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SAP Concur Reviews 2025 Business Travel Trends: Price Volatility, AI Adoption and NDC Complexity

Based on interviews with five corporate travel leaders, SAP Concur summarizes 2025 business travel trends and challenges. Economic and regulatory uncertainty led to unpredictable flight and lodging prices in some markets and tighter budgets; organizations used automation and AI to improve spending visibility, with Michigan State University identifying about 500 hotel nights eligible for tax reimbursement using booking and reporting tools. Communication and relationship-building were seen as essential, including collaboration with HR, finance, suppliers and TMCs. Sustainability, virtual payment cards and NDC remained priorities, with virtual cards facing rising costs and digital wallet incom…

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Impact and considerations

The report gathers hands-on experience from corporate travel leaders, showing AI, data analytics and TMC collaboration are being used to address price volatility, compliance and sustainability pressures, offering a reference for travel managers planning 2026 strategies.

Key points

  • SAP Concur summarizes 2025 business travel trends and challenges based on interviews with five corporate travel leaders.
  • Economic and regulatory uncertainty led to unpredictable flight and lodging prices in some markets and tighter budgets.
  • Organizations used automation and AI tools to improve visibility into spending and traveler patterns.
  • Michigan State University identified about 500 hotel nights eligible for reimbursement using booking and reporting tools.
  • Communication and relationship-building were seen as essential, including collaboration with HR, finance, suppliers and TMCs.
  • Sustainability, virtual payment cards and NDC remained priorities, with virtual cards facing rising costs and digital wallet incompatibility.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
25 Nov 2025, 16:55
Page published
13 Aug 2026, 08:29
Last updated
25 Nov 2025, 16:55
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