Top AI Challenges for IT Leaders: Skills, Data, and ROI
A report from SAP Concur reveals that IT leaders see AI adoption putting pressure on their teams, with 86% reporting moderate or higher strain. Top challenges include shortage of development skills (47%), data security concerns (47%), poor internal data quality (42%), difficulty measuring ROI (39%), and change management (38%). The report recommends strengthening data governance, cross-functional collaboration, and phased AI implementation.
Impact and considerations
AI adoption in travel and expense management is growing; challenges faced by IT leaders directly impact the success and ROI of enterprise AI projects.
Key points
- 86% of IT leaders report moderate or higher strain from AI adoption.
- 47% cite shortage of development skills as a top challenge.
- 47% worry about data security, 42% cite poor internal data quality.
- 39% find measuring ROI difficult, 38% face change management challenges.
- Report recommends strengthening data governance, cross-functional collaboration, and phased implementation.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 20 May 2026, 00:51
- Page published
- 13 Aug 2026, 08:16
- Last updated
- 20 May 2026, 00:51
- Original links
- SAP Concur Blog：Top AI Challenges for IT Leaders: Skills, Data, and ROI (opens in a new tab)Primary source · en · Published 20 May 2026, 00:51