Ardent Report: AI-Fueled AP Automation Reshapes Expense Management
The annual AP trends and predictions report from Ardent Partners, sponsored by SAP Concur, shows that 74% of AP departments planned to use artificial intelligence in some way by the end of 2024, a record-high adoption rate. AI and AP automation are improving invoice processing, fraud detection, forecasting, and cash flow management while freeing AP staff to focus on exceptions. The report also notes that AI risks must be addressed through governance and security controls, and that geopolitical conflicts and tariffs could raise prices and inflation, increase global invoicing complexity, and disrupt supply chains. It predicts that 80% of routine tasks will be handled by AP automation within t…
Impact and considerations
Record AP automation and AI adoption directly affect corporate expense management, cash flow, and supplier payment strategy, while tariffs and geopolitical risk add invoicing and compliance complexity.
Key points
- 74% of AP departments planned to use artificial intelligence in some way by the end of 2024, a record-high adoption rate.
- AI and AP automation can improve invoice processing, fraud detection, forecasting, and cash flow management while freeing AP staff to focus on exceptions.
- The report recommends that organizations establish AI governance and security controls to ensure data is accurate, secure, monitored, and auditable.
- U.S. tariffs and retaliatory measures could raise prices and inflation, increase global invoicing complexity, and disrupt supply chains and payments.
- The report predicts 80% of routine tasks will be handled by AP automation within the next few years, with AP roles shifting toward oversight, exception handling, compliance, and fraud detection.
- Businesses are increasingly asking providers to detail AI use cases, data quality and security, performance metrics, and their AI roadmap.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 4 Mar 2025, 22:09
- Page published
- 14 Aug 2026, 08:10
- Last updated
- 4 Mar 2025, 22:09
- Original links
- SAP Concur Blog：How AI-Fueled Solutions Drive AP Automation, Efficiency, and Value (opens in a new tab)Primary source · en · Published 4 Mar 2025, 22:09