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SAP Concur Survey: Business Travel's Talent Implications

SAP Concur released its fourth annual global business travel survey, covering 3,850 business travelers across 25 markets and 700 travel managers across seven markets. Findings show 61% of travelers say current travel schedules fall short of expectations, and 82% report companies returning to pre-pandemic levels with a 'more travel on fewer shoulders' approach. 91% consider flexible travel options essential for health and safety. Nearly a quarter of travelers not at ideal frequency would seek a new job if schedules don't improve. All surveyed travel managers expect their role to be more challenging in the next 12 months.

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Impact and considerations

The survey reveals talent retention risks: nearly a quarter of travelers not at ideal frequency may leave, and 92% would need additional salary or benefits to accept more travel. Companies must adjust travel policies to attract and retain talent.

Key points

  • 61% of business travelers say current travel schedules fall short of expectations; 82% report a 'more travel on fewer shoulders' approach.
  • 91% consider flexible travel and booking options essential for health and safety, nearly unchanged from 89% in 2021.
  • 82% say their business travel has been impacted by the war in Ukraine; 53% would decline a trip due to safety concerns.
  • 51% would decline a company-assigned trip over COVID-19 health concerns; 26% would decline due to travel burnout.
  • 24% would decline a trip if it required non-sustainable travel options.
  • 23% of travelers not at ideal frequency say they'll look for a new position if their travel schedule doesn't improve.
  • 92% say they'd need additional salary, benefits, or travel flexibility to take a position with more travel.
  • 100% of surveyed travel managers expect their role to be more challenging in the next 12 months; 49% cite pressure from senior leadership to demonstrate ROI.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
1 Jul 2022, 19:43
Page published
14 Aug 2026, 08:32
Last updated
1 Jul 2022, 19:43
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