How Travel Managers Can Adapt to Global Growth: Five Priorities
The article argues that travel managers must shift from command-and-control to empowerment, prioritizing five initiatives: data and analytics, evaluating new technology, traveler safety, employee satisfaction, and driving value. Data shows 37% of hotel reservations and 15% of air bookings occur outside corporate channels, highlighting the need for integrated platforms. 5G will bring faster bandwidth, fueling innovation.
Impact and considerations
Travel managers must adapt to employee expectations and technological changes, using data-driven decisions and focusing on safety and satisfaction to enhance travel program value.
Key points
- Travel managers should prioritize data and analytics to identify invisible spend.
- Evaluate new technologies, such as innovations enabled by 5G.
- Traveler safety is a moral and legal obligation for companies.
- Employee satisfaction impacts talent retention.
- Driving value goes beyond cost cutting to include efficiency gains.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 16 Aug 2026, 08:10
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：How Travel Managers Can Adapt to Global Growth (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47