商旅纵横Business travel insights that drive better decisions.
SearchEmail briefings
Back to all updates
trip approvals全球

SAP Concur Launches Request Assistant to Streamline Trip Approvals with Generative AI

In March 2024 SAP Concur added Request Assistant to Concur Request, using generative AI to provide cost estimates for business trips based on trip duration, destination, and services, as well as user preferences such as flight class, number of connections, and hotel ratings. The feature integrates with Concur Travel to carry approval-stage details into booking, and with Concur Expense to populate an expense report from expected costs; if the final total matches the original estimate, companies can configure auto-approval. SAP Concur's 2024 Global Business Travel Survey found that 84% of business travelers say their company requires pre-trip approvals for at least some trips, 67% have observ…

View primary source (opens in a new tab)

Impact and considerations

The feature shifts pre-trip approval from manual estimation to data-driven automated cost estimates and connects booking with expense reporting, potentially shortening approval and reimbursement cycles and affecting corporate travel policy enforcement and spend-control workflows.

Key points

  • Request Assistant launched in March 2024 as a feature of Concur Request, using generative AI to provide business trip cost estimates.
  • Estimates account for trip duration, destination, and services, plus user preferences such as flight class, number of connections, and hotel ratings.
  • Integration with Concur Travel carries approval-stage details into booking; integration with Concur Expense can populate an expense report from expected costs, with auto-approval configurable if the final total matches the estimate.
  • SAP Concur's 2024 Global Business Travel Survey found 84% of business travelers say their company requires pre-trip approvals for at least some trips, and 67% have observed increased focus on pre-travel approvals this year.
  • The survey found 35% of travelers would consider AI-powered automation for shopping or booking, 35% for policy compliance, and 37% for capturing and reporting expenses.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
26 Aug 2024, 18:03
Page published
14 Aug 2026, 08:12
Last updated
26 Aug 2024, 18:03
Report an issue or request removal