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#OTA 与差旅管理

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TodaySep 30Wed
  1. Skift Feed42

    Airbnb launches AI tools in the US, chasing OTA competitors

    Airbnb has launched consumer-facing AI features in the US, including natural language search supporting text or voice on the homepage and in the app, covering listings, experiences and services, but not yet hotels. The feature also provides AI filters, for example entering "baby" brings up options such as "cribs", "playgrounds" and "toys", and search results automatically generate AI listing comparisons and AI-generated listing descriptions.

  3. TravelDaily China38

    The peak of outbound travel cannot be regained; how should Chinese tourists be received?

    At a roundtable forum at the 2026 Global Travel News Accommodation Industry Summit, representatives from InterContinental Hotels Group, MSC Mediterranean Cruises, and Visit Finland judged that China's outbound travel has entered an era of shrinking development, and the pre-pandemic peak is difficult to reproduce. Wu Zhaohong of Visit Finland said that since May, passenger flow to most European destinations has declined year-on-year, summer performance has been bleak, and the slow recovery of flight routes is the main reason. Industry players proposed using cruises to link Nordic destinations, combining them with in-depth hotel products, and increasing investment in direct sales and membership systems to compete for Chinese tourists.

  5. PhocusWire All News62

    HyperGuest receives $25 million investment from Apax, plans international expansion

    Hotel distribution service provider HyperGuest has received a $25 million investment from private equity firm Apax, which will be used to accelerate international expansion and invest in its technology platform to help hotels respond to AI's changes to the distribution landscape. HyperGuest was founded in 2020 and said its recent cumulative total transaction value surpassed $1 billion; in 2023 it completed a $23 million Series A funding round. Apax previously invested in Guesty and in 2023 acquired a majority stake in IBS Software.

  6. Business Travel News92

    Long Lake completes $6.3 billion acquisition of Amex GBT

    Long Lake Management has completed its $6.3 billion acquisition of American Express Global Business Travel (Amex GBT), taking it private and delisting it from the New York Stock Exchange, with shareholders receiving $9.50 per share. Long Lake said it will focus on shifting Amex GBT's technology platform toward the era of agentic travel management and will deploy its self-learning AI platform Nexus; Amex GBT said customer account teams, contracts and services will not be disrupted.

    Why recommended:The transaction details and subsequent AI integration direction are given together, which can be used to observe the technology investment path of a travel management company after privatization.

  9. TravelDaily China63

    德胧孟令航谈酒店AI：把住客需求做成服务闭环

    德胧集团 CTO 孟令航在环球旅讯住宿业峰会对谈中介绍，百达神灯已在一百多家酒店上线，客服 AI 覆盖率约 97%，由总部六名中央客服承接转人工需求。系统把住客需求从识别、派单到结果回流连成闭环，并已从服务调度延伸到收益管理与定价决策。他提出落地分三步：先相信 AI、再倒逼服务流程变革、最后让 AI 直接作出经营决策。

  10. TripVivid42

    飞猪联合阿里云百炼发起旅游业首个AI黑客松，个人开发者可无门槛调用机票酒店价库数据

    飞猪与阿里云百炼在2026杭州云栖大会上启动旅行AI黑客松大赛，面向所有个人开发者开放报名，赛程为期2个月，预设酒店Staycation、目的地探索、AI私人讲解、入境游助手等命题。大赛基于飞猪AI开放平台及flyai skill，开发者可无门槛调用机票、酒店、门票、用车等全品类商品价库数据，优秀作品将获token补贴、专家带练及商业生态资源支持。

  11. TripVivid35

    飞猪与阿联酋航空达成战略合作，聚焦会员权益、数字营销及AI

    飞猪宣布与阿联酋航空达成战略合作，双方将围绕数字营销、会员及AI等领域深度合作，共同拓展出入境游市场。飞猪将依托超5亿会员及约6400万88VIP会员，为阿联酋航空提供产品推广、内容营销、用户运营等支持，阿联酋航空则定制专属机票销售项目并参与双11、618大促。双方还将在AI领域探索“机票+”产品及服务场景。

  12. TripVivid37

    飞猪升级国内机票退票保障标准，88VIP、F4及以上会员可享手续费88折

    飞猪升级国内机票退票保障标准，面向F4、F5、F6及全量88VIP会员，在飞猪APP、淘宝APP飞猪入口购买本人出行的国内机票，航班起飞前申请退票可享退票手续费88折，即飞猪补贴12%手续费。该权益适用于单程直飞、经停、中转和往返行程，可与航司权益叠加，每人每自然年5次、按航段数扣减。飞猪称其为首个补贴消费者手续费的在线旅游服务平台。

  13. TripVivid31

    同程旅行与无锡机场集团达成战略合作，共推苏锡航旅协同发展

    9月28日，同程旅行与无锡苏南国际机场集团有限公司签署战略合作框架协议，双方将围绕苏锡联动、联合营销、数字化智慧机场建设、航旅产品创新及旅客服务升级展开深度协同。合作将推进“首乘无忧”服务、电子化登机牌权益体系，并探索会员信息轻量化互通与权益共享。无锡硕放机场为4E级千万级区域航空枢纽，2025年旅客吞吐量达1096万人次。

  14. TripVivid34

    同程艺龙品牌家族品鉴会：五大品牌签约超500家，海外覆盖7国

    同程旅行旗下艺龙酒店科技在深圳举办艺龙品牌家族品鉴会，展示艺龙国际、艺龙、艺龙安悦、艺龙壹棠、艺龙电竞五大品牌矩阵，家族总签约超500家、开业超250家。艺龙酒店推出2.0版本产品，造价从13万元降至10.5万元，筹建效率提升30%，签约已超80家。家族海外签约近20家，覆盖印尼、泰国等7个国家，艺龙酒店海外首店雅加达出租率稳定在90%以上。

  15. TripVivid38

    同程旅行旗下HopeGoo上线杭州入境游消费券

    同程旅行旗下国际旅行平台HopeGoo于9月23日上线2026年“嗨游浙江”杭州市入境旅游消费券，这是其首次承接政府主导的入境游消费券发放项目。外籍及港澳台用户可通过HopeGoo APP领取酒店住宿和景区门票消费券，均享8折优惠，酒店最高立减210元、门票最高立减60元，首批发放至12月25日。

  16. TripVivid18

    携程 Trip.Best 全球推介会登陆韩国，四川文旅集体出海

    携程 Trip.Best 全球推介会正式登陆韩国，以“锦绣天府·安逸四川”为主题，携成都大熊猫繁育研究基地、都江堰、青城山、乐山大佛等 Trip.Best 认证景区集体出海，面向韩国市场输出熊猫故乡、山水秘境、三国文化等五大文旅核心。此前东南亚两站已带动四川入境游票量同比增长 163%，马来西亚站点流量同比增长 227%。

  17. TripVivid30

    文旅惠报 | 祥源文旅多地项目完成eVTOL试航；上海虹桥国展中心假日酒店启幕

    祥源文旅9月11日在业绩说明会上表示，旗下祥源通航已在广东丹霞山、安徽合肥、四川汶川、浙江绍兴等多地完成eVTOL试航，并将与沃飞航空等主机厂合作推进复杂环境适航验证。上海虹桥枢纽国展中心假日酒店9月10日启幕，设160间客房，为大中华区首间完整落地假日3.0设计的门店。