Thoughtful Automation: Behind the Scenes of Request Assistant
SAP Concur's Request Assistant uses generative AI to provide cost estimates for business trips, streamlining approval processes. Added to Concur Request in March 2024, it considers trip duration, destination, services, and user preferences. Survey shows 35% of business travelers would use AI for booking, and 37% for expense reporting.
Impact and considerations
AI-driven cost estimation and approval automation can significantly reduce time spent on booking and approvals, improving efficiency and travel experience.
Key points
- Request Assistant provides cost estimates, saving time.
- Integrates with Concur Travel and Expense.
- 35% of travelers would use AI for booking.
- AI can auto-populate expense reports.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 26 Aug 2024, 18:03
- Page published
- 14 Aug 2026, 08:12
- Last updated
- 26 Aug 2024, 18:03
- Original links
- SAP Concur Blog：Thoughtful Automation: Behind the Scenes of Request Assistant (opens in a new tab)Primary source · en · Published 26 Aug 2024, 18:03