6 Questions to Ask When Incorporating Duty of Care into Your Travel Program
A SAP Concur blog post notes that employee wellness has taken center stage, and duty of care—an organization's legal obligation to protect employees from harm—has become a strategic tool. The article poses six questions to help incorporate duty of care into travel programs: how employees book, where they purchase, when they book, what ground transport they use, how safe the destination is, and how to improve. It emphasizes that increasing booking tool adoption, encouraging corporate card use, booking earlier, increasing rideshare use, reviewing destination risk, and establishing a cross-functional task force can enhance employee safety, satisfaction, and business continuity.
Impact and considerations
Duty of care is evolving from a compliance requirement into a core strategic element of travel programs. Companies need to protect employees through data visibility, booking tool adoption, and risk review, directly impacting travel policy design, supplier selection, and employee satisfaction.
Key points
- Duty of care is an organization's legal obligation to protect employees from harm and is becoming a strategic tool.
- Increasing booking tool adoption enhances travel data visibility regardless of how employees book.
- Encouraging corporate card use can provide a traveler's last known location and reduce the risk of carrying cash.
- Booking earlier allows more time to ensure proper safety precautions are taken.
- Increasing rideshare use can save costs and improve safety, as passengers can share trip status.
- Reviewing destination risk levels should occur before approval, booking, departure, and during travel.
- Establishing a cross-functional task force including HR, travel managers, finance, and security is a best practice.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 26 Jan 2023, 21:05
- Page published
- 14 Aug 2026, 08:27
- Last updated
- 26 Jan 2023, 21:05
- Original links
- SAP Concur Blog:6 Questions to Ask When Incorporating Duty of Care into Your Travel Program (opens in a new tab)Primary source · en · Published 26 Jan 2023, 21:05