7 Ways to Optimize Hotel Operations Without Buying New Technology
HotelMinder founder Benjamin Verot asked several hospitality consultants to share ways to optimize operations without buying new technology. Recommendations include: audit existing systems, clean data and ask vendors about new features; simplify rate architecture and review regularly; ensure website and booking data tracking is correct; map information flows to identify bottlenecks; experience the guest journey yourself; audit OTA extranets; regularly compare key metrics and watch for unofficial systems. Emphasizes that technology matters, but people identifying problems and asking the right questions are key to improvement.