Digital Transformation for Public Sector Travel and Expense: A Guide to Change Management
SAP Concur published a guide on digital transformation of travel and expense (T&E) management for the public sector. Approximately 60% of employees identify legacy infrastructure and lack of automation as significant operational barriers. Modern T&E solutions can reduce non-compliant expenses (estimated at roughly 29% of annual T&E spend) and increase policy compliance rates by 32%. Successful implementation requires effective change management, including impact assessment, strategic foundation, leadership support, and long-term continuous improvement.
Impact and considerations
Digital T&E transformation in the public sector can enhance compliance and reduce costs, but requires strong change management.
Key points
- Approximately 60% of employees identify legacy infrastructure and lack of automation as significant operational barriers.
- Modern T&E solutions can reduce non-compliant expenses by roughly 29% and increase policy compliance rates by 32%.
- Successful implementation requires comprehensive impact assessment, strategic foundation, leadership support, and continuous improvement.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 23 Jan 2025, 22:08
- Page published
- 14 Aug 2026, 08:11
- Last updated
- 23 Jan 2025, 22:08
- Original links
- SAP Concur Blog：Digital Transformation in Public Sector Travel & Expense: A Guide to Change Management (opens in a new tab)Primary source · en · Published 23 Jan 2025, 22:08