Amadeus发布由Takedown Research执行的2026全球旅行社报告，调查了Amadeus、Sabre和Travelport平台上750多名旅行销售商的行为。结果显示：43%的全球旅行代理比2024年更频繁使用GDS，日均连接近8小时、平均六个会话；94%认为价格一致性至关重要，63%会主动将预订转向价格不一致的酒店；超过75%的销售商在日常运营中使用AI工具，EMEA以对话式AI领先（62%），APAC以行程构建、CRM、欺诈检测等专项用例领先；90%依赖标准酒店描述元数据评估酒店，88%表示缺少可持续性认证会负面影响预订决策；66%表示GDS定向广告影响购买行为，25%将直…
Hospitality Technology汇总了近期酒店分销领域多项动态。Amadeus研究显示，63%的旅行卖家因房价差异转移订单，94%重视严格房价一致性，超75%将AI融入预订流程。Koddi将Sabre赞助广告整合至统一广告技术平台；SiteMinder推出动态商务引擎审计分销健康；Amadeus与HyperGuest合作扩展15,000家酒店；Navan与Engine及希尔顿分别建立直连API，绕过传统GDS；HBX Group将25万+房源接入Sabre Mosaic；Onyx报告显示佣金处理加快但区域分化。
Amadeus发布两年一度的全球旅行社研究报告，调查了超过750家旅行社。报告显示，43%的旅行社比2024年更频繁使用GDS，平均每天使用超过6次，连接近8小时。94%的旅行社认为价格一致性高度重要，63%会因价格不一致而转向其他酒店。90%依赖酒店描述字段，88%表示可持续性影响客户选择。超过四分之三的旅行社将AI用于销售工具，APAC在高级AI用例上领先。
Travelport 在 Air Offer 26.11.33W 中调整改签与取消罚金的数据来源：当 includeFullPenaltyDisclosureInd 为 false 或未发送时，自愿改签数据由 Category 31 填充，自愿退票数据由 Category 33 填充；无论该参数取值如何，适用的 No Show 罚金仍来自 Category 16。
Why recommended:Travelport 航班 API 的罚金数据来源调整，为使用 GDS 报价的差旅采购方提供了改签退票规则披露口径的变化参考。
Commerce media technology provider Koddi has integrated Sabre Sponsored Listings into its Koddi Demand platform, connecting GDS ad inventory into enterprise travel marketing workflows. Hotel marketing teams can programmatically manage sponsored placements inside the Sabre Mosaic Agency Workspace alongside consumer channels such as OTAs and metasearch, while Koddi's automated campaign delivery, budget pacing, forecasting and attribution tracking apply directly to Sabre GDS ad inventory. The integration delivers targeted property ads into booking workflows used by corporate travel management companies (TMCs) and travel advisors across 190+ countries, replacing manual, platform-specific GDS ad…
Perk has formed a strategic partnership with lodging distribution and payments platform Katanox, giving Perk access to Katanox's platform to streamline how hotel bookings are made, paid for, reconciled and settled. The two companies will also collaborate to broaden Perk's hotel partner network through Katanox. Katanox uses account-to-account payment infrastructure that reduces the need for card-based payments for hotel bookings, and its platform connects hotels and travel agents to bring together payments, reconciliation, settlement and distribution. Katanox began pursuing TMC partnerships in 2022, positioning itself as a challenger to global distribution systems, with TMC partners includin…
Amadeus announced two new hotel distribution capabilities, available through Amadeus Leisure Connect Plus and Amadeus Value Hotels, powered by a strategic connectivity with HyperGuest. Leisure Connect Plus helps travel sellers digitally manage and distribute their own private hotel agreements within the Amadeus Travel Platform, with a single connection accessing 150+ channel managers via real-time APIs to automate rate and availability updates. The HyperGuest connectivity adds 15,000 directly sourced independent properties to Amadeus Value Hotels and provides richer, more granular content including rate plan information, property attributes and optional services.
Travelport named Skyscanner's Naomi Hahn as chief marketing and commercial operations officer. Hahn will lead Travelport's go-to-market, marketing and communications, and commercial operations functions. The company did not specify an effective date for her appointment. Hahn most recently was VP of strategy, operations and data at Skyscanner, which she joined in March 2020, and previously spent more than 11 years at Auto Trader UK.
Travelport announced on 9 September 2026 the appointment of Naomi Hahn to lead its Go-to-Market, Marketing and Communications, and Commercial Operations functions. Hahn brings more than 25 years in the digital industry, including six years on Skyscanner's Executive Team as Chief of Staff, VP Strategy & Operations and latterly VP Data, where she led global data strategy and transformation; she previously spent 11 years at Auto Trader, joining its Executive Team in 2014. Travelport CEO John Mangelaars said the appointment will help build a more connected, data-driven, customer-focused organization.
Acai Travel launches Acai Desk, an AI helpdesk that integrates GDS, NDC content, flight booking tool Lleego, and Microsoft 365, allowing agency teams to work from a single system. AI routing manages case queues. Acai says the average travel advisor spends 20 minutes per case, mostly finding context. TMCs like Campbell Travel, Nautalia, and Connections Group have adopted it.
Delta Air Lines plans to launch its NDC solution by the end of 2026, with active live agency testing underway and progress on integrations with GDS partners including Amadeus, Sabre, and Travelport. Delta has agreements with multiple GDSs and direct connections, and American Express Global Business Travel will include Delta's NDC offers in its marketplace. More details are expected at an event in late September.
Travel's AI race is entering a more disciplined phase, with companies increasingly explicit about AI's value. Booking and Airbnb demonstrate measurable ROI: Airbnb's support cost per booking fell ~16% YoY, with ~45% of issues resolved without a human. Expedia's recommendations and search ranking boost conversions, while natural-language search yields 60%+ more traveler-intent data but not yet direct conversions. Sabre and Amadeus invest in AI infrastructure ahead of clear payoff, viewing consumer agentic travel as medium-to-long-term.
DataArt announced the completion of a six-month GDS modernization project for an enterprise travel agency, modernizing its distribution infrastructure with Travelport while maintaining uninterrupted booking and servicing operations and creating a scalable foundation for future NDC adoption. Because the migration involved live booking, ticketing and servicing systems, the customer had to meet a fixed implementation deadline without disrupting day-to-day operations for agents or travelers. DataArt used phased production deployments and a structured delivery approach to minimize operational risk. Following the initial migration, DataArt worked with Travelport to optimize the platform, improvin…
The article explores AI agents as new decision-makers entering the hotel booking journey. Voyagier founder Daniel Gardner argues that hotels need to optimize structured data rather than just human-facing marketing, and the GDS may become more valuable for providing standardized data. He advises hotel tech teams to use AI to describe their hotel to identify data gaps.
Sabre reported Q2 2026 revenue of $712 million, up 4% year-over-year, and adjusted EBITDA of $143 million, up 21%, exceeding guidance. The company raised its full-year adjusted EBITDA guidance to approximately $600 million, representing 12% growth. CEO Kurt Ekert attributed the performance to disciplined execution and cost management, reiterated concerns about Amadeus's dominant position in PSS, and highlighted AI as a significant opportunity for efficiency and revenue growth.
HBX Group has entered a strategic distribution agreement with Sabre to make its accommodation portfolio available across Sabre's global travel agency network, integrating 250,000+ properties into Sabre Mosaic Marketplace via normalized GDS APIs. Travel agencies can query HBX inventory directly through Sabre APIs, eliminating custom integrations. This consolidates GDS and wholesale content, reducing technological friction.
Travelport's TripServices Flights API release Air Offer 26.11.32W adds support for requesting ATPCO RouteHappy universal product attributes (UPAs) in the Price response (both full and reference payload). Requests must send includeUniversalProductAttributesInd in CustomResponseModifiersAir along with includeFlightAmenitiesInd to obtain RouteHappy data. In the response, FlightSegment/universalProductAttributeRefs cross-references UPAs in the format u{x}, and UPAs are returned in ReferenceList/ReferenceListUniversalProductAttribute. UPAs are not returned for direct flights with intermediate stops, non-flight segments such as trains, or for Premium Business class.
Travelport announced the appointment of Kenneth Johansen as Chief Revenue Officer, leading its commercial organization including agency, operator, and travel partner channels. Johansen previously served as Senior Vice President at Oracle, with over 20 years of enterprise technology sales leadership. Additionally, Jason Toothman was named Chief Sales Officer for Strategic Accounts. These appointments aim to drive Travelport's modern retailing platform expansion.
Travelport has formally launched TripServices, its cloud-native API platform and the engine powering the next generation of travel experiences. The platform normalises and curates content across multiple sources from a single connection, ranks content dynamically using machine learning and includes embedded orchestration. It is already live with Travelport's growing partner base, with air, hotel and ancillary content flowing through it. TripServices is also the platform through which Travelport's collaboration with Cognizant and Anthropic takes effect, bringing AI capability into the workflows travel builders and agencies rely on.
Onyx CenterSource released its Q2 2026 Hotel and Travel Agency Commission Trend Report based on data from 150,000+ hotels globally. Global average payment velocity is 41 days, North America improved to 38 days, APAC commissions grew, EMEA ADR softened. GDS channel accounts for 15.1% of commissionable room nights.
Amadeus reported resilient H1 2026 results despite geopolitical impacts on global air traffic. Group revenue grew 5.1% at constant currency to €3,334.9 million, adjusted EBIT increased 4.9% to €1,011.5 million, and adjusted diluted EPS grew 7.3%. Air Distribution bookings declined 3.7%, but revenue per booking grew 5.1%. The company highlighted the resilience of its diversified business and continued progress on AI strategy and partnerships.
Travelport and EGYPTAIR announced a long-term distribution agreement covering both EDIFACT and NDC content. The agreement gives Travelport-connected agencies continued access to EGYPTAIR's content through established EDIFACT channels while adding a new, richer layer of NDC content, including a broader range of NDC-enabled content and ancillary services. EGYPTAIR's content will be accessible through both Smartpoint, Travelport's booking application, and TripServices, its cloud-native API platform. Amr Adawy, VP commercial at EGYPTAIR, said adding NDC content alongside existing EDIFACT distribution allows the carrier to reach Travelport's global agency network with a broader range of products…
Travelport's TripServices Flights API release AirReservation 26.11.30W introduces Unified Checkout, allowing customers to send all booking details and commit a single unified checkout payload to create a booking, as an alternative to the multi-request booking workflow in a workbench session. The unified checkout request does not support some optional steps in the booking workflow, such as adding seats or ancillaries. It is available for both NDC and GDS content.
Travelport and Aeroitalia, the Italian airline connecting mainland Italy with Sicily and Sardinia, have signed a new multi-year content agreement making Aeroitalia's content available through Travelport. The agreement addresses a gap where the carrier's content had previously only been available through competitor platforms. From year two, rich content and branding capabilities will be activated, including resident fares available for sale on Travelport's GDS. Aeroitalia is currently the second largest Italian airline by passenger numbers, founded in 2022, and sold 3 million tickets in 2025. It serves 26 airports (22 in Italy) and offers 43 routes between Italy and Europe, with plans to add…
Amadeus announced expanded availability of GOL's domestic content for all Amadeus-connected travel sellers in Brazil for the first time. Content will be available via EDIFACT on the Amadeus Travel Platform, enabling sellers to access broader GOL content through existing workflows. GOL is a leading Brazilian carrier, part of Abra Group, with over 60 codeshare and interline agreements.
Travelport and Air Zimbabwe have signed a multi-year distribution agreement that returns the airline to global distribution for the first time in over a decade. Air Zimbabwe's content will be available through Travelport+ to agencies worldwide, with Travelport first to market with the airline's UM-validated content. The deal follows the live cutover of Air Zimbabwe's Crane Central Reservation System with Travelport. The carrier will launch direct Harare-London Gatwick flights on 22 July 2026, operating three times weekly with a 302-seat Airbus A330-300.
Travelport's TripServices Flights API release AirReservation 26.11.29W adds the ability to return all locators from a queue. By default, requesting a list of bookings on a queue returns the first 100; if more than 100 bookings are in a queue, the response returns additionalReservationsExistInd=true. To return all bookings, include the header parameter RetrieveAllInd=true in the request. This feature applies to GDS only.
At a Phocuswright Europe panel, executives discussed AI's impact on airlines. Vueling's Tanner Huysman emphasized caution in personalization to avoid misinterpreting intent. Dohop CEO David Gunnarsson noted LLMs may make travelers focus on options rather than brands, requiring adaptation. Travelport's Juan Manuel Agudo Carrizo believes GDSs can provide high-quality data via an intelligence layer, but trust is key for agentic booking.
Travelport and Turkish Airlines have signed a new multi-year distribution agreement that extends a partnership dating back to 1993 and includes NDC. Turkish Airlines' content will be available through Travelport+, including NDC-only fares and advanced merchandising capabilities, with an NDC go-live expected in a future phase. The deal also offers a reduced surcharge for NDC and enables rich visual content and ancillary merchandising. Agencies can access the content through Smartpoint and the TripServices cloud-native API platform.
AI is reshaping travel search, causing the look-to-book (L2B) ratio to explode. OAG data shows early online booking required 100-200 searches per ticket, now closer to 10,000-20,000, and potentially 200,000 in the future. This raises serving costs and threatens pricing infrastructure. Solutions discussed include caching, intelligence layers, and indicative pricing.
Travelport's TripServices Flights API release Exchange Air Order 26.11.27W adds a do-not-net option for BSP markets. When an exchange results in additional base fare but refundable taxes, the default is to net the additional base fare with the refundable taxes; to override the default, send PricingModifiersAirChange/doNotNet=true in the Exchange Search request. This feature applies to GDS only.
FitsAir, Sri Lanka's privately owned international airline, and Amadeus signed a global distribution agreement to make FitsAir's full content available to travel sellers worldwide through the Amadeus Travel Platform, supporting its international growth. Amadeus-connected agencies can search, book, and service FitsAir flights more easily.
Travelport and travel technology SaaS company Travelsoft have completed an integration bringing Travelport's Trip Services API platform into the Travelsoft Group via Orchestra. Travelport's airline content, including both traditional EDIFACT and modern NDC, is now available within Orchestra and Travel Compositor, and will progressively extend to other group platforms including airQuest, Atcore, Tigerbay and Traffics. The move makes Travelport content available to more than 400 travel agencies across Europe.
Travelport Flights API release notes include updates such as requesting ATPCO Cat 31/33 penalties, Premium Flex Search with additional origins/destinations, NDC bundled offers, and NDC disruption handling. These affect GDS and NDC distribution.
Travelport Flights API release notes include updates such as requesting ATPCO Cat 31/33 penalties, Premium Flex Search with additional origins/destinations, NDC bundled offers, and NDC disruption handling. These affect GDS and NDC distribution.
Travelport has introduced Air Canada Flight Pass capability within TripServices API and Smartpoint, enabling agencies to shop and book eligible Air Canada NDC offers using Flight Pass credits directly within the Travelport+ platform. Travelport says it is the first NDC GDS aggregator to implement Air Canada's Flight Pass credits. The capability removes the need to leave Smartpoint or rely on airline-direct channels to manage eligible Flight Pass bookings, and supports the associated payment and booking requirements.
Sabre's president of product and engineering, Garry Wiseman, detailed the company's transformation into an AI-native enterprise at its Compass event in Los Angeles. Sabre has introduced APIs optimized for agentic AI use cases, enabling natural language queries for flights, hotels, and car rentals, and handling bookings and servicing. The company is collaborating with Google, PayPal, and Mindtrip, and facilitating around 70 AI projects. Wiseman emphasized that Sabre's scale, with over a billion shopping requests daily, provides a competitive edge in AI-driven travel distribution.
Travelport released Flights API 25.11.x release notes covering NDC features like Air Canada Flight Pass, bundled offers, disruption handling, and GDS features like penalty requests, flex search, mixed cabins. Also includes Exchange Air Order support for waiver codes and schedule change warnings.
LOT Polish Airlines' NDC content is now live on Travelport+, making it available to agencies across all of the airline's markets. The go-live fulfils commitments made when the two companies renewed their distribution agreement, extending a partnership dating back to 1993. Agencies can now access LOT's NDC content, including unsurcharged fares, domestic Polish itineraries and ancillaries previously unavailable through traditional distribution channels. The content is accessible through Smartpoint and the TripServices cloud-native API platform.
Travelport's TripServices Flights API release Ancillaries 26.11.25W supports sending frequent flyer (loyalty) information for all passengers in the Standalone Seat Map request. This feature applies to GDS only.