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Maximize Your AI ROI: 4 Tips from Industry Leaders

SAP Concur's CFO Insights series explores measuring and maximizing AI ROI. 51% of finance leaders are investing in AI. The article advises: define ROI challenges, adopt best practices, use non-traditional metrics, and recognize long-term human benefits. High performers ensure data quality, track performance, use security measures, and establish AI ethics standards. Generative AI's most valuable applications are in customer operations, software engineering, R&D, and marketing/sales.

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Impact and considerations

Provides a framework for measuring AI ROI, helping finance leaders make informed decisions and avoid wasted investments.

Key points

  • 51% of finance leaders are investing in AI.
  • Measuring ROI involves defining challenges, adopting best practices, and using non-traditional metrics.
  • High performers ensure data quality, track performance, and use security measures.
  • Generative AI's most valuable applications are in customer operations, software engineering, R&D, and marketing/sales.
  • Long-term human benefits include employee satisfaction and retention.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
10 Jul 2024, 00:06
Page published
14 Aug 2026, 08:14
Last updated
10 Jul 2024, 00:06
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