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Invoice ProcessingCanada / New Zealand / Australia / Ireland / United States / United Kingdom

IDP Education Streamlines Spend Management with SAP Concur and Ariba

IDP Education, a global international education services provider, deployed SAP Concur Expense and Travel solutions to address inconsistent purchase-to-pay processes across multiple platforms. It became the launch customer to integrate SAP Ariba purchasing with Concur Invoice for payment processing. The nine-month project was completed in three phases, with the final phase managed remotely due to COVID-19. Within a year, user feedback was positive: purchase orders created in Ariba map to Concur Invoice, Invoice Capture uses AI to eliminate manual entry, and mobile access plus audit trails improve accuracy and timeliness of payments.

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Impact and considerations

This case demonstrates how a multinational education services organization integrated procurement, expense, and invoice systems to improve financial process efficiency, offering a reference for companies facing multi-country compliance and spend visibility challenges.

Key points

  • IDP Education has offices in more than 50 countries and partners with over 800 institutions; its manual and disparate purchase-to-pay processes posed management challenges.
  • IDP deployed Concur Expense and Concur Travel to automate expense management and became the launch customer to integrate SAP Ariba purchasing with Concur Invoice.
  • The project took nine months in three phases, with the final phase managed remotely due to the COVID-19 pandemic.
  • Within a year of go-live, user feedback was positive: purchase orders created in Ariba map to Concur Invoice, and Invoice Capture uses AI to eliminate manual entry.
  • Management can access files and information anywhere via the SAP Concur mobile app, and audit trails in Concur Invoice show the invoice lifecycle, improving accuracy and timelier payments.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
4 Nov 2022, 20:00
Page published
14 Aug 2026, 08:29
Last updated
4 Nov 2022, 20:00
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