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#服务保障

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Sep 24Thu
  1. China Tourism News

    Localities Launch Mid-Autumn Cultural Tourism Events and Benefits

    China Tourism News reports that as Mid-Autumn approaches, localities are launching cultural tourism events and benefits. Jiangxi plans activities around travel, reunion and autumn leisure; Shantou in Guangdong offers moon-worship and tea ceremony events; Ordos in Inner Mongolia organizes moon-viewing and Ulan Muqir performances. Fuzhou issues 1.5 million yuan in cultural tourism coupons, Xiamen offers ticket-stub discounts, and Hangzhou launches over 400 discount measures including inbound tourism coupons. Sanya sets up welcome stations and five luggage transfer routes covering 210 service points.

Dec 3Wed
  1. Ctrip Corporate Travel Thinktank News

    Ctrip Corporate Travel Announces 'Four 9s' Service Assurance Metrics

    At the 2025 partner conference, Ctrip Corporate Travel announced service assurance metrics: 99.999% information accuracy, 99.993% vehicle safety rate, and 99.992% smooth travel rate. Its intelligent system intervened in 130,000 travel risks annually, and on-site teams at 24 domestic airports completed over 2,000 face-to-face services. Vehicle products support 3-second self-service claims via app, and customer service uses AI tools to provide solutions within 5 minutes.