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SAP Concur Survey: Majority Feel Business Travel Isn't Offered Equally

SAP Concur's fifth annual Global Business Travel Survey polled 3,850 business travelers across 25 markets. Nearly two-thirds (62%) feel they haven't had equal opportunity to travel compared with coworkers, attributing this mainly to age, accent, or gender; in the U.S. the figure rises to 72%. 94% are willing to travel in the next 12 months and 92% say their career depends on successful business travel. Health and safety (44%) remains the biggest threat, and 53% globally changed accommodations in the past 12 months because they felt unsafe, rising to 70% in the U.S. Remote workers report sharper gaps in equal opportunity, travel willingness, and cost pressure.

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Impact and considerations

The survey shows travel equity, safety, and remote work are becoming key issues for corporate travel policy and talent management, directly affecting program design and retention.

Key points

  • 62% of global business travelers feel they haven't had equal opportunity to travel versus coworkers, rising to 72% in the U.S., mainly due to age, accent, and gender.
  • 94% are willing to travel in the next 12 months and 92% say their career depends on successful business travel, mainly for maintaining (42%) and starting (41%) client relationships.
  • Health and safety (44%) is seen as the biggest threat to business travel, ahead of international or local conflicts (34%), inflation (34%), and budget cuts (31%).
  • 53% globally changed accommodations in the past 12 months because they felt unsafe, rising to 70% in the U.S.; 28% globally changed more than once.
  • 77% of remote workers feel travel opportunity is unequal, versus 61% of hybrid and 52% of in-office workers, and 50% say they travel more than they'd like.
  • 90% of LGBTQ+ business travelers have hidden their sexual identity on a trip, 82% changed accommodations due to feeling unsafe, and 94% experienced unfair treatment.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
8 Jun 2023, 20:34
Page published
14 Aug 2026, 08:23
Last updated
8 Jun 2023, 20:34
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