SAP Concur Survey: Remote Work Poses Productivity Challenges for US State and Local Governments
A survey commissioned by SAP Concur of 500 US state and local government finance and administration decision-makers found remote work poses productivity challenges for these departments. Only 11% of respondents said they have a fully automated platform allowing employees to track travel and expenses, and 39% said they have made no investments in expense and travel-related technology at all. 67% of decision-makers are managing three or more additional work tasks due to COVID-19, and 55% of governments have the added responsibility of redirecting funds for essential services such as public health and safety. 75% of respondents said COVID-19 accelerated their department's decision to invest in…
Impact and considerations
For public-sector travel and expense managers, the survey quantifies automation gaps and added workloads under remote work, a reference for assessing investment in cloud-based expense and invoice management.
Key points
- The survey commissioned by SAP Concur polled 500 US state and local government finance and administration decision-makers.
- Only 11% of respondents said they have a fully automated platform allowing employees to track travel and expenses.
- 39% of respondents said they have made no investments in expense and travel-related technology at all.
- 67% of decision-makers are managing three or more additional work tasks due to COVID-19.
- 55% of state and local governments have the added responsibility of redirecting funds for essential services such as public health and safety.
- 75% of respondents said COVID-19 accelerated their department's decision to invest in cloud-based solutions.
- 63% of decision-makers said employee productivity within their department decreased or remained the same due to remote work.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 14 Aug 2026, 08:36
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：Survey Reveals Remote Work Poses Productivity Challenges for State and Local Governments (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47