The Digital Transformation of Spend Management: Journeying Towards Streamlined Processes
SAP Concur podcast summarizes Dermalogica's digital transformation case. Dermalogica grew from a 5-person company to over 150 employees and implemented SAP Concur's travel, expense, and purchase request and invoice platforms, reducing invoice processing time from 30-35 hours per week to one hour, achieving faster payment turnarounds and real-time spend visibility. The company also won the 2022 SMB Digital Innovation award.
Impact and considerations
This case provides quantitative evidence of how SMEs can significantly improve financial process efficiency through digital transformation, offering reference value for companies considering similar investments.
Key points
- Dermalogica grew from a 5-person company to over 150 employees, requiring streamlined processes and stronger internal controls.
- The company implemented SAP Concur's travel, expense, and purchase request and invoice platforms.
- Invoice processing time was reduced from 30-35 hours per week to one hour.
- Supplier invoices are now paid on time, and the company has complete real-time visibility into expenses and payments.
- The company won the 2022 SMB Digital Innovation award and an honorable mention for The Best Run.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 26 Jul 2023, 19:22
- Page published
- 14 Aug 2026, 08:22
- Last updated
- 26 Jul 2023, 19:22
- Original links
- SAP Concur Blog：The Digital Transformation of Spend Management: Journeying Towards Streamlined Processes (opens in a new tab)Primary source · en · Published 26 Jul 2023, 19:22