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Jun 29Wed
  1. SAP Concur Blog

    Get Around Your Workarounds. Let's Automate That.

    An SAP Concur blog post notes that remote and hybrid working is increasing the number and creativity of finance hacks, such as couriering invoices to remote employees for approval, using random audits to detect expense errors, and saving self-booked travel plans in calendar invites. While these workarounds may seem to keep spend data flowing, they drive increased operational costs, risks, and complexity, while decreasing spending visibility, control, and employee productivity. Survey data cited shows only 39% of U.S. companies say they have the right systems to adapt quickly to changing business needs, 43% of businesses with digitized invoice management saw increased agility and resiliency,…

  2. SAP Concur Blog

    Automated Expense Management for Aerospace, Defense, and Government Contractors

    SAP Concur says many aerospace, defense, and government contracting (ADG) organizations still use manual, paper-based travel and expense processes, which can frustrate employees, cause costly errors and noncompliance, and raise fraud risk. The sector also faces Defense Contract Audit Agency (DCAA) audit requirements, government oversight, and red tape. SAP Concur offers mobile-friendly travel and expense management, using automation and integration to control employee spend and meet government audit and compliance checks, with ADG packages that include tools to detect fraud and support travelers in emergencies.

  3. SAP Concur Blog

    Three SAP Concur Tools Small Businesses Shouldn't Overlook

    A SAP Concur blog post highlights three tools for small businesses: Audit Services, which combines human auditors and AI to identify misuse, waste and noncompliant spend; reporting solutions that draw on discretionary spend data held on one platform for easy access and visualization; and App Center connections linking employees to popular enterprise applications, travel brands and rewards programs. The post says these tools help control cash flow, ensure compliance, reduce costs and mitigate fraud risk.

  4. SAP Concur Blog

    Why HR Should Put Employee Spend on Its Radar

    SAP Concur argues employee spend data helps HR address three enterprise risks: duty of care, interstate and global tax compliance, and employee experience. An Oxford Economics study found only 26% of companies feel very or completely effective at managing T&E compliance. The article recommends knowing in advance where employees travel or reside, placing itinerary data into tracking solutions, and connecting travel, expense, and payment data to support risk management and budget decisions.

  5. SAP Concur Blog

    SAP Concur: Travel Directors Need Integrated Travel and Expense Data

    A SAP Concur blog post states that travel directors face external pressures including the shared economy, supplier direct bookings, traveler satisfaction, and duty of care. Employees are spending across more categories and using more payment methods—credit cards, ghost cards, checks, cash, and P-cards—often managed by disconnected systems, making a single source of truth difficult. A GBTA Foundation report found only 47% of travel managers report their online booking and expense tools are integrated; only 20% use technology to capture bookings made outside the travel program, while 42% of North American travelers prefer booking directly on supplier websites. An Oxford Economics survey of 1,…

  6. SAP Concur Blog

    SAP Concur: AI Doesn't Replace Employees, It Augments Them

    A SAP Concur blog post says AI has entered the workplace, helping save time and reduce paperwork, for example by replacing paper receipts and tedious manual data entry with automated travel and expense management tools. A.G. Lambert, SVP of product strategy at SAP Concur, says "AI doesn't replace employees, it augments them." The post mentions a partnership with Forbes examining how technology improves business processes, highlighting AI-assisted auditing, travel policy bots and tools that improve cash flow management.

  7. SAP Concur Blog

    SAP Concur Launches Budget Tool for Real-Time Visibility and Spend Control

    SAP Concur announced Budget, a new solution making budget data visible, near real-time, and actionable. Citing an Oxford Economics report, it says strong profitability and revenue growth are tied to effective cost control. Travel spend has doubled to more than $1.2 trillion in 15 years, and employee-initiated spend is now the second-largest expense in organizations. When spend data is incomplete, inaccurate, or late, budgets mean little, managers cannot be held accountable, and poor visibility leads to poor decisions including company-wide budget freezes. Budget synthesizes data from Expense, Invoice, Purchase Request, and Travel Request into a comprehensive dashboard, with mobile and web d…

  8. SAP Concur Blog

    Why Some Financial Decision Makers are Skeptical of Automation, and Why They Shouldn’t Be

    SAP Concur blog cites an AMI Partners survey of over 400 financial decision-makers at SMBs, identifying barriers to automation such as lack of IT expertise, cost, and resources. However, automation delivers time savings (15% decrease in expense report processing time, 16% decrease in invoice processing time), cost savings (average annual savings of $30,000 for T&E automation and nearly $34,000 for invoice automation), improved employee satisfaction (up to 80% reduction in reimbursement time), and better compliance.

  9. SAP Concur Blog

    Boy Scouts of America Adopts Concur Expense for Mobile Expense Management

    The Boy Scouts of America (BSA), whose employees spend most of their time outdoors, needed mobile expense management. The organization adopted SAP Concur's Concur Expense solution to automate expense report submission, review, and processing, integrating with enterprise resource management systems and credit card programs to give finance teams greater visibility into employee spend. Employees can submit expenses via mobile phone anytime, reducing paperwork and errors and speeding up reimbursement.

  10. SAP Concur Blog

    GW University Uses SAP Concur to Make Travel Safer and Easier for Students and Faculty Abroad

    The George Washington University (GW) operates in more than 100 countries, creating a large volume of student and faculty travel and expense management. Manual reimbursement processes and siloed data previously made it hard for security teams to track travelers. After adopting SAP Concur solutions, students and faculty can photograph receipts and auto-generate expense reports, improving finance approval efficiency; the security team uses Concur Locate to consolidate location data, proactively monitor risks, and send notifications to affected individuals.

  11. SAP Concur Blog

    A Master Class in Sales Tax Recovery for Higher Education

    A SAP Concur blog post introduces Taxback International's sales tax recovery service for higher education institutions. Many universities and colleges leave hundreds of thousands of dollars on the table each year by not fully utilizing sales tax exemptions. Taxback International leveraged its VAT recovery experience, internal audit expertise, and integrations with SAP Concur solutions to develop a sales tax recovery service. In a pilot, a large university recovered $150,000 in sales taxes without expending resources or staff time. Taxback also provided reporting data to help the university improve its front-end processes.

  13. SAP Concur Blog

    What's Your Spend Management Costing You? SAP Concur Analyzes Automation Value

    SAP Concur published an article examining the hidden costs of manual, paper-based expense management. It provides a formula for calculating cost per expense report and cites multiple data points: 81% of finance leaders admit to blind spots in travel, expense, and invoice spend; automation can reduce AP data entry time by 37% and invoicing errors by 33%; the typical organization loses 5% of annual revenue to fraud. The article also notes that organizations creating exceptional employee experiences see 17% higher productivity, 21% higher profitability, and 24% lower turnover.

  14. SAP Concur Blog

    SAP Concur Announces 2019 Innovation Award Winners

    SAP Concur announced its 2019 Innovation Award winners at its annual Fusion conference. The awards received 58 entries from customers across 11 countries, with five best-run organizations selected. Winners drove automation, integration, and analytics into travel, expense, and invoice processes. Alteryx saved more than $130K on travel in the last year using SAP Concur and Rocketrip; NEC reduced time spent on travel and expense management by 40%, translating to approximately 200 million yen ($1.8M USD) per year; RED achieved more than 20% annual savings on taxi services by introducing Uber for Business.

  15. SAP Concur Blog

    How the SAP Concur Customer Community Keeps You in the Know

    A SAP Concur blog post describes the learning resources available through its customer community to help travel, expense, and invoice (TE&I) managers keep up with industry changes. The community surveys customers to understand needs and challenges, and offers a digital community, user groups, Leadership Council content, and the Fusion conference. These resources cover technology improvements, regulatory updates, and global events, aiming to help customers trim costs, improve compliance, and create efficiencies.

  16. SAP Concur Blog

    SAP Concur Explains the Value and Implementation of Expense Management Automation

    SAP Concur published an article explaining the value of expense management automation. It states manual expense management takes a toll on productivity, employee happiness, and the bottom line, while automation can streamline operations, cut costs, and reduce time-wasting tasks. The article analyzes benefits for finance, IT, employees, and CEOs, and lists capabilities automated software should have, such as e-receipts, auto-populating expense reports, ERP integration, card reconciliation, secure data tracking, and mobile app management.

  17. SAP Concur Blog

    SAP Concur: Digital Travel Management for Cost Control and Duty of Care

    SAP Concur Senior Vice President Nick Evered told BBC News how digital solutions help companies cut costs and protect travelers. The article notes business trips are expected to grow 3% this year, making it more important than ever for businesses to streamline T&E management. A fully automated digital T&E solution unites data in one place, delivering cost savings through reduced management time, detection of expense-report errors and visibility into employee spend, while knowing where travelers are at all times helps fulfill duty-of-care obligations.

  18. SAP Concur Blog

    U.S. Bank Instant Card Now Integrated with Concur Expense

    SAP Concur published an article announcing that U.S. Bank Instant Card transactions are now seamlessly integrated into Concur Expense, simplifying expense tracking, reporting, and reconciliation. Instant Card users can easily capture expenses with e-receipts, populate expense reports, and submit for approval from anywhere using their mobile device. Instant Card is a virtual corporate card that can be pushed to the Apple Pay or Google Pay wallets of employees, contractors, or consultants in seconds, and allows companies to set credit limits and expiration dates.

  19. SAP Concur Blog

    What is Invoice Automation? Business Value and Best Practices for AP Automation

    An SAP Concur blog post explains how invoice automation digitizes the vendor invoicing process to create faster, leaner, more cost-effective AP workflows. Data cited includes: 62% of organizations report financial losses from fraud in the last three years; invoice processing time decreased by 82% to 3.1 days per invoice; cost to process each invoice decreased by 80% to $2.78; invoice exceptions decreased by 59% to 9%. Only 51% of organizations say they can immediately recognize AP fraud, and 36% still report using no technologies to detect or prevent finance fraud. The article also lists capabilities to consider when evaluating automated AP solutions, including OCR capture, AI planning, das…

  20. SAP Concur Blog

    The top five ways in which employees are decentralizing spend

    SAP Concur published a blog post discussing the trends and challenges of employee initiated spend. The article notes that employees are spending more across more categories and using more payment methods, expecting a consumer-like experience. Decentralized spending makes it difficult for finance and procurement teams to manage centrally. Key challenges include: the largest unmanaged spend category, more payment methods, traditional booking channels being insufficient, suppliers rewarding employees directly, and finance departments unable to keep up. The article recommends automating spend processes and connecting all spend data for complete control.

  21. SAP Concur Blog

    Slashing Budgets or Biggest Bang for Your Buck? Zero-Based Budgeting Demystified by Accenture: An S…

    SAP Concur published a podcast transcript featuring Accenture experts demystifying zero-based budgeting (ZBB). ZBB is not merely cost cutting but a management technique that reallocates resources to better align with business strategy by budgeting from zero. The discussion covers ZBB benefits, the concept of dual cost ownership, the role of technology, and change management. Experts note that ZBB improves resource allocation, enhances flexibility, and requires top-down sponsorship and continuous monitoring for sustainable savings.

  23. SAP Concur Blog

    The Need for Speed in County Financial Operations

    SAP Concur blog highlights that county finance departments face declining funding and rising service demand. Brookings Institute projects state and local income tax revenues to decline by 4.7% to 7.7% from 2020 to 2022, a loss of $22 billion to $40 billion. The article recommends cloud-based invoice management, automated expense reimbursement, and integrated card feeds to improve efficiency, potentially reducing invoice processing time by 75%, paying vendors 13% faster, and increasing AP staff efficiency by 45%.

  24. SAP Concur Blog

    SAP Concur Shares Tips to Prepare for Small Business Saturday

    SAP Concur published an article offering tips for small businesses to prepare for Small Business Saturday. In 2016, an estimated 112 million consumers reported shopping at small businesses on Small Business Saturday. Tips include preparing early, offering a special deal, automating back-end processes, paying vendors on time, and partnering with other small businesses. The article also promotes products like Concur Expense and Concur Invoice.

  25. SAP Concur Blog

    How Payment Automation Saved a Global Insurance Company Time and Money

    A SAP Concur blog post contributed by TransferMate Global Payments presents its PaymentsHub app. Chicago-based property and casualty insurer HDI Global had its accounts payable team manually entering wire transfer and ACH requests, with little payment transparency and frequent delays. After adopting PaymentsHub integrated with SAP Invoice, HDI improved payment processing time by one week within a month and saved money through lower processing costs. The post says a company making 200 international payments per month could save an average of seven minutes of administration per transaction, or 40 admin days per year, and at $60 per transaction in global bank wire fees, annual savings could re…

  26. SAP Concur Blog

    SAP Concur Outlines Intelligent Spend Management Framework

    SAP Concur published an article explaining how intelligent spend management helps organizations achieve business outcomes. The article groups employee-spend business outcomes into three pillars: controls and compliance, spend visibility and management, and employee satisfaction and workforce engagement. It recommends capturing every source and category of spend in a unified view and adopting best practices such as using mobile devices for receipt scanning, leveraging OCR and machine learning to automate invoice data capture, and integrating travel reservations with expense reporting systems.

  27. SAP Concur Blog

    Has the Tax Cuts and Jobs Act Taken the Fun Out of Your Company's Meals and Entertainment?

    A SAP Concur blog post discusses the impact of the Tax Cuts and Jobs Act (TCJA) on business meal and entertainment expense deductions. It notes that meals and entertainment is one of the top 10 expense categories, contributing up to 22% of a company's total travel budget. Entertainment expenses are deductible only if they pass the Directly Related or Associated test, and expenses at certain venues (such as nightclubs, theaters, sporting events) are not deductible. The post also mentions that up to $2,000 per year of cruise ship convention expenses can be deducted, subject to five detailed requirements.

  28. SAP Concur Blog

    SAP Concur Explains Machine Learning in Travel, Expense, and Invoice Solutions

    SAP Concur published an article explaining machine learning (ML) applications in travel, expense, and invoice solutions. It describes Concur Invoice using SAP Leonardo to extract and classify data from invoice images; Concur Expense integrating with Office 365 to create expense entries from emailed receipts; ExpenseIt using ML to turn receipt photos into completed expense reports; Concur Detect by AppZen auditing 100% of expense reports; and ML use in TripIt and Concur Locate.

  29. SAP Concur Blog

    New U.S. Meal and Entertainment Tax Rules: What Businesses Need to Know

    The U.S. Tax Cuts and Jobs Act brought significant changes to business meal and entertainment deduction rules. Under the new rules, client entertainment activities (such as concerts, sporting events, golf) are no longer eligible for the 50% tax deduction, while business meals remain eligible for a 50% deduction. The article cites Treas. Reg. Section 1.274-2(b)(1) for the definition of entertainment and recommends that businesses keep clear meal records and use automated expense solutions to help collect and organize documentation.

  30. SAP Concur Blog

    SAP Concur Survey: Fraud Risk Rising in Government and Higher Ed Finances

    A survey by SAP Concur and Kelton Global of 313 financial decision makers in state, city, and local government and higher education found that 59% believe their financial tools and systems are error-prone, and 68% report making decisions without full visibility into necessary information. Two-thirds admit fraud, waste, and abuse are current challenges, more than one in four say their vulnerability to fraud risk increased in the past year, and about one-third report an increase in inaccurate expense reports and invoices. About one-quarter unintentionally reported incorrect budget data due to inaccuracies.

  31. SAP Concur Blog

    SAP Concur Article Explores How Finance Managers Can Manage Business Risks Beyond T&E

    SAP Concur published an article exploring how finance managers can help businesses identify and manage business risks beyond T&E compliance, including human error, machinery and technology lifecycles, business policies and best practices, strategic direction, and reputational risk. The article notes technology can help spot errors like duplicate invoices, and automating processes frees finance staff to analyze data and support strategic direction more effectively.

  32. SAP Concur Blog

    CDC and SAP Concur Customers Share Perspectives on Returning to Work and Travel

    A SAP Concur blog post summarizes a July 16 webinar with the CDC and customers. Matthew Dahm, PhD, MPH, Research Industrial Hygienist at the CDC, outlined three basic pandemic safety tenets: wear a cloth face mask in public, maintain social distancing of at least 6 feet, and have guidelines for when 6 feet cannot be maintained. Among finance, travel, HR, risk, and security professionals from Fortune 500 companies, 39% have already updated their plans, 27% are in the process, and 18% are planning to do so; only 6% are not updating policies. 50% of companies are evaluating employee spend before it happens with a pre-spend process, more than 90% are considering a pre-trip approval process, and…

  33. SAP Concur Blog

    Oxford Economics Survey: CFOs Embrace Cloud Technology

    A SAP Concur blog post describes a global survey of 1,500 finance executives by Oxford Economics and SAP examining what separates leading finance leaders from followers, compiled into the report Effective Spending Management Boosts Performance. The report lists six traits of top finance leaders, including strong influence beyond finance, driving strategic growth, improving efficiency with automation, effectiveness at core finance processes, collaboration with business units and handling regulatory change. The post says 95% of CFOs consider cloud-based applications critically or very important to financial performance.

  34. SAP Concur Blog

    New SAP Concur and American Express Integrations Benefit Small Businesses

    SAP Concur and American Express have introduced two new integrations designed to automate invoice and expense processes, providing small businesses with a more efficient end-to-end spend management experience. The first integration combines Amex's B2B payment capabilities with Concur Invoice to automate supplier payments; the second connects Amex business cards with Concur Expense to automatically import transactions into expense reports.

  35. SAP Concur Blog

    Get Your Hybrid Workplace Working for Your Business and Your People

    A SAP Concur blog post discusses how finance and IT leaders can support business transformation in a hybrid work model. It recommends digitalizing first, especially spend management, by using cloud-based spend management technology to digitize receipts, invoices, reports, and approvals, saving time and consolidating spend data. Advanced analytics can help spot trends, identify waste, and negotiate better vendor contracts. The article also emphasizes adjusting office policies, investing in training and equipment, and considering consolidating office space for cost savings. System integration is crucial to ensure finance teams don't manually consolidate data.

  36. SAP Concur Blog

    Concur Is Now SAP Concur

    A SAP Concur blog post announced that as of the beginning of 2018, Concur is now SAP Concur, unifying its brand with SAP. Concur had a successful three years as part of the SAP family. As SAP Concur, the company will continue to simplify expense, travel, and invoice management for greater visibility and control. It promises deeper R&D investment, a broader network of app providers, partners, and communities, and the ability to manage all spend in the cloud for businesses of all sizes.

  37. SAP Concur Blog

    Simplify Your Vendor Invoice Process with Our Free Invoice Policy Template

    The SAP Concur blog states that accounts payable plays a critical role in managing spending and preparing for change, and a strong vendor invoice policy is key to building agility. It offers seven tips for policy design, including cross-departmental collaboration, standardizing invoice submission and payment methods, reviewing drafts, emphasizing benefits, ensuring accessibility, taking questions, and seeking process improvements. The policy should cover purpose, compliance expectations, delegation of authority and approval chains, periodic review, and operational subject areas.

  38. SAP Concur Blog

    SAP Concur: Automated Mileage Reporting Can Save Time and Cost

    A SAP Concur blog post states that manual mileage reporting is inefficient and error-prone, and that enabling mobile automated mileage capture can significantly reduce the time employees spend submitting and approving mileage. For most SAP Concur customers, mileage accounts for 2% to 12% of overall expensed spend. SAP Concur experts estimate at least one minute can be saved per mileage transaction; using a $37.50 hourly rate and 33,000 entries, that equals about $20,625 in savings. Recommended practices include enabling GPS auto-capture, configuring the auto-deduct commute option, promoting rideshare where appropriate, and using data to monitor mileage trends.

  39. SAP Concur Blog

    New Tax Law: Business Entertainment Expenses No Longer Deductible in 2018

    Under the Tax Cuts and Jobs Act, starting in 2018, business entertainment expenses are no longer deductible, whereas previously 50% were deductible. However, meals provided by an in-house cafeteria or on the employer's premises remain 50% deductible. Businesses that heavily use the entertainment deduction must assess the impact on their bottom line. SAP Concur suggests automating expense reporting and tracking to manage the transition.

  40. SAP Concur Blog

    How to Give Your Finance Team the Financial Visibility It Needs

    The article presents eight best practices for improving expense management processes to help finance teams avoid surprises such as unaccounted expenses, missing receipts, and fines. Recommendations include: CFOs should take charge of expense report errors and view them as opportunities to improve processes and training; tighten expense management to reduce fraud risk; and leverage automation and mobile technology to enhance expense visibility and real-time data access.