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#餐饮连锁

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Sep 24Thu
  1. Hospitality Technology

    Long John Silver's Advances Digital Transformation

    Long John Silver's, a seafood and chicken chain with nearly 500 locations, is advancing a digital transformation led by Tim Newton, chief technology officer and head of brand operations, who joined in 2024. The brand upgraded its point-of-sale system to a cloud-based setup in 2019 and is now replacing static cardboard menu boards with digital displays, testing computer vision and predictive analytics at the drive-thru speaker box, and piloting five voice AI solutions. With average unit volumes of $1.1 million, any technology added must make financial sense and fit a demographic that includes older and more rural guests. Newton said tech integration is not about cutting labor but redistribut…

Sep 11Fri
  1. Hospitality Technology

    Jersey Mike's Rides Digital Growth Toward $2 Million AUVs

    On its first earnings call as a public company, Jersey Mike's set a target to raise digital sales mix from 43% today toward 60-70% over time and to lift average unit volumes from $1.3 million toward $2 million. Digital marketing has risen from 1% to 20% of its marketing mix, and loyalty registrations are up 22% year to date. Virtually all stores have a second make line dedicated to digital orders to ease front-counter pressure. The brand also aims to double its domestic footprint to 7,500 locations.