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Sep 19Sat
  1. Skift Feed

    Spotnana CEO: AI Can Cut Servicing Costs by Half

    Ahead of Skift Global Forum, Spotnana executive chairman and CEO Steve Singh argues the industry over-focuses on search, distribution and booking, while the real value and trust sit in post-booking servicing. Spotnana's AI agents now handle routine tasks such as cancelled segments, unticketed flights and refunds, and Singh believes servicing costs can fall by 50% or more while making the traveler experience more personalized and proactive. He also sets a curation bar for conversational AI booking: presenting the options a traveler would have chosen at least 95% of the time from the full list.

Sep 11Fri
  1. Hotel Dive Feed

    Marriott Deepens Corporate Hotel Distribution with Spotnana Direct Integration

    Marriott International expanded its partnership with cloud-based travel technology provider Spotnana through a new direct integration designed to transform how corporate travelers shop for, book and manage hotel stays. Spotnana will connect directly with Marriott's central reservation system, offering real-time rates and inventory, up-to-date room and amenity details, and the ability for travelers to modify or cancel bookings within the Spotnana platform. Corporate negotiated rates are also bookable. Marriott says Spotnana is the first corporate booking technology company to deliver verified loyalty linking with Marriott Bonvoy.

Aug 10Mon
Aug 3Mon
  1. BCD Travel News Hub

    BCD expands content access via Tripsource, adds United direct connect

    BCD Travel announced advancements in its Tripsource platform to expand travel content access, including a new direct connect agreement with United Airlines. This reinforces BCD's 'Open by Design' approach, supporting policy compliance, traveler safety, and program integrity. The direct connect will be available via online and offline channels, leveraging NDC capabilities. BCD has supported direct connections since 2019 and now has 22 airlines live in its NDC ecosystem.

Jul 7Tue
  1. Navan Press Releases

    Navan and Hilton to Co-Create Hotel-TMC Direct Connect, Revolutionizing Corporate Hotel Booking

    Navan announced a partnership with Hilton to launch an industry-first hotel-TMC direct connection, using API integration for real-time booking, rich content, and modern retailing. Navan will be the first TMC to integrate directly with Hilton's Central Reservation System, providing real-time inventory, authoritative content, and streamlined virtual payments.