Solving the ROI Puzzle: How to Measure and Maximize AI Returns
SAP Concur blog post discusses how to measure and maximize ROI from AI investments. It cites the 2024 CFO Insights survey showing 51% of CFOs have embraced AI, up from 15% in August 2023. However, 58% admit limited understanding. Gartner forecasts that by 2025, costs could overshadow returns for 90% of AI projects. The article suggests starting with small wins and considering non-financial impacts.
Impact and considerations
For finance leaders, understanding how to measure AI ROI is crucial to ensure investments deliver tangible value and avoid wasted resources.
Key points
- In 2024, 51% of CFOs have embraced AI, up from 15% in August 2023.
- 58% of finance leaders admit limited understanding of AI.
- Gartner forecasts that by 2025, costs could overshadow returns for 90% of AI projects.
- 92% of large firms report positive AI ROI.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 8 Sept 2025, 18:08
- Page published
- 13 Aug 2026, 08:30
- Last updated
- 8 Sept 2025, 18:08
- Original links
- SAP Concur Blog：Solving the ROI Puzzle: How to Measure and Maximize AI Returns (opens in a new tab)Primary source · en · Published 8 Sept 2025, 18:08