smoother experiences.
- Travel program goals must align with organizational goals to drive business performance.
- Process flexibility is key to adapting to market changes; shorten planning cycles.
- Booking tools must pick up slack during TMC labor shortages.
- Traveler experience affects retention; find new ways to listen and improve.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 19 Jan 2023, 19:02
- Page published
- 14 Aug 2026, 08:27
- Last updated
- 19 Jan 2023, 19:02
- Original links
- SAP Concur Blog：Taking the Wheel with Travel (opens in a new tab)Primary source · en · Published 19 Jan 2023, 19:02