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SAP Concur Survey: 90% of Finance Leaders See Unexpected-Prep as Critical

An SAP Concur study of global senior finance leaders found that 90% agree preparing their business for the unexpected is a critical task today, while only 2% disagreed. The article proposes four resolutions for finance leaders: innovate to control costs, compliance, and cash flow through a unified platform and AI; strengthen visibility, analysis, and planning; adapt processes, policies, and priorities; and boost morale, productivity, and retention. It also covers automated indirect tax recovery such as VAT, integrating travel and expense data, and mobile expense reporting.

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Impact and considerations

The survey and recommendations show finance leaders consolidating travel, invoice, and expense data onto unified platforms and using AI to improve compliance and cash flow, potentially influencing corporate travel expense system procurement and configuration.

Key points

  • An SAP Concur study found that 90% of global senior finance leaders agree preparing their business for the unexpected is a critical task today, while only 2% disagreed.
  • One recommendation is to control costs, compliance, and cash flow through a unified platform connecting travel, invoice, and expense data.
  • AI can review every expense, cross-reference finance policies, and flag potential issues, reducing paper receipts and convoluted steps.
  • Extensions can automate recovery of indirect taxes such as VAT and analyze expense reports to identify taxable employee benefits.
  • Recommendations include strengthening visibility, analysis, and planning by integrating travel bookings, mileage, meetings, and invoice data to improve supplier negotiations.
  • Recommendations include adapting processes, policies, and priorities to establish a cohesive and secure source of financial truth for the entire company.
  • Recommendations include boosting morale, productivity, and retention through automated travel and expense synchronization, mobile apps, and AI.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
29 Jan 2024, 17:44
Page published
14 Aug 2026, 08:17
Last updated
29 Jan 2024, 17:44
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