Employee Experience, Evolved: An SAP Concur Podcast Conversation with EY About the Power of Employe…
In an SAP Concur podcast, Andrew Walker and Crystal Schoenhals from EY discuss using employee sentiment data to improve employee experience. They note that top reasons employees leave include total compensation, flexibility, benefits, and well-being. Collecting sentiment data must be operationalized and ongoing, not a one-time survey. They advise organizations to proactively understand employee needs and close gaps to retain talent.
Impact and considerations
This podcast emphasizes the importance of employee sentiment data in travel and expense management, helping companies improve employee experience and retention, relevant for suppliers and the industry.
Key points
- Top reasons employees leave include total compensation, flexibility, benefits, and well-being.
- Collecting sentiment data must be operationalized and ongoing.
- One-time surveys are insufficient to understand employee needs.
- Organizations should proactively understand employee needs and close gaps.
- Employee experience is now essential for retention.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 9 Jul 2022, 00:20
- Page published
- 14 Aug 2026, 08:33
- Last updated
- 9 Jul 2022, 00:20
- Original links
- SAP Concur Blog：Employee Experience, Evolved: An SAP Concur Podcast Conversation with EY About the Power of Employee Sentiment Data (opens in a new tab)Primary source · en · Published 9 Jul 2022, 00:20