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Aug 11Tue
  1. Hospitality Technology

    Bilt Expands Bilt OS for Hospitality to Luxury Travel Advisors

    Fintech and loyalty platform Bilt announced the expansion of Bilt OS for Hospitality to travel advisors at the Virtuoso Travel Week Tech Summit. The platform integrates a booking engine, itinerary builder, AI concierge, and Sion commission tracking, and offers a client self-booking portal. Bilt co-developed with an advisory board of luxury agency executives, aiming to consolidate fragmented agency software tools into a unified operating system for high-producing luxury agents.

  2. PhocusWire All News

    Bilt debuts tech platform for travel advisors

    Bilt announced the opening of Bilt OS for Hospitality to travel advisors at the Virtuoso Travel Week Tech Summit. The platform is personalized to an agency's IATA number and pseudo city code, offering an itinerary builder, Sion commission tracking, and AI concierge, and allows clients to self-book via a 24/7 portal. Pricing is undetermined, with a monthly fee and a per-PNR fee.

Aug 6Thu
Jul 17Fri
  1. PhocusWire All News

    Fora raises $60M to scale AI assistant Via

    Fora, a technology platform for travel advisors, has closed a $60 million Series D round, valuing the company at $1 billion. The funding will scale its AI assistant Via, which helps advisors with destination research, supplier info, itineraries, and proposal generation. Advisors have booked over $3 billion in travel since launch in 2021.

Jul 14Tue
  1. PhocusWire All News

    AI pushes travel advisors' evolution: 56% cautiously optimistic, 59% have used generative AI

    Research by Phocuswright and Travel Weekly shows 56% of travel advisors are cautiously optimistic about adopting new technology, and 59% have used generative AI tools, up from 41% a year earlier. AI is being applied to back-office tasks like research and itinerary building, freeing advisors to focus on personalized service. Companies like Tern and Fora are developing AI tools to boost advisor productivity.

Jun 10Wed
Apr 14Tue
  1. PhocusWire All News

    AI reshapes luxury travel—but human expertise remains essential

    AI is reshaping luxury travel, but primarily behind the scenes, enhancing human expertise rather than replacing it. Industry leaders say AI improves efficiency and personalization, but the most successful applications remain invisible to travelers. Phocuswright research defines luxury travelers as 'indulgent explorers' seeking exclusivity, with 47% preferring non-mainstream experiences. Arrivia research shows about 35% of luxury travelers are 'aspiring luxury' with net worth between $100k and $1M.

Mar 12Thu
  1. PhocusWire All News

    Bilt acquires travel commissions platform Sion for $30M

    Rewards and payments company Bilt has acquired commission management platform Sion in a $30 million deal. Sion's software helps travel advisors and agencies with commission reconciliation. Following the acquisition, Sion will continue to operate independently under co-founders Alfons Musry and Irving Betesh. Bilt founder and CEO Ankur Jain said the move extends Bilt's services to travel advisors and builds a network of the world's best travel advisors.