Startup Chaty uses AI receptionist to help tour operators manage inbound calls
Australian startup Chaty offers an AI receptionist that integrates with booking systems to help tour and activity operators handle inbound calls and website inquiries, checking live availability and completing bookings. It uses a usage-based SaaS model with monthly fees from $29 to $379, and integrates with platforms like FareHarbor and Rezdy.
Impact and considerations
The product addresses the pain point of tour operators missing up to 40% of inbound calls, using AI automation to improve booking conversion, which is valuable for tourism businesses relying on phone inquiries.
Key points
- Chaty is an AI receptionist that answers calls and website inquiries 24/7, checks live availability from booking systems, and completes bookings.
- Integrates with FareHarbor, Rezdy, Roller, and Bókun.
- Usage-based SaaS pricing from $29 to $379 per month.
- Tour operators miss up to 40% of inbound calls, and most callers are ready to book.
Sources and time
- Primary source
- PhocusWire / Phocuswright
- Other sources
- 0
- First source publication
- 20 Jul 2026, 15:00
- Page published
- 12 Aug 2026, 14:17
- Last updated
- 20 Jul 2026, 15:00
- Original links
- PhocusWire All News：Startup Stage: Chaty wants to help tour and activity operators manage inbound calls (opens in a new tab)Primary source · en · Published 20 Jul 2026, 15:00