BCD Travel has published a guide to help corporate travel programs handle disruptions such as hurricanes, geopolitical events, and labor actions. The guide proposes a five-step framework: stakeholder alignment, supplier flexibility, intelligence-driven decisions, traveler communication and support, and continuous assessment. It emphasizes building resilience before a crisis, not during one.
A SAP Concur podcast with Oren Geshuri of Deloitte discusses duty of care, emphasizing the legal obligation to protect employees. Topics include legal differences across countries, mental health, safety for LGBTQ+ and disabled travelers, risks for women travelers, policy inclusivity, and how information sharing and flexible policies improve employee experience and retention.
SAP Concur blog cites Phocuswright research showing invisible spend (corporate travel data not captured by traditional TMC reporting) can hurt supplier negotiations, cause compliance issues, and jeopardize traveler safety. Phocuswright surveyed 2,300 business travelers and found 88% relied on smartphones on business trips, leading to new traveler behaviors and difficulty measuring compliance. The article recommends capturing all travel data to improve policies.
A whitepaper published by BTN Group reveals that 54% of small to midsize business leaders are concerned about traveler safety, well-being, and satisfaction. Executives cited cyber threats, trade conflicts, and terrorism as chief concerns impeding travel, along with fears of infection and economic downturn. The whitepaper also notes that most executives found the following cost-avoidance methods highly effective: reviewing regular travel budget reports (77%), enforcing travel policy compliance (72%), proactively educating travelers about preferred suppliers (70%), and using a pre-trip approval system (70%).