Don't Overlook Process Efficiency

The article reminds SAP Concur customers not to rely solely on automation but to optimize process efficiency. IDC research found that with optimization, accounts payable staff became 30% more efficient and audit staff 28% more efficient. Optimizing processes improves spend visibility, maximizes corporate card rebates, and reduces late fees. For example, a movie studio drove an additional $1.5m in annual spend onto their card program, yielding over $80,000 in rebates.