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OTA & TMC

Business travel updates about OTA & TMC.

36 selected updates

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Nov 5Thu
  1. Navan Press Releases62

    Navan and Skift Release Eighth Annual Business Travel and Expense Report

    Navan and Skift released the eighth annual business travel and expense report; 58% of travelers expect to travel more in 2027, and 87% of travelers and 89% of travel and finance managers consider business travel essential or necessary.

    Why recommended:The report uses data from the same group of respondents to compare the perception gaps between travelers and managers on disruptions, reimbursement, and off-platform booking, which can help travel procurement teams calibrate priorities.

  2. Web in Travel78

    Etraveli CEO Mathias Hedlund: The battle for flight bookings is won in the back end

    Speaking at WiT Singapore 2026, Etraveli Group CEO Mathias Hedlund said AI or large models have not yet solved the complete challenge of the flight back end, from procurement, pricing and fulfillment to service, and that this is precisely the business the company has bet on for twenty years.

    Why recommended:The Etraveli CEO pulls the focus of competition from the AI front end back to the flight back end, and gives specific operating terms for the B2B platform's modularization and anti-fraud capabilities.

  3. Expedia Group Newsroom62

    Expedia Group Announces Q3 2026 Results: Gross Bookings $34 Billion, B2B Up 19%

    Expedia Group reported results for the third quarter ended September 30, 2026, with gross bookings of $34.008 billion, up 11% year over year, and revenue of $4.938 billion, up 12% year over year.

    Why recommended:The earnings disclosure shows B2B gross bookings grew 19% and revenue grew 23%, which can be used to observe the growth rate and structural changes of corporate travel distribution channels.

Nov 4Wed
  1. GBTA News & Press78

    GBTA forecasts 2026 European business travel spending to reach €404 billion, with about 600 million trips

    GBTA forecasts that 2026 European business travel spending will reach €404 billion ($453.9 billion), up 7.0% year on year, with about 600 million business travel trips originating in Europe, growing only 0.7%. Global business travel spending is expected to grow 7.2% to €1.52 trillion, with trips growing 1.3%, and Europe accounting for 27% of global business travel spending. Germany ranks first in Europe with €79.9 billion, followed by the United Kingdom, France, Italy and Spain; together the five countries account for about 62% of Europe's 2026 business travel spending.

    Why recommended:GBTA forecasts that European business travel spending will grow far faster than trip volume, which readers can use to understand the divergence between corporate travel budgets and travel frequency.

Nov 3Tue
  1. GBTA News & Press68

    GBTA and Cvent Survey: 62% of Travel Managers Say Their Teams Are Understaffed

    A joint survey by GBTA and Cvent shows that 62% of travel managers believe their teams are understaffed, with that proportion rising to 68% among programs with annual travel spend of more than $30 million. Travel programs have an average of 4.9 full-time employees devoting at least 75% of their time, with a median of only 3 people; 36% of travel programs sit within procurement departments and 23% within finance. The survey also shows that 39% of travel buyers believe travel and meetings functions are more integrated than before, and 28% of respondents say travel teams themselves are driving AI transformation.

    Why recommended:The survey provides benchmark data on travel team staffing, functional reporting lines, and travel-meetings integration that can be used to compare against one's own team structure.

Nov 2Mon
  1. GBTA News & Press62

    GBTA Foundation: Corporate travel sustainability maturity rises to 1.5 in 2026, with Asia-Pacific showing the largest increase

    The GBTA Foundation's 2026 Sustainable Acceleration Challenge, based on data from 204 companies in 28 countries, found that the average corporate travel sustainability maturity score rose from 1.4 in 2025 to 1.5, marking a third consecutive year of slight improvement.

    Why recommended:Three-year benchmark data from 204 companies show that sustainable procurement and decarbonization investment are advancing, while emissions tracking and booking tool adoption have stalled, which can be used to identify weak points in travel sustainability programs.

Oct 30Fri
  1. Hospitality Technology81

    FTC plans enforcement against Booking Holdings and Priceline over misleading search ads, with potential fines exceeding $500 million

    The U.S. Federal Trade Commission (FTC) is preparing to take enforcement action against Booking Holdings and its subsidiary Priceline over misleading search ads that direct travelers from hotel official websites to lookalike third-party domains such as Guest Reservations, with reported potential fines exceeding $500 million.

    Why recommended:The original text uses data on approximately 1.1 million third-party brand-term ads and 38% complaints to explain that fines cannot immediately restore hotel direct bookings.

  2. Web in Travel80

    AI agents compete for travel booking entry points, OTA and suppliers face the choice of feeding or fighting

    Meta launched its personal AI agent Muse in the United States on September 8, and Zuckerberg listed travel as one of its main use cases; within about two weeks, the market value of travel aggregation platforms evaporated by about $54 billion, and Booking and Expedia each fell more than 7% over two trading days.

    Why recommended:The article sorts out the positioning choices and changes in bargaining power of OTAs, suppliers and distribution channels after AI agents become a new entry point for travel booking.

Oct 29Thu
  1. Expedia Group Newsroom68

    Expedia Group releases 2026 fall product update, launching more than 30 AI features

    Expedia Group released its 2026 fall product update, rolling out more than 30 new features and enhancements across Expedia, Hotels.com and Vrbo, covering trip planning, booking, payment and customer service.

    Why recommended:Expedia Group released more than 30 features at once, covering search, price comparison, payment and customer service, which can be used to observe how OTAs embed AI across the entire trip.

Oct 27Tue
  1. Travelport Press Releases65

    Travelport and Cognizant deepen strategic partnership to advance AI-native travel retail platform

    Travelport and Cognizant announced a deepened strategic partnership aimed at making Travelport a truly AI-native platform in global travel retail, with the two parties to embed AI across platform, products and operations.

    Why recommended:The two companies are embedding AI into the core of the Travelport platform rather than layering it on top, which readers can use to judge changes in the distribution platform's technology roadmap and engineering delivery pace.

  2. PhocusWire All News78

    SITA acquires CAE's Flightscape for $500 million

    SITA has agreed to acquire CAE's aviation operations software business Flightscape for an enterprise value of $500 million. Flightscape's software is used by more than 90 airlines for flight planning, crew management, operations control, ground activities and in-flight services. SITA plans to integrate it with its own technology in phases after the transaction closes, to help airlines coordinate operations, anticipate disruptions and improve recovery.

    Why recommended:This acquisition folds airline operations software into an aviation IT services provider, which readers can use to observe the direction of integration between airline operations data and the travel fulfillment chain.

Oct 22Thu
  1. IATA Pressroom60

    IATA partners with OneVasco to integrate visa services into Timatic

    IATA and OneVasco announced that OneVasco's visa concierge service will be integrated into IATA's Timatic Solutions, allowing travelers to apply for visas directly after checking entry requirements on Timatic.

    Why recommended:The source discloses the specific manner in which the visa service is integrated into Timatic, allowing readers to judge changes in the visa step's connection within business travel booking.

  2. Amadeus Newsroom65

    Wizz Air content to be available on Amadeus Travel Platform via Amadeus Ticketless Access

    Amadeus and Wizz Air announced an agreement under which Wizz Air content will be made available for the first time to Amadeus travel sellers in selected markets through the Amadeus Ticketless Access (ATLA) solution. Channels including travel management companies, travel agencies, OTAs and tour operators will be able to search and book Wizz Air flights and ancillary services within existing Amadeus workflows, and corporate travel buyers and business travelers will also be able to access its fares through existing tools.

    Why recommended:Low-cost carrier content is being connected to the Amadeus platform for the first time, allowing travel sellers to search and book its flights and ancillary services within existing workflows.

  3. PhocusWire All News78

    European Commission investigates Booking.com's handling of scams and fraud

    The European Commission has opened an investigation into how Booking.com handles scams and fraud, to determine whether it breached the Digital Services Act by failing to diligently assess or effectively mitigate the risks of fake listings and phishing scams. The investigation will focus on non-existent listings, impersonation fraud, non-compliant accommodation products, as well as phishing risks in the sharing of booking and guest data with accommodation providers and in the platform's messaging service, and will also review advertising transparency obligations; large online platforms that violate the DSA can be fined up to 6% of global annual turnover.

    Why recommended:The European Commission has opened a formal investigation under the DSA into Booking.com's handling of fraudulent listings and phishing risks, from which readers can understand the platform's compliance obligations and the potential penalty framework.

Oct 21Wed
  1. European Commission Press Corner70

    European Commission opens formal investigation into Booking.com under the DSA

    The European Commission has opened formal proceedings against Booking.com to assess whether it has breached the Digital Services Act, focusing on, among other things, failure to adequately assess and mitigate the risks of fake listings and phishing scams, and failure to clearly label paid ranking-boosted listings as advertising. The investigation also concerns the way booking and guest data are shared with accommodation providers and the design of the in-platform messaging service; violations would involve Articles 34, 35 and 26(1) of the DSA. The Commission said that opening proceedings does not prejudge the final outcome and that it will prioritize an in-depth investigation.

    Why recommended:The European Commission has opened formal DSA proceedings against Booking.com, involving three compliance issues: fake listings, phishing scams and the labeling of paid-ranking advertising.

  2. European Commission Press Corner65

    European Commission opens formal DSA investigation into Booking.com

    The European Commission has opened formal proceedings against Booking.com to assess whether it breached the Digital Services Act by failing to diligently assess or effectively mitigate the risks of fraudulent listings and phishing scams. The Commission also noted that the platform does not clearly label listings whose search ranking is paid for as advertisements, which may breach the DSA's transparency requirements. Executive Vice-President for Tech Sovereignty, Security and Democracy Henna Virkkunen said that Europeans should be able to book holidays without being scammed, and that Europe's leading booking platforms must take their DSA responsibilities seriously.

    Why recommended:The European Commission has opened formal proceedings against Booking.com under the DSA, on which corporate travel procurement can base attention to compliance changes in platform listing vetting and advertising labeling.

Oct 20Tue
  1. BCD Travel News Hub70

    BCD Travel partners with Amadeus and Sabre to advance real-time streaming distribution of travel data

    BCD Travel announced partnerships with Amadeus and Sabre to begin shifting from traditional queue-based data collection to cloud-based data streaming, delivering instant booking, ticketing and NDC updates directly into the servicing environment.

    Why recommended:BCD, in partnership with Amadeus and Sabre, is moving travel data from queue polling to real-time streaming push, which readers can use to judge the evolution direction of TMC data infrastructure.

  2. Expedia Group Newsroom65

    Expedia Group launches AUTONOMOUS ONBOARDING, hotels can go live within 24 hours

    Expedia Group launches AUTONOMOUS ONBOARDING; hotels can select Expedia Group as a distribution channel within their existing connectivity software and accept the agreement, with no separate onboarding process or duplicate data entry required, and can go live in under 24 hours.

    Why recommended:The original text explains that hotels can connect directly to Expedia Group's distribution channel via existing connectivity software, allowing readers to judge changes in the accommodation supply onboarding process.

  3. Amadeus Newsroom60

    Amadeus: BTS and BIGBANG Asia tours drive Nagoya flight bookings up 100%, Singapore hotel occupancy up 68%

    Amadeus Travel Intelligence analysis shows that during the 2026 Asia tours of BTS and BIGBANG, flight bookings to Nagoya increased 100% year on year, Singapore rose 62%, and Bangkok rose 41%.

    Why recommended:Amadeus uses flight booking and hotel occupancy data from concert windows to quantify the short-term boost that large-scale performances bring to travel demand for Asian destinations.

Oct 15Thu
  1. Navan Press Releases68

    Navan Launches New Features Including Slack Travel and Expense Agent at Navigate Europe 2026

    At its Navigate Europe 2026 customer conference, Navan launched several new features, including agentic travel and expense management within the Slack collaboration software, allowing users to search, book, and manage business travel in chat, and administrators to obtain travel and expense program insights conversationally.

    Why recommended:Navan has integrated travel booking and expense management into Slack and added five card issuance currencies; readers can use this to assess the path of integrating travel tools with everyday office software.