Trip.Biz Launches Four AI Agents to Boost Program Adoption
Trip.Biz, the Singapore-based full-service TMC powered by OTA Trip.com, launched Agent One, an AI offering comprising four connected AI agents for planning, booking, approval and reporting, with a focus on improving program adoption. The planning agent responds to natural-language requests with recommendations informed by traveler preferences, trip purpose and company policies. The booking agent offers conversationally guided booking instead of the typical TMC flow, which Trip.Biz said cuts average booking time from 45 minutes to two minutes. The approval agent automatically approves low-risk trips and routes others for human review, cutting most approval times from an hour to seconds. The…