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#酒店科技

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Sep 24Thu
  1. Accor News & Stories

    Accor Scales ALL Concierge Conversational AI

    Accor announced on September 24, 2026 that its ALL Concierge conversational AI companion has moved beyond pilot to full-scale rollout, making it the first hospitality group to deploy an end-to-end conversational AI companion at scale. It covers the journey from travel inspiration and hotel comparison to booking management and post-stay support, available 24/7 on ALL.com, the ALL Accor app, WhatsApp and iMessage, in 11 languages, with responses in under a few seconds and seamless handover to human agents. The pilot began in July 2025 and logged more than 1 million guest conversations. Accor also launched The Butler, an AI companion for hotel teams.

Nov 7Fri
  1. Amadeus Newsroom

    Amadeus Reports 6.4% Revenue Growth for First Nine Months of 2025

    Amadeus reported first nine months 2025 results: group revenue rose 6.4% to €4,895.3 million, up 8.0% at constant currency; adjusted EBIT grew 8.7% to €1,470.6 million; profit rose 10.1% to €1,088.2 million. Air IT Solutions revenue grew 6.5%, Hospitality and Other Solutions 5.8%, and Air Distribution 6.6%. Asia Pacific bookings grew 12.1%. The company maintained its 2025 outlook.