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Expedia TAAP introduces a back-office API and custom reference code feature to help travel advisors and agencies streamline operations, reduce manual work, and improve efficiency. These capabilities enable real-time data integration and customizable booking identifiers.
This week's travel tech news includes: Travelport formally launched TripServices, a cloud-native API platform backed by a $50 million strategic investment; Navan launched Navan Anywhere to embed AI travel agents into third-party platforms; Daytrip introduced an hourly driver service; Lighthouse released AI assistant Ernest, among others.
Hospitality marketing tech company Cendyn has launched Wayfinder, a generative engine optimization (GEO) analytics and AI monitoring platform to help hotels improve visibility on AI platforms like Gemini, ChatGPT, and Perplexity. Built into Cendyn's CMS, it runs simulated prompts to test GEO health.
Shiji's 2026 Hotel Distribution Technology Chart shows hotel distribution evolving to a 'bookable everywhere' paradigm, adding categories like AI discovery and visibility, AI-powered booking enablement, multi-location marketing, maps, and social messaging. A report found only about 16% of global hotel supply is visible in AI-generated search responses.
Video platforms are reshaping travelers' booking journeys, and hotels face a 'speed problem' as their technology systems struggle to keep up with changing consumer habits. A digital expert at Radisson Hotel Group highlighted that legacy operating models are ill-suited to the fast-evolving customer journey, necessitating integrated marketing, distribution, and revenue management, along with cultural change through partnerships.
Air transport technology company SITA has acquired Big Blue Analytics, which offers an AI-enabled disruption management platform called OCCam that helps airlines assess disruption impact and create recovery plans. SITA plans to integrate it into existing operations tools to predict disruptions earlier.
This week's travel tech news includes: HTS launches Cancel For Any Reason on WestJet; TUI partners with Omio for ground transportation; Expedia Group launches product management API; Fareportal expands Sabre partnership; Southwest selects CarTrawler; Mews launches new products and partners with SiteMinder.
Expedia Group B2B announced at Explore 26 a new AI toolkit and Intelligent Experience Platform to help partners build travel experiences more easily. It also announced the acquisition of CarTrawler to expand ground mobility and Insurtech solutions, along with new marketing and media capabilities.
ACI World released 2025 rankings of the world's busiest airports. Atlanta leads with 106.3 million passengers, followed by Dubai and Tokyo Haneda. Chicago O'Hare tops aircraft movements. Global passenger traffic reached 9.8 billion, up 3.6% from 2024.
ACI World has opened submissions for the 2026 Airport Innovation Awards, inviting airports worldwide to showcase innovative projects. Categories include passenger processes, operations, innovation leader, and airport on the rise. Deadline is June 16, with winners announced at Airports Innovate in Barcelona in November.
Airports Council International (ACI) World released its World Airport Traffic Forecasts 2025-2054, projecting global passenger traffic to reach 10.2 billion in 2026, up 3.9% year-on-year. Long-term, traffic is expected to double to 18.8 billion by 2045, with a CAGR of 3.4%. Growth is driven by emerging markets but faces challenges like capacity constraints, uneven regional growth, and operational complexity. ACI calls for accelerated investment in airport infrastructure, airspace capacity, and operational resilience.
Airports Council International (ACI) World announced that Jost Lammers, CEO of Munich Airport, has been elected Chair of the World Governing Board for the 2026-2027 term, succeeding Candace McGraw. Lammers brings over 25 years of global aviation experience, having served as ACI EUROPE President and led Munich Airport.