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  1. SAP Concur Blog

    How the SAP Concur Customer Community Keeps You in the Know

    A SAP Concur blog post describes the learning resources available through its customer community to help travel, expense, and invoice (TE&I) managers keep up with industry changes. The community surveys customers to understand needs and challenges, and offers a digital community, user groups, Leadership Council content, and the Fusion conference. These resources cover technology improvements, regulatory updates, and global events, aiming to help customers trim costs, improve compliance, and create efficiencies.

  2. SAP Concur Blog

    SAP Concur Explains the Value and Implementation of Expense Management Automation

    SAP Concur published an article explaining the value of expense management automation. It states manual expense management takes a toll on productivity, employee happiness, and the bottom line, while automation can streamline operations, cut costs, and reduce time-wasting tasks. The article analyzes benefits for finance, IT, employees, and CEOs, and lists capabilities automated software should have, such as e-receipts, auto-populating expense reports, ERP integration, card reconciliation, secure data tracking, and mobile app management.

  3. SAP Concur Blog

    SAP Concur: Digital Travel Management for Cost Control and Duty of Care

    SAP Concur Senior Vice President Nick Evered told BBC News how digital solutions help companies cut costs and protect travelers. The article notes business trips are expected to grow 3% this year, making it more important than ever for businesses to streamline T&E management. A fully automated digital T&E solution unites data in one place, delivering cost savings through reduced management time, detection of expense-report errors and visibility into employee spend, while knowing where travelers are at all times helps fulfill duty-of-care obligations.

  4. SAP Concur Blog

    U.S. Bank Instant Card Now Integrated with Concur Expense

    SAP Concur published an article announcing that U.S. Bank Instant Card transactions are now seamlessly integrated into Concur Expense, simplifying expense tracking, reporting, and reconciliation. Instant Card users can easily capture expenses with e-receipts, populate expense reports, and submit for approval from anywhere using their mobile device. Instant Card is a virtual corporate card that can be pushed to the Apple Pay or Google Pay wallets of employees, contractors, or consultants in seconds, and allows companies to set credit limits and expiration dates.

  5. SAP Concur Blog

    What is Invoice Automation? Business Value and Best Practices for AP Automation

    An SAP Concur blog post explains how invoice automation digitizes the vendor invoicing process to create faster, leaner, more cost-effective AP workflows. Data cited includes: 62% of organizations report financial losses from fraud in the last three years; invoice processing time decreased by 82% to 3.1 days per invoice; cost to process each invoice decreased by 80% to $2.78; invoice exceptions decreased by 59% to 9%. Only 51% of organizations say they can immediately recognize AP fraud, and 36% still report using no technologies to detect or prevent finance fraud. The article also lists capabilities to consider when evaluating automated AP solutions, including OCR capture, AI planning, das…

  6. SAP Concur Blog

    The top five ways in which employees are decentralizing spend

    SAP Concur published a blog post discussing the trends and challenges of employee initiated spend. The article notes that employees are spending more across more categories and using more payment methods, expecting a consumer-like experience. Decentralized spending makes it difficult for finance and procurement teams to manage centrally. Key challenges include: the largest unmanaged spend category, more payment methods, traditional booking channels being insufficient, suppliers rewarding employees directly, and finance departments unable to keep up. The article recommends automating spend processes and connecting all spend data for complete control.

  7. SAP Concur Blog

    Slashing Budgets or Biggest Bang for Your Buck? Zero-Based Budgeting Demystified by Accenture: An S…

    SAP Concur published a podcast transcript featuring Accenture experts demystifying zero-based budgeting (ZBB). ZBB is not merely cost cutting but a management technique that reallocates resources to better align with business strategy by budgeting from zero. The discussion covers ZBB benefits, the concept of dual cost ownership, the role of technology, and change management. Experts note that ZBB improves resource allocation, enhances flexibility, and requires top-down sponsorship and continuous monitoring for sustainable savings.

  9. SAP Concur Blog

    The Need for Speed in County Financial Operations

    SAP Concur blog highlights that county finance departments face declining funding and rising service demand. Brookings Institute projects state and local income tax revenues to decline by 4.7% to 7.7% from 2020 to 2022, a loss of $22 billion to $40 billion. The article recommends cloud-based invoice management, automated expense reimbursement, and integrated card feeds to improve efficiency, potentially reducing invoice processing time by 75%, paying vendors 13% faster, and increasing AP staff efficiency by 45%.

  10. SAP Concur Blog

    SAP Concur Shares Tips to Prepare for Small Business Saturday

    SAP Concur published an article offering tips for small businesses to prepare for Small Business Saturday. In 2016, an estimated 112 million consumers reported shopping at small businesses on Small Business Saturday. Tips include preparing early, offering a special deal, automating back-end processes, paying vendors on time, and partnering with other small businesses. The article also promotes products like Concur Expense and Concur Invoice.

  11. SAP Concur Blog

    How Payment Automation Saved a Global Insurance Company Time and Money

    A SAP Concur blog post contributed by TransferMate Global Payments presents its PaymentsHub app. Chicago-based property and casualty insurer HDI Global had its accounts payable team manually entering wire transfer and ACH requests, with little payment transparency and frequent delays. After adopting PaymentsHub integrated with SAP Invoice, HDI improved payment processing time by one week within a month and saved money through lower processing costs. The post says a company making 200 international payments per month could save an average of seven minutes of administration per transaction, or 40 admin days per year, and at $60 per transaction in global bank wire fees, annual savings could re…

  12. SAP Concur Blog

    SAP Concur Outlines Intelligent Spend Management Framework

    SAP Concur published an article explaining how intelligent spend management helps organizations achieve business outcomes. The article groups employee-spend business outcomes into three pillars: controls and compliance, spend visibility and management, and employee satisfaction and workforce engagement. It recommends capturing every source and category of spend in a unified view and adopting best practices such as using mobile devices for receipt scanning, leveraging OCR and machine learning to automate invoice data capture, and integrating travel reservations with expense reporting systems.

  13. SAP Concur Blog

    Has the Tax Cuts and Jobs Act Taken the Fun Out of Your Company's Meals and Entertainment?

    A SAP Concur blog post discusses the impact of the Tax Cuts and Jobs Act (TCJA) on business meal and entertainment expense deductions. It notes that meals and entertainment is one of the top 10 expense categories, contributing up to 22% of a company's total travel budget. Entertainment expenses are deductible only if they pass the Directly Related or Associated test, and expenses at certain venues (such as nightclubs, theaters, sporting events) are not deductible. The post also mentions that up to $2,000 per year of cruise ship convention expenses can be deducted, subject to five detailed requirements.

  14. SAP Concur Blog

    SAP Concur Explains Machine Learning in Travel, Expense, and Invoice Solutions

    SAP Concur published an article explaining machine learning (ML) applications in travel, expense, and invoice solutions. It describes Concur Invoice using SAP Leonardo to extract and classify data from invoice images; Concur Expense integrating with Office 365 to create expense entries from emailed receipts; ExpenseIt using ML to turn receipt photos into completed expense reports; Concur Detect by AppZen auditing 100% of expense reports; and ML use in TripIt and Concur Locate.

  15. SAP Concur Blog

    New U.S. Meal and Entertainment Tax Rules: What Businesses Need to Know

    The U.S. Tax Cuts and Jobs Act brought significant changes to business meal and entertainment deduction rules. Under the new rules, client entertainment activities (such as concerts, sporting events, golf) are no longer eligible for the 50% tax deduction, while business meals remain eligible for a 50% deduction. The article cites Treas. Reg. Section 1.274-2(b)(1) for the definition of entertainment and recommends that businesses keep clear meal records and use automated expense solutions to help collect and organize documentation.

  16. SAP Concur Blog

    SAP Concur Survey: Fraud Risk Rising in Government and Higher Ed Finances

    A survey by SAP Concur and Kelton Global of 313 financial decision makers in state, city, and local government and higher education found that 59% believe their financial tools and systems are error-prone, and 68% report making decisions without full visibility into necessary information. Two-thirds admit fraud, waste, and abuse are current challenges, more than one in four say their vulnerability to fraud risk increased in the past year, and about one-third report an increase in inaccurate expense reports and invoices. About one-quarter unintentionally reported incorrect budget data due to inaccuracies.

  17. SAP Concur Blog

    SAP Concur Article Explores How Finance Managers Can Manage Business Risks Beyond T&E

    SAP Concur published an article exploring how finance managers can help businesses identify and manage business risks beyond T&E compliance, including human error, machinery and technology lifecycles, business policies and best practices, strategic direction, and reputational risk. The article notes technology can help spot errors like duplicate invoices, and automating processes frees finance staff to analyze data and support strategic direction more effectively.

  18. SAP Concur Blog

    CDC and SAP Concur Customers Share Perspectives on Returning to Work and Travel

    A SAP Concur blog post summarizes a July 16 webinar with the CDC and customers. Matthew Dahm, PhD, MPH, Research Industrial Hygienist at the CDC, outlined three basic pandemic safety tenets: wear a cloth face mask in public, maintain social distancing of at least 6 feet, and have guidelines for when 6 feet cannot be maintained. Among finance, travel, HR, risk, and security professionals from Fortune 500 companies, 39% have already updated their plans, 27% are in the process, and 18% are planning to do so; only 6% are not updating policies. 50% of companies are evaluating employee spend before it happens with a pre-spend process, more than 90% are considering a pre-trip approval process, and…

  19. SAP Concur Blog

    Oxford Economics Survey: CFOs Embrace Cloud Technology

    A SAP Concur blog post describes a global survey of 1,500 finance executives by Oxford Economics and SAP examining what separates leading finance leaders from followers, compiled into the report Effective Spending Management Boosts Performance. The report lists six traits of top finance leaders, including strong influence beyond finance, driving strategic growth, improving efficiency with automation, effectiveness at core finance processes, collaboration with business units and handling regulatory change. The post says 95% of CFOs consider cloud-based applications critically or very important to financial performance.

  20. SAP Concur Blog

    New SAP Concur and American Express Integrations Benefit Small Businesses

    SAP Concur and American Express have introduced two new integrations designed to automate invoice and expense processes, providing small businesses with a more efficient end-to-end spend management experience. The first integration combines Amex's B2B payment capabilities with Concur Invoice to automate supplier payments; the second connects Amex business cards with Concur Expense to automatically import transactions into expense reports.

  21. SAP Concur Blog

    Get Your Hybrid Workplace Working for Your Business and Your People

    A SAP Concur blog post discusses how finance and IT leaders can support business transformation in a hybrid work model. It recommends digitalizing first, especially spend management, by using cloud-based spend management technology to digitize receipts, invoices, reports, and approvals, saving time and consolidating spend data. Advanced analytics can help spot trends, identify waste, and negotiate better vendor contracts. The article also emphasizes adjusting office policies, investing in training and equipment, and considering consolidating office space for cost savings. System integration is crucial to ensure finance teams don't manually consolidate data.

  22. SAP Concur Blog

    Concur Is Now SAP Concur

    A SAP Concur blog post announced that as of the beginning of 2018, Concur is now SAP Concur, unifying its brand with SAP. Concur had a successful three years as part of the SAP family. As SAP Concur, the company will continue to simplify expense, travel, and invoice management for greater visibility and control. It promises deeper R&D investment, a broader network of app providers, partners, and communities, and the ability to manage all spend in the cloud for businesses of all sizes.

  23. SAP Concur Blog

    Simplify Your Vendor Invoice Process with Our Free Invoice Policy Template

    The SAP Concur blog states that accounts payable plays a critical role in managing spending and preparing for change, and a strong vendor invoice policy is key to building agility. It offers seven tips for policy design, including cross-departmental collaboration, standardizing invoice submission and payment methods, reviewing drafts, emphasizing benefits, ensuring accessibility, taking questions, and seeking process improvements. The policy should cover purpose, compliance expectations, delegation of authority and approval chains, periodic review, and operational subject areas.

  24. SAP Concur Blog

    SAP Concur: Automated Mileage Reporting Can Save Time and Cost

    A SAP Concur blog post states that manual mileage reporting is inefficient and error-prone, and that enabling mobile automated mileage capture can significantly reduce the time employees spend submitting and approving mileage. For most SAP Concur customers, mileage accounts for 2% to 12% of overall expensed spend. SAP Concur experts estimate at least one minute can be saved per mileage transaction; using a $37.50 hourly rate and 33,000 entries, that equals about $20,625 in savings. Recommended practices include enabling GPS auto-capture, configuring the auto-deduct commute option, promoting rideshare where appropriate, and using data to monitor mileage trends.

  25. SAP Concur Blog

    New Tax Law: Business Entertainment Expenses No Longer Deductible in 2018

    Under the Tax Cuts and Jobs Act, starting in 2018, business entertainment expenses are no longer deductible, whereas previously 50% were deductible. However, meals provided by an in-house cafeteria or on the employer's premises remain 50% deductible. Businesses that heavily use the entertainment deduction must assess the impact on their bottom line. SAP Concur suggests automating expense reporting and tracking to manage the transition.

  26. SAP Concur Blog

    How to Give Your Finance Team the Financial Visibility It Needs

    The article presents eight best practices for improving expense management processes to help finance teams avoid surprises such as unaccounted expenses, missing receipts, and fines. Recommendations include: CFOs should take charge of expense report errors and view them as opportunities to improve processes and training; tighten expense management to reduce fraud risk; and leverage automation and mobile technology to enhance expense visibility and real-time data access.

  27. SAP Concur Blog

    SAP Concur Highlights the Importance of Expense Audits to Prevent Fraudulent Claims

    A SAP Concur blog post uses a fictional story to highlight the impact of expense fraud on businesses and introduces its Concur Audit service. Citing data from the Association of Certified Fraud Examiners, the article notes that a typical organization loses up to 5% of its annual revenue to occupational fraud. It lists outlandish items employees have tried to expense (like wedding costs, spa trips, teeth whitening) and notes that even small violations (like mixing personal purchases into a meal) can add up. Concur Audit offers an unbiased audit service to check up to 100% of claims and receipts.

  28. SAP Concur Blog

    SAP Concur: Non-Profit Transformation—Higher Impact, Better Expense Control

    SAP Concur's blog notes that non-profits can improve efficiency through cloud-based automated expense management. Prison Fellowship achieved a hard-cost ROI of 3:1 and soft-cost ROI of 4-5:1 using Concur Expense with Policy Audit. Simons Foundation gained near real-time spending visibility with Concur Expense and Concur Invoice. The article also notes that over 20% of organizational expenses are non-compliant.

  29. SAP Concur Blog

    The Hidden Costs of Manual Expense Reporting and the Value of Automation

    SAP Concur published an article examining the impact of manual expense reporting on businesses. Manual processes affect not only finance teams but also employees and approving managers, accumulating time costs far exceeding the amounts on the statement. Automation reduces time spent on expense report creation, review, and approval while improving accuracy. Mobile apps allow employees to create and update expense reports while traveling, reducing lost receipts and errors. Concur Expense enables employees to photograph receipts with their phones, with finance teams and approving managers able to access data in real time and approve on the go.

  30. SAP Concur Blog

    It's That Time to Assess Your T&E Program (Yes, Your Program)

    A SAP Concur blog post recommends that companies review their travel and expense (T&E) program in Q4. It notes that employee spending continues to increase across more categories, more payment methods are used, and spend data is often tracked disparately. T&E expenses account for about 10% of a company's entire budget. The post offers a cheat sheet covering audits, fraud, compliance, and tweaks, and suggests that driving changes mid-year is often more challenging, so assessment should be done before the new year.

  31. SAP Concur Blog

    Healthcare Here, There, Everywhere: Staff Auto Mileage Adds Up

    A SAP Concur blog post notes that as the U.S. elderly population grows, demand for mobile healthcare rises, increasing driving mileage for healthcare staff. Manually tracking mileage is complex and expensive, and self-reported mileage can lead to fraud and compliance risks. SAP Concur's Concur Drive solution automates distance capture, improving accuracy and reducing spending.

  32. SAP Concur Blog

    Six Ways to Ensure Your Invoice Process Works for You

    A SAP Concur blog post offers six ways to optimize invoice processes during disruption. Citing a GBTA survey where 96% of businesses described COVID-19's impact as significant, it recommends accelerating invoice capture, approvals, and processes. Methods include: doing things digitally, eradicating duplication and fraud, on-the-go approval, automating policy adherence, keeping communication with suppliers, and spotting trends to adapt. The article also describes how Concur Invoice provides visibility, speeds up payments, and integrates travel and expense data.

  33. SAP Concur Blog

    SAP Concur Integration Guide: Four Ways to Connect Travel and Expense Systems

    The article says disconnected systems cause fragmented data, weak spend visibility and workflow inefficiencies, and SAP Concur integration can connect travel, expense and invoice processes with the existing tech stack. Concur offers four approaches: on-demand integration, SFTP integration, pre-built connectors and managed integration services, with over 330 prebuilt connectors and a network of more than 1,200 solution and service partners.

  34. SAP Concur Blog

    Survey: Finance Teams Vital to Growth but Held Back by Day-to-Day Tasks

    A SAP Concur-commissioned survey of 500 finance leaders found 91% say the finance team plays a vital role in achieving growth objectives; 79% say financial insights are important for driving growth strategy; and 96% say the role will become even more important. However, 60% of the finance team's time is taken up by day-to-day tasks, and one in five respondents want more visibility into finance data. 98% say automation would benefit their organization, and 93% agree that connecting expense, travel, and invoice processes is important to achieving growth objectives.

  35. SAP Concur Blog

    SAP Concur: Machine Learning in Travel and Expense

    A SAP Concur blog post discusses AI and machine learning in travel and expense. It cites Frank Chen, Sundar Pichai, and Forrester analyst J.P. Gownder, suggesting AI and machine learning could be the next big wave in computing. SAP's portfolio of intelligent applications is called Leonardo Machine Learning. Concur already uses machine learning and related data science algorithms to simplify travel and expense, such as using OCR and machine learning to extract total amount, date, currency, and expense type from receipt images and create expense entries. Concur Expense for Outlook (beta) can pre-populate expense entries from electronic receipts received via email. Other applications include h…

  36. SAP Concur Blog

    SAP Concur: How to Find Wins for Both Finance and Employees

    SAP Concur's blog argues that expense processes need not trade off finance efficiency against employee experience. Mobile receipt photo submission, automated policy prompts, mobile approvals, and a unified interface can speed reimbursement, improve compliance, and reduce finance workload. Research suggests automation can reduce the review-to-reimbursement period by up to 80%.

  37. SAP Concur Blog

    New Finance Leader 90-Day Action Plan

    A SAP Concur blog post provides a 90-day action plan for new finance leaders, divided into three months: month one focuses on information gathering and learning, month two on evaluating learnings and identifying improvement opportunities, and month three on collaborating and creating a plan. The article emphasizes building relationships, understanding systems and data, and using technology to optimize expense and accounts payable processes.

  38. SAP Concur Blog

    Employee Needs Have Changed. Has Your Travel and Expense Program?

    SAP Concur notes that the pandemic shifted employee travel and spending behavior, such as moving from hotels to apartments or vacation rentals and extending business trips with personal vacation. These changes create significant gaps between organizations' travel and expense (T&E) programs and employees' real-life needs. The article recommends gathering and measuring employee sentiment data, combining it with operational data, assessing how policies affect sentiment, and using the data to improve T&E programs, which can enhance compliance, cost efficiency, and duty of care.

  39. SAP Concur Blog

    SAP Concur: Making Business Travel Sustainable and Profitable

    SAP Concur published a blog post introducing SAP's Climate 21 program, which aims to help enterprise customers understand and minimize the greenhouse gas (GHG) footprint of their operations. The article notes that business travel can account for more than half of a non-manufacturing organization's carbon footprint and provides a method for calculating travel emissions by multiplying EPA emission factors by distance traveled. It also cites the Paris Agreement goal for European countries to reduce emissions by 55% by 2030 and a survey finding that 94% of Generation Z consider a company's social purpose when deciding where to work.

  40. SAP Concur Blog

    SAP Concur and Oversight Release 2021 Spend Insights Report

    SAP Concur and Oversight released the "2021 Spend Insights Report" analyzing 2021 spending to inform 2022. The report shows significant rises in expense violations and exceptions: duplicate mileage submissions rose 2,127% from Q3 to Q4, missing receipt affidavits rose 306% over the year, excessive personal expenses rose nearly 22%, and excessive missing receipts rose almost 60%.