Gant Launches AI Assistant in Self-Service Platform
Travel management company Gant Travel Management has added an AI assistant to Gant360, the self-service platform it launched last month as a single point for travelers to access trip information, profiles, invoices, disruption information and trip support. The assistant supports conversational self-service tasks such as searching and booking travel and managing reservations, applying company policy and the traveler's profile. Gant says testing showed the assistant could handle a flight booking from search to completion in under five minutes. Through Gant's membership in American Express Global Business Travel's GBT network, joined earlier this year, Gant360 has access to content from more t…