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Survey Reveals Remote Work Poses Productivity Challenges for State and Local Governments

A survey commissioned by SAP Concur reveals challenges for U.S. state and local governments in remote work: only 11% have a fully automated platform for tracking travel and expenses, and 39% have made no investments in such technology. 67% of decision-makers manage three or more additional tasks due to COVID-19, and 63% say productivity decreased or stayed the same. 75% say COVID-19 accelerated cloud investment.

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Impact and considerations

Productivity challenges in public sector remote work highlight the need for digital investment, with market implications for T&E technology providers.

Key points

  • Only 11% of state and local governments have a fully automated platform for tracking travel and expenses
  • 67% of decision-makers manage three or more additional tasks due to COVID-19
  • 75% say COVID-19 accelerated their investment in cloud-based solutions

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
29 Jun 2022, 19:47
Page published
14 Aug 2026, 08:36
Last updated
29 Jun 2022, 19:47
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