Digital Transformation for Public Sector Travel and Expense

The article discusses digital transformation of travel and expense (T&E) management in the public sector, emphasizing change management. Public sector faces challenges like legacy infrastructure and manual processes, with ~60% of employees citing them as barriers. Modern T&E solutions improve compliance (reducing non-compliant spend by ~29%), optimize resources, and successful implementation requires systematic change management. Case studies show results at Booz Allen Hamilton, University of Alabama, etc.