At the Restaurant Technology Network's Town Hall, Patrick Bobrukiewicz, VP of AI Strategy and Innovation for Thrive Restaurant Group, shared how they automated their P&L process with AI, reducing manual work from 8-10 hours per brand per period to seconds. He emphasized a mindset shift from ROI to ROA (Return on Attention), measuring the productive human time and focus technology gives back.
Tara Reid, AP Specialist at Barron Lighting Group, shares how fully utilizing SAP Concur Invoice transformed their processes. By integrating with ERP and automating invoice processing, they reduced time on invoicing and expense reports by 50%, maintained a 2:1 AP headcount as volume grew, and achieved zero duplicate ERP entries.
SAP Concur published a blog on November 19, 2024, using three personas—Amanda, Jessica, and Michael—to showcase how its AI-driven spend management solutions improve efficiency. Amanda, an accounting analyst, saves two and a half days per week; Jessica, an AP manager, reduced month-end close from 15 days to 3 days; Michael, a sales rep, submits expense reports in minutes instead of days. The article also mentions businesses using SAP Concur solutions see a 26% reduction in budget overspending and a 47% reduction in missing receipts.
SAP Concur blog cites a Forrester survey of nearly 400 decision makers: less than 45% were happy with travel and expense solution ease of use, and only 37% with invoicing. Automation, cloud, and mobile access improve efficiency; one company eliminated about 42% of human-engaged tasks and gained 46% efficiency.
NEC deployed SAP Concur solutions to reduce travel and expense administration time by approximately 40%, achieving annual savings of ¥200 million (US$1.8 million). Employees can photograph receipts and submit via mobile app, with integration to TMCs, corporate credit cards, and GDS for booking. The e-Bunsho timestamp feature aids Japanese administrators in compliance. During a major earthquake in Taiwan, NEC used risk management features to confirm employee safety within hours, compared to two to three days previously.