SAP Concur and Uber for Business have integrated to automatically flow business rides into SAP Concur expense reports with trip details, eliminating lost receipts and confusion between business and personal rides. Companies can track spending in real time, identify trends, and ensure policy compliance via the Uber for Business dashboard. Employees can enjoy an exclusive Uber One discount.
SAP Concur published an article on how Concur Invoice simplifies accounts payable. The tool uses AI, OCR, machine learning, and human verification to ensure invoice data accuracy, and supports digital storage of paper, email, or electronic invoices. It offers real-time spend visibility, automatic audit trails, pre-spend controls, and workflow automation including cost coding, dollar thresholds, and exception management, with integration into ERP, accounting, and payment systems. Citing the 2024 SAP Concur ROI Research Study, organizations using the tool achieved 35% more invoices processed per month, 20% cost savings, 70% increase in policy compliance, and 10% less time on invoice approvals.
SAP Concur announced a strategic alliance with American Express Global Business Travel (Amex GBT) and the launch of Complete, a co-developed next-generation solution. With AI at its core, Complete aims to combine booking, servicing, payments, and expensing into one experience. It will integrate the Amex GBT marketplace, covering 600+ airlines and 2 million+ properties, into the SAP Concur technology stack. Concur Expense will also integrate with Amex GBT Egencia. The two companies will allocate funding and development resources, accelerating NDC content releases and unified traveler support.
SAP Concur published an article on the value of integrating corporate cards and P-cards into one workflow. Corporate cards cover everyday expenses like employee travel and meals, while P-cards cover vendor or department purchases with richer data and stricter controls. Integration enables real-time spend visibility, streamlined reconciliation, unified approval workflows, and stronger compliance and control. Citing the Weatherford case, which previously had 40+ card programs and dozens of local systems, integration delivered a 47% boost in workforce efficiency, 25% lower T&E operations costs, and an estimated $5 million in savings.
SAP Concur published an article on AI applications in travel, expense, and invoice management. AI has been infused into its solutions for nearly a decade, reducing repetitive tasks and empowering finance teams with insights. Applications include ExpenseIt scanning receipts, Verify auditing millions of expense reports to flag outliers and potential fraud, and Intelligent Audit blending AI with human expertise to uncover non-compliant spending. AI also enables real-time policy enforcement, natural-language queries, and more accurate travel cost forecasting. SAP Concur emphasizes it does not use customer data to train external models and follows SAP's global AI ethics policy.
SAP Concur published an article on AP automation strategies, metrics, and solutions. It notes AP has shifted from a back-office function to a strategic powerhouse, recommending tracking metrics such as invoice processing cycle time, cost per invoice, exception rate, touchless processing rate, and staff time on supplier inquiries. According to industry benchmarks, top performers achieve invoice processing time of 3.1 days, cost per invoice of $2.78, exception rate of 9%, touchless processing for nearly half (49.2%) of invoices, and 13.4% of time (5.36 hours weekly) on inquiries. The article also covers Concur Invoice's end-to-end automation and a roadmap from manual to touchless AP.
SAP Concur published an article on the benefits of integrating travel and expense management solutions. Bringing Concur Travel and Concur Expense onto a single platform delivers 2x faster expense report processing, 55% reporting significant cost reductions in travel booking and expense reporting (average 21% decrease), and 80% improved compliance. The article lists six reasons, including scalability, broad travel content (11x more policy-compliant hotel options, 30+ low-cost global air carriers and NDC content, rail access through Trainline), transparency, and end-to-end integration. SAP ranked #1 for 2023 market share in the T&E market with 49.6%.
SAP Concur announced it won a 2025 G2 Best Software Award in the Best Accounting and Finance Software category, marking its fifth consecutive year of recognition. In G2's Fall 2025 Grid Reports, SAP Concur was named a Leader in four categories: Expense Management, Travel Management, Invoice Management and AP Automation, earning 65 leader awards. G2 is visited by 90 million software buyers annually and hosts over 2.8 million verified user reviews.
SAP Concur published an article addressing five common misconceptions, emphasising that it is not just an expense reporting tool but an integrated platform connecting travel, expense and invoice. The article highlights features including AI-driven fraud detection, tax compliance, VAT reclaim and invoice automation, serving finance, travel management, IT, HR and procurement. New Concur Travel offers a consumer-grade booking experience while ensuring policy compliance.
SAP Concur published an article noting that nearly half of finance leaders worldwide know of a company in their professional network that experienced spend management fraud in the past three years. The article highlights the costs of manual expense management, including missing receipts, time-consuming reports, out-of-policy purchases, unclaimed VAT and fraud risks. Automated expense management can reduce risks and improve productivity, citing a study estimating a T&E solution saves 13 hours weekly per finance or accounting team member.
SAP Concur published an article on mileage calculation and tracking methods, including standard rate, actual expense, GPS apps and odometer. The article notes the IRS sets the standard mileage rate annually, at 70 cents per mile from 1 January 2025. The reimbursement formula is total business miles multiplied by the reimbursement rate. It recommends using the Drive app to automatically upload to Concur Expense and emphasises records should be timely, detailed and accurate.
SAP Concur released the eBook Leading the Charge, Leading the Change in Travel Management, outlining modernization of its travel platform. Concur Travel improved car rental, hotel, air and rail content, with air connectivity ensuring full content access including GDS, NDC, EDIFACT and aggregators. AI and machine learning identify booking patterns and spot potential fraud and policy violations; the Joule AI assistant personalizes flight recommendations; Request Assistant uses generative AI for trip cost estimates; and ExpenseIt analyzes hotel folios. New virtual card payments for hotels add spending controls and visibility.
A SAP Concur blog post argues corporate compliance has moved from a back-office function to a business imperative. 77% of business leaders say detecting and managing risk is at an all-time high and nearly three-quarters worry they are falling behind. It outlines compliance team roles (officers, auditors, legal advisors, analysts) and responsibilities spanning regulatory compliance, policy development, risk assessment, monitoring, training and incident response, citing ACFE data that organizations lose up to 5% of annual revenue to fraud.
SAP Concur highlights four key benefits of Concur Expense: cash flow visibility, risk minimization, streamlined workflows, and scalability. By automating data imports and integrating with ERP and other systems, Concur Expense improves efficiency, enhances compliance, and supports multiple currencies and complex regulations.
SAP Concur published a guide for small and midsize businesses on managing business expenses, noting that SMBs can be overwhelmed by expense data without a systematic approach. The guide defines business expenses and categorizes them, including operating expenses, payroll, office supplies, professional services, insurance, software subscriptions and travel expenses, while distinguishing capital expenses. It highlights the inefficiency and risks of spreadsheet-based management, such as manual entry errors, outdated data, delayed reimbursement, and elevated policy-violation and fraud risk, and recommends separating business and personal finances, standardizing expense categories, adopting mobi…
SAP Concur published a guide to help accounts payable teams craft a vendor invoice policy. It notes that without a written policy, AP staff burn hours hunting for approvals, correcting coding errors and untangling exceptions. A clear company-wide standard speeds approvals, reduces the risk of lost, late or duplicate invoices, and strengthens vendor relationships through on-time payments and fewer disputes. The article offers seven tips: invite participation from finance, IT and business units; prepare for objections; streamline vendor workflows by encouraging emailed PDFs and ACH payments; post the policy on the intranet and require annual e-sign-off; run a broad review for clarity; optimiz…
SAP Concur explains how mobile spend management apps improve business expense control. It notes that relying on paper receipts and manual tracking leads to lost documentation, delayed reimbursement, errors and non-compliant claims. Mobile spend management software enables instant capture and categorization of expenses, real-time syncing with cloud financial systems, faster travel booking, approvals and reimbursement cycles, and better visibility into spending trends. ExpenseIt uses OCR, machine learning and generative AI to read receipts and categorize expenses, while Concur Detect automatically checks expenses against company policies. SAP Concur cites data showing a 47% reduction in missi…
SAP Concur highlights the importance of spend visibility in business management. It says companies with deep insight into how, where and why money is spent have a major advantage in controlling costs, and that spend visibility is the foundation of good financial management, helping identify cost-reduction opportunities, optimize budgets and make strategic decisions. Without visibility, organizations may struggle with low-return or redundant spending and, in increasingly complex regulatory environments, face policy violations, audit red flags, financial penalties and reputational damage. The article also notes challenges from fragmented data, inconsistent cross-department categorization, lag…
A SAP Concur blog post discusses the unique expense management challenges nonprofits face, including donor transparency requirements, compliance complexity, multiple funding source restrictions, and limited resources. It recommends adopting automated expense management solutions, such as SAP Concur's cloud platform, to improve transparency, reduce administrative burden, and ensure compliance.
A SAP Concur blog post discusses challenges U.S. state and local governments face in expense management, including outdated systems, manual processes, and compliance risks. Citing Wakefield Research data, it notes 29% of industry leaders use outdated T&E solutions and 30% use outdated accounts payable solutions. It recommends automated systems to improve transparency, security, and efficiency.
A SAP Concur blog post discusses challenges healthcare organizations face in spend management, including strict regulations, manual processes, and compliance risks. Citing Wakefield Research data, it notes 29% of healthcare leaders say their T&E solution relies on manual data entry, and 22% know their T&E solution does not meet regulatory requirements. It recommends automated systems to improve compliance, reduce errors, and enhance employee satisfaction.
A SAP Concur blog post discusses strict compliance requirements aerospace, defense, and government contracting organizations face in spend management. Citing Wakefield Research data, it notes 37% of government contractors say their T&E solution lacks real-time visibility, and 40% say the same for their AP solution. It recommends automated systems to improve compliance, reduce risk, and enhance financial reporting.
A SAP Concur blog post discusses practical applications of AI in spend management, including auto-categorizing transactions, identifying duplicate submissions and potential fraud, matching receipts to credit card charges, and recommending policy-compliant alternatives. Citing McKinsey, it notes AI could create up to $4.4 trillion in annual global economic value, 92% of companies are increasing AI investment, but only 1% consider themselves mature in their AI approach.
A SAP Concur blog post discusses the risks of corporate non-compliance, including legal and financial consequences, reputational damage, operational disruptions, and fraud and financial loss. Citing ACFE data, it notes about 5% of revenue is lost to occupational fraud annually, with a median loss of $145,500. It recommends clear policies, formal approval workflows, automated compliance tools, and employee training.
A SAP Concur blog post discusses the impact of expense process improvement on productivity. It notes that manual expense processes consume significant employee time, create cognitive load, and affect team collaboration and organizational efficiency. It recommends automated expense management solutions, such as ExpenseIt, to automatically capture and categorize receipts, streamline approvals, and provide real-time data visibility.
SAP Concur released a guide for finance leaders on AI return-on-investment, covering AI terminology, AI-powered spend management features and steps to accelerate ROI. The article states companies using its solutions report a 92% audit automation rate and expense report approval times under two days. SAP Concur offers AI-powered solutions including Concur Travel, Concur Expense, ExpenseIt and Concur Invoice, citing data showing AI reduces travel booking time by 19.2% and improves policy compliance by 78%.
SAP Concur's seventh annual Global Business Travel Survey found 88% of global business travelers are comfortable using AI-powered automation for some elements of business travel, rising to 94% among U.S. travelers. Gen Z (95%) and millennials (91%) show the highest comfort. 44% are comfortable with AI re-booking before a trip and 39% with AI curating options during initial booking. 67% of CFOs believe employees may use AI to falsify travel expenses, and 55% expect AI approvals to catch more errors and fraud than their teams currently do.
SAP Concur announced new features at the GBTA Convention in Denver, including the Booking Agent conversational booking tool that generates policy-compliant itineraries, available to early adopters in August with general availability planned for Q4. Concur Request adds budget authorization supporting single requests covering multiple trips or employees, plus travel advisories powered by Riskline. Trip Extras offers third-party travel services, initially ground transportation with Groundspan, available to early adopters in August with general availability planned for Q4.
SAP Concur's blog lists 8 ways automation saves K-12 schools money, including reducing invoice processing costs, reclaiming staff time, preventing errors and overpayments, real-time visibility, reducing compliance risks, speeding reimbursements, smarter vendor decisions, and proactive budget management. Data cited: AP departments without automation spend $6.30 per invoice vs $1.45 with automation; organizations using Concur Expense reduce expense report errors by 52% and boost compliance by 65%.
SAP Concur's blog discusses business growth strategies including market penetration, product development, market expansion, diversification, M&A, strategic partnerships, and vertical integration. It emphasizes that growth increases complexity and automation is key to overcoming growth pitfalls. Effective expense management is crucial for business development, as cash flow issues are the number one reason businesses fail. Automation boosts efficiency, accuracy, scalability, and enables data-driven decisions. The article recommends streamlining travel, expense, and invoice management through integration and automation to support growth.
SAP Concur released its seventh annual Global Business Travel Survey, covering 3,750 business travelers across 24 markets, 700 travel managers across seven markets, and 600 CFOs across six markets. The findings show 89% of travelers, 93% of travel managers, and 90% of CFOs expect travel budgets to increase or stay the same this year, yet 69% of travel managers say budgets do not reflect business travel's importance and 81% of CFOs agree budget limits prevent employees from traveling as needed. Meanwhile, 87% of travelers report their company cut back on previously allowed items over the past 12 months, including overnight stays, business class, and non-client travel.
SAP Concur published an article advising organizations to use finance automation, AI, and clear strategies to improve financial forecasting, cost control, and agility. It cites data: 41% of finance leaders see worsening economic conditions as their top external challenge; 57% of small business CEOs expect the economy to worsen in the next 12 months. The article suggests strategies such as honing spend management, getting an early grip on costs, and refining metrics, and describes AI applications in travel bookings, receipt management, and expense auditing.
SAP Concur published an article citing the Spring 2025 G2 comparison report, claiming it leads Spotnana in efficiency, predictive analytics, integrations, and cost savings. The report shows SAP Concur rated higher for automating expense management (88% vs 79%), T&E workflows (88% vs 83%), integrations (83 vs 76), and cost savings (81% vs 73%). SAP Concur also cites its benchmarking report claiming 628% ROI.
SAP Concur launched a new NetSuite connector, replacing the legacy version with enhanced functionality, faster setup, and better reliability. The new connector features real-time data synchronization, automatic retry of failed API calls, detailed error messages, and an audit trail. It is currently available to U.S. small business and enterprise customers with Concur Expense; Concur Invoice support will be added in Q3 2025, and an international release is planned for Q4 2025.
A SAP Concur blog post says 53% of travel and expense decision-makers report major business consequences from the inability to scale and adapt T&E solutions, and 78% want a single platform for both travel and expense. It advises companies to scrutinize processes and systems, prepare for new-market regulations and data-security risks, improve spend visibility, and build a global model with region-by-region deployment. It also stresses listening to employees, especially Millennials and Gen Z, on policy transparency, social value, simplified technology, and NDC, citing views from Unisys and NYU.
A SAP Concur blog post explains hyperautomation in travel and expense management. It says hyperautomation combines AI, machine learning, and robotic process automation to automate receipt submission, reimbursement approvals, compliance checks, and cross-jurisdiction reconciliation, reducing manual errors and fraud risk. It also mentions intelligent process discovery to pinpoint bottlenecks, intelligent document processing to extract and validate receipt data, and real-time analytics for budget forecasting and vendor performance tracking. SAP Concur says it supports over 46,000 companies.
SAP Concur published an article explaining the difference between 'accrued' and 'accrual' in accounting. Accrued refers to expenses or revenues incurred but not yet recorded, such as wages payable, utilities payable and interest payable. Accrual is an accounting method that recognizes money spent and earned when it happens, using the matching principle to record related revenues and expenses in the same period. The article says accrual accounting is preferred under GAAP but involves more work and higher error risk, and describes how SAP Concur solutions automate travel and expense and invoice management.
SAP Concur published a case-study article describing how Stephen, CFO of a mid-sized U.S. company, uses SAP Concur solutions for AI-driven spend management. It says he gains real-time visibility into spending across departments, regions and categories via the dashboard, uses Intelligence for real-time analytics, and relies on Concur Detect by Oversight and Concur Tax Assurance by Blue dot to improve compliance. The article cites figures: AI technology captured 10x the number of errors and fraud, automated audits reduced the cost of mistakes in expense reports by 60%, and using AI for initial investigation of expense reports reduced audit time by as much as 90%.
SAP Concur published an article on business expense categories and how to optimize them. It says expense categories are predefined classifications used to track, manage and report employee spending, supporting transparency, policy compliance and budget control. It recommends refining and streamlining existing expense types, addressing the 'Other' or 'Miscellaneous' category, and aligning expense policies with categories. Citing SAP Concur customer data, it says the 'Other' and 'Miscellaneous' categories jumped by 57% and 47% respectively, and notes Penn State University worked with Huron Consulting to reduce over 1,000 expense types to 200.
A SAP Concur blog post argues that modern expense reporting and accounts payable (AP) management should start with AP automation, then build resilience through AI and cybersecurity investment and a rethink of ESG. Its research shows 71% of companies say integrated, AI-enhanced travel and expense (T&E) technology improves expense-related fraud detection, and that adding automated AP solutions to integrated T&E solutions yields 22% annual cost savings. It also recommends spend-request tools to approve and control spending before it occurs and AI-embedded invoice solutions to deter fake vendors, duplicate payments and other fraud, while stressing financial storytelling to win leadership suppor…