How IT Can Reduce Costs of Expense, Travel, and Invoice Management
Forrester surveyed nearly 400 decision makers and found that less than 45% were happy with ease of use of travel and expense solutions, and only 37% satisfied with invoicing. Automation improves efficiency; one company eliminated 42% of human-engaged tasks, resulting in a 46% efficiency gain. The report emphasizes automation, integration, and user-friendly interfaces.
Impact and considerations
IT teams can reduce manual processes through automation, improving efficiency, cutting costs, and increasing user satisfaction.
Key points
- Less than 45% happy with ease of use of travel and expense solutions
- Only 37% satisfied with invoicing
- Automation eliminated 42% of human-engaged tasks, 46% efficiency gain
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 15 Aug 2026, 08:20
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：Here’s How IT Can Reduce the Costs of Expense, Travel, and Invoice Management (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47