SAP Concur Survey: Safety and Sustainability Shape Business Travel
SAP Concur released its 2024 Global Business Travel Survey of 3,750 business travelers in 24 markets and 600 travel managers in six markets. 44% of travelers would consider declining a trip over destination safety concerns, 35% over political or social concerns and 33% over transport-mode safety. 39% of travel managers said geopolitical safety concerns will make their job harder over the next 12 months, and 37% said duty of care is hard without full trip visibility. Only 23% of travelers said their company requires use of its booking tool. On sustainability, 27% would decline a trip over environmental impact, up from 23% in 2023.
Impact and considerations
The data quantifies two pressures on travel programs: duty of care and sustainability compliance. With only 23% of travelers required to use the corporate booking tool, travel managers lack visibility into a significant share of trips, directly affecting risk response and spend control.
Key points
- 44% of business travelers would consider declining a trip over destination safety concerns, 35% over political or social concerns and 33% over transport-mode safety.
- 39% of travel managers said geopolitical safety concerns will make their job harder over the next 12 months.
- 37% of travel managers said duty of care is hard without full trip visibility; only 23% of travelers said their company requires use of its booking tool.
- 27% of travelers would decline a trip over environmental impact or inability to choose sustainable options, up from 23% in 2023.
- 37% of travel managers said inadequate budgets hinder offering more sustainable options, and 39% said new sustainability regulations will add difficulty.
- 37% of travelers would use AI automation to support safety and well-being, and 37% would use AI to find sustainable travel options.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 19 Aug 2024, 17:49
- Page published
- 14 Aug 2026, 08:12
- Last updated
- 19 Aug 2024, 17:49
- Original links
- SAP Concur Blog：Safety, Sustainability, and the Business Travel Experience (opens in a new tab)Primary source · en · Published 19 Aug 2024, 17:49