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Can Investing in Employee Experience Actually Save You Money?

A SAP Concur blog post discusses the value of employee experience amid the Great Resignation. It cites U.S. Bureau of Labor Statistics data that upwards of 3 million people have been quitting their jobs every month since April 2021, with the highest quit rates among mid-career employees and in the health care and tech industries according to Harvard Business Review. It cites a 2019 Gartner employee survey showing employees happy with their experience at work are 69% more likely to be high performers. It also notes a Work Trend Index survey finding 70% of employees want to continue working remotely, 65% want more in-person time with co-workers, and 66% of decision-makers plan to support hybr…

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Impact and considerations

Employee experience is closely linked to retention, productivity and cost control. Automating spend management can reduce low-value tasks and help companies retain talent in a competitive hiring market.

Key points

  • U.S. Bureau of Labor Statistics data shows upwards of 3 million people have been quitting their jobs every month since April 2021.
  • Harvard Business Review says the highest quit rates are among mid-career employees and in the health care and tech industries.
  • A 2019 Gartner employee survey shows employees happy with their experience at work are 69% more likely to be high performers.
  • A Work Trend Index survey finds 70% of employees want to continue working remotely, 65% want more in-person time with co-workers, and 66% of decision-makers plan to support hybrid work.
  • The post suggests automating finance processes to reduce time spent on manual expense reports and data entry.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
29 Jun 2022, 19:47
Page published
14 Aug 2026, 08:36
Last updated
29 Jun 2022, 19:47
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