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employee satisfaction全球

Smaller Companies Face Bigger Business Travel Challenges

SAP Concur's Global Business Travel Survey reveals that employees at small and mid-sized businesses are dissatisfied with travel arrangements, with one in four likely to leave their jobs over travel issues and nine in ten willing to decline trips for safety, personal, or environmental reasons. Companies need to offer flexibility, but direct booking leads to hidden spend.

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Impact and considerations

Travel flexibility is key to talent retention, requiring a balance between employee needs and spend control.

Key points

  • One in four employees may leave their jobs due to dissatisfaction with travel schedules.
  • Nine in ten employees may decline business trips for safety, personal, or environmental reasons.
  • Employees want to choose their transportation mode and trip duration.
  • Direct booking increases hidden spend; tools are needed to capture all bookings.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
3 Aug 2022, 20:07
Page published
14 Aug 2026, 08:31
Last updated
3 Aug 2022, 20:07
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