IDC research shows that businesses using SAP Concur Travel & Expense gain over $3.1 million in average annual benefits, with a three-year ROI of 406%. Savings come from travel bookings, expense management efficiency, and improved compliance, including reduced errors and time savings.
At SAP Concur Fusion 2026, SAP Concur showcased AI-driven innovations including Joule integration with Microsoft 365, new Expense Automation and Pre-Submit Audit Agents, and deepened partnerships with Amex and Visa. Concur Travel expanded to India, and TripIt Pro added new risk alerts.
The article argues that healthcare organizations often fail compliance due to lack of controls in everyday financial transactions, not missing policies. In 2026, increased scrutiny under the Sunshine Act, Stark Law, and Anti-Kickback Statute demands embedded controls in travel, education, recruiting, and other spend. SAP Concur recommends monitoring five high-risk areas and adopting integrated platforms for pre-spend compliance.
SAP Concur has been named #1 on G2's 2026 Best Accounting and Finance Software list, marking its sixth consecutive year receiving a G2 Best Software Award. The ranking is based on nearly 6,500 authentic user reviews. SAP also earned the top spot on the Best German Software list. Users praise its integration, automation, compliance, and ease of use.
SAP Concur has enhanced its integration with Uber for Business, enabling automatic employee directory sync, smart filters, and preview-before-invite. Admins can sync employee data directly from SAP Concur, filter by team, region, department, etc., reducing manual upkeep. SAP Concur remains the system of record, ensuring alignment across travel, meals, and expense data.
Based on user reviews from G2 and TrustRadius, SAP Concur earns higher ratings in long-term fit, efficiency, mobile functionality, rules enforcement, and reporting analytics. On TrustRadius, SAP Concur scores 8.3/10 overall, compared to Emburse's 7.9. User feedback highlights SAP Concur's strengths in automation, compliance, and scalability.
SAP Concur recaps 2025 innovations, including general availability of Joule AI assistant, Receipt Analysis Agent, Complete unified solution with Amex GBT, Microsoft Teams integration, enhanced Uber for Business integration, new NetSuite connector, support for over 90 languages, and more. These updates aim to improve travel and expense management efficiency, compliance, and user experience.
Based on user reviews from TrustRadius and G2, SAP Concur outperforms Coupa in overall rating, willingness to buy again, value for price, and travel and expense management features. SAP Concur scores higher on mobile experience and AI automation, while Coupa is less mobile-friendly.
Perk (formerly TravelPerk) launched Perk Events, an AI-powered module automating the full team event planning lifecycle, from venue selection to travel, attendee management, and communication, supporting events from 9 to 5,000 people. Perk's research found 71% of employees have helped plan team events, with 50% doing so outside their core responsibilities; top pain points were venue sourcing, budget approvals, and travel coordination (39%, 39%, 37%). Forrester Consulting research commissioned by Perk shows 57% of companies have minimally or non-automated event processes.
SAP Concur announced that its travel and expense management product has again been recognized as a 2026 G2 Best Software Award winner in Enterprise Travel and Expense Management, and earned multiple Leader designations across small-business, mid-market and enterprise categories. G2's quarterly Grid Reports are powered entirely by real, verified user feedback. SAP Concur said the recognition reflects continued customer confidence in its product's integration, ease of use and performance at scale.
SAP Concur says AI-generated receipts are evading traditional human audits because they are visually realistic and can have metadata stripped or faked. Its AI-powered auditing solution Verify has helped customers identify thousands of AI-generated receipts, with a detection rate roughly 18 times higher than earlier checks focused only on known online receipt generators. Chris Juneau, senior vice president and head of Product Marketing at SAP Concur, said about 1% of reviewed receipts have been flagged as potentially AI-generated, created by tools including ChatGPT, Gemini and Stable Diffusion, and that AI is not increasing the frequency of expense fraud but changing how it occurs. With near…
SAP Concur published a blog highlighting how its travel and expense management solutions use AI innovation, automated compliance, and spend visibility to help customers like Mastercard and ACV Auctions improve efficiency and save costs.
SAP Concur Travel and Expense has again won the TrustRadius Buyer's Choice Award, which is based entirely on customer sentiment. More than 1,500 verified reviews highlight time savings, helpful mobile features, budget visibility, and intuitive workflows. SAP Concur previously won the 2025 Buyer's Choice Award, Top-Rated status in both Expense Management and Travel Management categories, and the 2022 Most Loved Award.
SAP Concur gathered insights from global CFOs on the core skills finance leaders need, including agility and a growth mindset, strategic foresight and data leadership, digital and AI fluency, change management, and communication and collaboration. It also recommends building future-ready finance teams through training, automation, and cross-functional collaboration while addressing the ongoing finance talent shortage.
MediaKind's Corporate Travel and Expense Manager Amber Lee shared her journey from Concur skeptic to champion on the SAP Concur Conversations podcast. She emphasized leading with empathy and context to drive adoption, empowering users by helping them understand the reasons behind policies to improve compliance, and community as a critical but underrated tool. She has over 15 years of experience driving user adoption.
Perk (formerly TravelPerk), a travel and spend management platform, signed a multi-year partnership to become the Official Work Automation Partner of the future Audi F1 Team. Perk will use its AI-powered platform to automate manual tasks such as travel bookings, expense management and invoice processing, supporting the team's complex operations across 24 race destinations on five continents. Perk branding will appear on designated team assets and trackside environments. Perk serves more than 10,000 companies worldwide.
Ekuaibao won the 'Enterprise Operations' award in the Huxiu Think Tank 2025 'GenAI Top Implementation Company' selection with its 'finance scenarios + AI' full-chain solution. The selection draws on a library of over 200 industry cases and is judged by more than 100 CIOs and technology experts. Ekuaibao offers aggregated business travel, expense control and reimbursement, payment and collection management, financial analysis and electronic accounting archives, and has launched AI Agent products including an AI approval assistant, AI form-filling assistant and AI itinerary assistant. Its AI approval assistant is said to cut average approval time per document to within 2 minutes, improve time…
Based on interviews with five corporate travel leaders, SAP Concur summarizes 2025 business travel trends and challenges. Economic and regulatory uncertainty led to unpredictable flight and lodging prices in some markets and tighter budgets; organizations used automation and AI to improve spending visibility, with Michigan State University identifying about 500 hotel nights eligible for tax reimbursement using booking and reporting tools. Communication and relationship-building were seen as essential, including collaboration with HR, finance, suppliers and TMCs. Sustainability, virtual payment cards and NDC remained priorities, with virtual cards facing rising costs and digital wallet incom…
SAP Concur executives predict 2026 T&E trends: AI and predictive analytics will drive personalization but require trust and transparency; industry consolidation continues, such as the SAP Concur-Amex GBT alliance; AI may make traditional expense reports obsolete; SMBs will invest in technology for efficiency; finance departments need a 'failure-forward' culture for AI adoption.
A SAP Concur blog post based on a survey of travel and expense leaders outlines three common expense approval scenarios: alcohol, suspicious reports and workshop meals. 54% would not approve a bottle of wine replacing two glasses; 38% would talk to the manager about suspicious reports and 36% would run additional reports; nearly two-thirds would not approve a lunch reimbursement when meals were provided. The post recommends clear policy language, specific examples and enforceability.
A SAP Concur blog post uses four personas to show how its platform integrates travel, expense and invoice management. It cites data that nearly four in ten CFOs list manual processes as a top challenge; teams using SAP Concur process about 35% more invoices monthly and 1.5 times more expense reports, and are five times more efficient than users of other solutions; users spend nearly 20% less time booking trips and 12% less time filing expenses.
A SAP Concur blog post notes that consulting firms still rely on fragmented processes for travel and expense (T&E), leading to reduced productivity, increased compliance risks and lack of visibility. IDC notes that manual T&E oversight can cost consultants up to 30% of their time in non-billable admin tasks. Inconsistent expense data or incomplete audit trails can raise client doubts about accuracy, transparency and control. More consultancies are adopting AI-enabled T&E solutions to improve efficiency, compliance and client trust.
IDC released 'Beyond Reports: The AI-Enabled T&E Maturity Model for Unlocking Business Intelligence', proposing a five-stage T&E maturity model covering technology and AI, digital payments, data and integration, people and culture, and governance and compliance. The model progresses from foundational automation to an ecosystem, with AI use deepening at each stage. IDC MarketScape reports named SAP Concur a Leader in AI-enabled T&E solutions four times.
SAP Concur was named a Leader in four IDC MarketScape T&E software 2025 assessments, covering enterprise, midmarket, small business and corporate travel booking, and was the only vendor earning the Leader distinction across all four reports. IDC identified three key strengths: an extensive and mature feature set, strong global presence and support, and a robust integration ecosystem. SAP Concur covers 170-plus countries, over 30 languages, has 1,200+ partners, and serves more than 92 million users and 46,000 businesses globally.
SAP Concur is introducing Joule agents within Concur Travel & Expense, including the Booking Agent, Receipt Analysis Agent, Meeting Planning Agent, and Expense Report Validation Agent. The Receipt Analysis Agent and Booking Agent are available now, while the Meeting Planning Agent and Expense Report Validation Agent are planned for early 2026. The base Joule AI copilot is available at no cost to all customers.
The seventh annual SAP Concur Global Business Travel Survey added CFO perspectives, surveying 600 CFOs across six markets. 55% of CFOs expect AI to catch more errors and potential fraud than their teams currently do, while 45% are concerned about more errors and undiscovered fraud slipping through. 9% of CFOs know employees are using AI to attempt to falsify travel expenses or receipts, and 67% say it is at least somewhat likely.
SAP Concur and Uber for Business have integrated to automatically flow business rides into SAP Concur expense reports with trip details, eliminating lost receipts and confusion between business and personal rides. Companies can track spending in real time, identify trends, and ensure policy compliance via the Uber for Business dashboard. Employees can enjoy an exclusive Uber One discount.
SAP Concur published an article on how Concur Invoice simplifies accounts payable. The tool uses AI, OCR, machine learning, and human verification to ensure invoice data accuracy, and supports digital storage of paper, email, or electronic invoices. It offers real-time spend visibility, automatic audit trails, pre-spend controls, and workflow automation including cost coding, dollar thresholds, and exception management, with integration into ERP, accounting, and payment systems. Citing the 2024 SAP Concur ROI Research Study, organizations using the tool achieved 35% more invoices processed per month, 20% cost savings, 70% increase in policy compliance, and 10% less time on invoice approvals.
SAP Concur announced a strategic alliance with American Express Global Business Travel (Amex GBT) and the launch of Complete, a co-developed next-generation solution. With AI at its core, Complete aims to combine booking, servicing, payments, and expensing into one experience. It will integrate the Amex GBT marketplace, covering 600+ airlines and 2 million+ properties, into the SAP Concur technology stack. Concur Expense will also integrate with Amex GBT Egencia. The two companies will allocate funding and development resources, accelerating NDC content releases and unified traveler support.
SAP Concur published an article on the value of integrating corporate cards and P-cards into one workflow. Corporate cards cover everyday expenses like employee travel and meals, while P-cards cover vendor or department purchases with richer data and stricter controls. Integration enables real-time spend visibility, streamlined reconciliation, unified approval workflows, and stronger compliance and control. Citing the Weatherford case, which previously had 40+ card programs and dozens of local systems, integration delivered a 47% boost in workforce efficiency, 25% lower T&E operations costs, and an estimated $5 million in savings.
SAP Concur published an article on AI applications in travel, expense, and invoice management. AI has been infused into its solutions for nearly a decade, reducing repetitive tasks and empowering finance teams with insights. Applications include ExpenseIt scanning receipts, Verify auditing millions of expense reports to flag outliers and potential fraud, and Intelligent Audit blending AI with human expertise to uncover non-compliant spending. AI also enables real-time policy enforcement, natural-language queries, and more accurate travel cost forecasting. SAP Concur emphasizes it does not use customer data to train external models and follows SAP's global AI ethics policy.
SAP Concur published an article on AP automation strategies, metrics, and solutions. It notes AP has shifted from a back-office function to a strategic powerhouse, recommending tracking metrics such as invoice processing cycle time, cost per invoice, exception rate, touchless processing rate, and staff time on supplier inquiries. According to industry benchmarks, top performers achieve invoice processing time of 3.1 days, cost per invoice of $2.78, exception rate of 9%, touchless processing for nearly half (49.2%) of invoices, and 13.4% of time (5.36 hours weekly) on inquiries. The article also covers Concur Invoice's end-to-end automation and a roadmap from manual to touchless AP.
SAP Concur published an article on the benefits of integrating travel and expense management solutions. Bringing Concur Travel and Concur Expense onto a single platform delivers 2x faster expense report processing, 55% reporting significant cost reductions in travel booking and expense reporting (average 21% decrease), and 80% improved compliance. The article lists six reasons, including scalability, broad travel content (11x more policy-compliant hotel options, 30+ low-cost global air carriers and NDC content, rail access through Trainline), transparency, and end-to-end integration. SAP ranked #1 for 2023 market share in the T&E market with 49.6%.
SAP Concur announced it won a 2025 G2 Best Software Award in the Best Accounting and Finance Software category, marking its fifth consecutive year of recognition. In G2's Fall 2025 Grid Reports, SAP Concur was named a Leader in four categories: Expense Management, Travel Management, Invoice Management and AP Automation, earning 65 leader awards. G2 is visited by 90 million software buyers annually and hosts over 2.8 million verified user reviews.
SAP Concur published an article addressing five common misconceptions, emphasising that it is not just an expense reporting tool but an integrated platform connecting travel, expense and invoice. The article highlights features including AI-driven fraud detection, tax compliance, VAT reclaim and invoice automation, serving finance, travel management, IT, HR and procurement. New Concur Travel offers a consumer-grade booking experience while ensuring policy compliance.
SAP Concur published an article noting that nearly half of finance leaders worldwide know of a company in their professional network that experienced spend management fraud in the past three years. The article highlights the costs of manual expense management, including missing receipts, time-consuming reports, out-of-policy purchases, unclaimed VAT and fraud risks. Automated expense management can reduce risks and improve productivity, citing a study estimating a T&E solution saves 13 hours weekly per finance or accounting team member.
SAP Concur published an article on mileage calculation and tracking methods, including standard rate, actual expense, GPS apps and odometer. The article notes the IRS sets the standard mileage rate annually, at 70 cents per mile from 1 January 2025. The reimbursement formula is total business miles multiplied by the reimbursement rate. It recommends using the Drive app to automatically upload to Concur Expense and emphasises records should be timely, detailed and accurate.
SAP Concur released the eBook Leading the Charge, Leading the Change in Travel Management, outlining modernization of its travel platform. Concur Travel improved car rental, hotel, air and rail content, with air connectivity ensuring full content access including GDS, NDC, EDIFACT and aggregators. AI and machine learning identify booking patterns and spot potential fraud and policy violations; the Joule AI assistant personalizes flight recommendations; Request Assistant uses generative AI for trip cost estimates; and ExpenseIt analyzes hotel folios. New virtual card payments for hotels add spending controls and visibility.
A SAP Concur blog post argues corporate compliance has moved from a back-office function to a business imperative. 77% of business leaders say detecting and managing risk is at an all-time high and nearly three-quarters worry they are falling behind. It outlines compliance team roles (officers, auditors, legal advisors, analysts) and responsibilities spanning regulatory compliance, policy development, risk assessment, monitoring, training and incident response, citing ACFE data that organizations lose up to 5% of annual revenue to fraud.
SAP Concur highlights four key benefits of Concur Expense: cash flow visibility, risk minimization, streamlined workflows, and scalability. By automating data imports and integrating with ERP and other systems, Concur Expense improves efficiency, enhances compliance, and supports multiple currencies and complex regulations.