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Financial Times Series with SAP Concur: Adapting to Change That Never Stops

A SAP Concur blog post introduces three articles published in partnership with the Financial Times examining travel and expense trends. It says the pandemic, geopolitical unrest, and economic uncertainty have made change the new normal; hybrid work has largely worked well, with SAP Concur COO Cathryn Reiner saying it provided an opportunity to think about new ways of managing spend. Travel has returned but is different, with budgets approaching pre-pandemic levels and companies possibly sending fewer people or taking longer trips; sustainability is increasingly important; and productivity and efficiency are paramount, especially for small and medium-sized businesses squeezed by costs and a…

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Impact and considerations

The series aggregates trend judgments in travel and expense, covering changing travel patterns, sustainability, and efficiency pressure on SMEs, offering analytical reference for travel managers setting budgets and program strategy.

Key points

  • The pandemic, geopolitical unrest, and economic uncertainty have made change the new normal, and businesses and employees have proven remarkably adaptive.
  • Hybrid work has largely worked well, with SAP Concur COO Cathryn Reiner saying it provided an opportunity to think about new ways of managing spend.
  • Travel has returned but is different, with budgets approaching pre-pandemic levels and companies possibly sending fewer people, taking longer trips, or avoiding shorter ones.
  • Sustainability is increasingly important, with employees wanting their employers to focus on it, and technology solutions can guide greener trip and hotel choices.
  • Small and medium-sized businesses are squeezed by costs and a tight labor market, making productivity and efficiency paramount, with automation reducing manual tasks.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
20 Mar 2023, 20:48
Page published
14 Aug 2026, 08:25
Last updated
20 Mar 2023, 20:48
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