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#人工智能

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Nov 19Tue
  1. SAP Concur Blog

    SAP Concur Executives Predict 2025 Travel & Expense Trends

    SAP Concur published a blog on November 19, 2024, with executives predicting 2025 travel and expense trends. Predictions include: slowing inflation will increase travel opportunities; early caution will bolster greater trust in generative AI; finance leaders will collaborate across the C-suite to implement emerging technology; TMC consolidation will continue, while airlines and travelers reap the benefits of NDC. The article cites the 2024 SAP Concur Global Business Travel Survey, which found 95% of business travelers would consider using AI-powered automation to support their tasks.

  2. SAP Concur Blog

    SAP Concur Showcases User Cases of AI-Driven Spend Management Solutions

    SAP Concur published a blog on November 19, 2024, using three personas—Amanda, Jessica, and Michael—to showcase how its AI-driven spend management solutions improve efficiency. Amanda, an accounting analyst, saves two and a half days per week; Jessica, an AP manager, reduced month-end close from 15 days to 3 days; Michael, a sales rep, submits expense reports in minutes instead of days. The article also mentions businesses using SAP Concur solutions see a 26% reduction in budget overspending and a 47% reduction in missing receipts.

Nov 12Tue
  1. SAP Concur Blog

    SAP Concur and FT Series: Accelerate Decision-Making with Financial Storytelling

    The third article in the SAP Concur and Financial Times series explores how data-backed financial storytelling can help CFOs fulfill their responsibilities. Citing the SAP Concur CFO Insights report, it notes significant shifts in CFO priorities within a year: 33% of CFOs surveyed in 2023 said their organization was investing in cutting-edge technologies like AI, rising to 63% in 2024; while monitoring market conditions dropped from 57% to 20% as a priority. 57% of CFOs said their company is investing heavily for growth. The article suggests using visuals, AI tools, and tailoring messages to audiences to improve financial communication.

  2. SAP Concur Blog

    SAP Concur and FT Series: The Right Tools to Fast-Track Growth

    The first article in the SAP Concur and Financial Times series explores how innovation trends in enterprise software design and user experience can accelerate company growth. It notes that AI is creating opportunities to personalize work, psychology and behavioral science are making software more intuitive, and a human-centric approach leads to better design. Jen Moyse, VP of Product and Head of UX at SAP Concur, says great user experience helps users get through tasks easily, accurately, and quickly. The article also discusses AI adapting processes, behavioral science shaping interactions, and fostering productivity through research.

Oct 28Mon
  1. SAP Concur Blog

    SAP Concur Podcast: How AI is Shaping the Future of Financial Professionals

    The SAP Concur Conversations podcast explores how AI is transforming financial functions and elevating the work of financial professionals. Guest Nathanael L'Heureux (Chief Solutions Ambassador at Oversight) notes that AI and machine learning can automate mundane tasks, enhance fraud detection, and work in tandem with human expertise. The podcast discusses how financial professionals can become 'AI champions' in their organizations and what skills will be crucial. The conversation emphasizes that AI is a tool requiring human guidance and suggests finance professionals learn AI tools, choose appropriate technologies, and become thought leaders.

  2. SAP Concur Blog

    SAP Concur Podcast: Transforming Financial Functions and Elevating Professionals with AI

    SAP Concur published an article on how AI is transforming financial functions and elevating professionals, based on a podcast conversation with Nathanael L'Heureux, Chief Client Officer at Oversight. The article notes that the finance industry faces challenges of less talent entering, older generations retiring, and more demands on those who stay, with up to 80% of finance work estimated to be manual. AI can automate this work but requires human guidance. The article suggests using existing tool frameworks to evaluate AI technologies and becoming an AI thought leader.

Sep 25Wed
  1. SAP Concur Blog

    SAP Concur: The Development of Verify, a Thoughtful Automation Tool

    SAP Concur published an article on the development of Verify, its AI-powered expense audit tool. It cites ACFE data that organizations lose an estimated 5% of revenue to fraud annually, and a 2022 survey showing 89% of business travelers submitted at least one expense they weren't sure complied with company travel policy. SAP Concur introduced Policy Audit and Receipt Audit over a decade ago, which evolved into Intelligent Audit and then Verify. Verify can audit 100% of expense reports based on configurable rules, with a 24/7 team of auditors confirming when AI is unsure. The article also notes nearly one-third (32%) of occupational frauds are associated with a lack of internal controls.

Aug 19Mon
  1. SAP Concur Blog

    SAP Concur: Five Principles for Choosing Spend Management Tech

    SAP Concur published a blog outlining five principles for choosing a spend management solution, urging companies to deploy AI-driven tools within six to twelve months to cut costs and lift employee productivity. It cites customer examples from Unisys, New York University, Prison Fellowship and AtriCure, emphasizing spend visibility from integrating travel and expense data. SAP Concur says its solutions serve more than 51,000 businesses and integrate with over 200 ERP, CRM, HR and accounting systems.

Jul 26Fri
  1. SAP Concur Blog

    SAP Concur Reflects on 30 Years of Innovation and Future Vision

    SAP Concur published an article reflecting on its 30-year history, claiming it was first to establish expense reporting as a service, first to create an integrated travel and expense platform, and first to build AI and machine learning into T&E solutions. It describes redefining the expense experience, business travel, and intelligent data through timely notifications, policy tips, smart receipt handling, real-time credit card authorizations, preference-based booking, sustainability metrics, and generative AI and predictive auditing.

Jul 17Wed
  1. SAP Concur Blog

    SAP Concur: How IT Can Drive Spend Management Success

    A SAP Concur blog post for CTOs/CIOs offers six recommendations for evaluating spend management solutions: get senior leadership buy-in early, understand needs at all levels, start with must-have features and look long-term, champion great user experiences, look for a long-term technology partner, and test the software yourself. The post mentions SAP Concur has more than 85 million users and has used AI and machine learning in its spend management solutions for nearly a decade.

  2. SAP Concur Blog

    Five must-have spend management features for business transformation

    A SAP Concur blog post outlines five features that business transformation leaders consider must-haves for a future-forward spend management solution: a mobile app for employees on the go, a smart dashboard for real-time spend visibility, versatile data integration and compatibility, scalable architecture, and customer support with a knowledge base. It says best-in-class mobile apps use AI and machine learning to extract receipt details from photos, import and categorize corporate card transactions, and flag non-compliant expenses, and stresses seamless integration with CRM, ERP, and accounting systems.

Jul 11Thu
  1. SAP Concur Blog

    GROW with SAP premium subscription to include SAP Sales Cloud and Concur Expense

    SAP announced that as of July 15 its GROW with SAP premium subscription will include access to SAP Sales Cloud and Concur Expense. Concur Expense offers automated expense management from receipt capture to report approval, supports compliance needs, and includes a mobile app; SAP Sales Cloud provides AI-powered sales automation. SAP says the combination delivers a complete lead-to-cash process on cloud-native, user-centric UX.

Jul 10Wed
  1. SAP Concur Blog

    A beginner's guide to business compliance: tax digitization, ESG, AI, and data security

    A SAP Concur blog post, produced with Accenture, examines internal and external compliance areas for businesses, including tax digitization, ESG, AI, cybersecurity, and internal spending. It cites data that 77% of business leaders say detecting and managing risk is harder than ever and 72% say their risk management capabilities haven't kept up. It suggests spending and tax management solutions can streamline global processes and identify taxable spend and reclaimable VAT.

  2. SAP Concur Blog

    Industry leaders on maximizing AI ROI

    SAP Concur's CFO Insights Series article 'Solving the ROI Puzzle' combines research and finance-leader input on how businesses can measure and maximize AI returns. It says 51% of finance leaders are investing in AI, and measuring ROI requires understanding the challenges of defining returns, using nontraditional performance indicators, and recognizing long-term human benefits. It cites McKinsey's estimate that about 75% of generative AI's total value comes from customer operations, software engineering, R&D, and marketing and sales.

Jul 9Tue
  1. SAP Concur Blog

    SAP Concur survey: how AI could transform business travel

    SAP Concur's Global Business Travel Survey found 88% of business travelers globally took unanticipated steps in the past 12 months due to unexpected challenges, with 38% spending extra time on the road and 36% incurring extra expenses. 64% of travel managers want AI to automate at least some responsibilities, and 95% of business travelers would consider AI-powered automation. The survey also found 95% of Gen Z and 92% of millennial travelers are uncomfortable using AI-enabled booking tools, versus 83% of Gen X and 68% of baby boomers.

Jun 25Tue
  1. SAP Concur Blog

    2024 accounts payable automation trends report: key takeaways

    An accounts payable automation trends study sponsored by SAP Concur and conducted by IFOL found 52% of AP professionals now spend fewer than ten hours per week processing invoices, down from 62% a year earlier; manual invoice entry into ERP or accounting systems fell to 60% from 85% in 2023. 64% of respondents cited stress from outdated processes as their biggest hurdle, and 40% pointed to strained vendor relationships. Only 7% currently use AI for spend management, but 40% are considering adoption within the next year.

  2. SAP News Concur Search

    SAP Concur research reveals five challenges for business travel in 2024

    SAP Concur's survey of 3,750 travelers and 600 travel managers identifies five challenges for business travel in 2024: 88% of travelers were forced to make last-minute changes due to unexpected delays, cancellations, or re-routing, and 80% add booking buffers; safety and political or social concerns are top reasons travelers decline trips; the trade-off between sustainability and cost; unequal access to travel opportunities; and the need for AI solutions and education.

Jun 24Mon
  1. SAP Concur Blog

    SAP Concur Webcast: How AI Is Redefining Business Productivity

    SAP Concur released an on-demand webcast on AI and productivity, moderated by Brian Veloso with guests Deborah Maynard and Harsehaj Dhami. The discussion cites the CFO Insights Report: 98% of CFOs believe AI threatens them, while 61% see it as an essential tool for managing the unexpected. Guests said AI should be seen as a complementary tool to support staff and suggested measuring adoption via quantitative metrics such as task completion time. On regulation, they noted the private sector has more freedom and less regulation than the public sector, and that regulation can ensure public trust. A KPMG Canada report shows 72% of U.S. companies use AI in operations versus only 35% of Canadian…

  2. SAP Concur Blog

    SAP Concur: AI, Automation and Virtual Payments Are Reshaping Spend Management

    A SAP Concur blog post says AI, automation and virtual payments are transforming spend management, making expense processes more integrated, automated and secure. It describes Concur Expense using ExpenseIt for photo-based automatic entry, itemization and categorization, and a Mastercard integration that auto-populates corporate card purchases. It also mentions an Extend virtual card integration embedded in Concur Invoice for invoice payments. Vantage Market Research expects the global virtual card market to triple by 2030.

May 29Wed
  1. SAP Concur Blog

    Accounts Payable and AI: An Ideal Fit for Efficiency and Insight

    This SAP Concur blog post explores the application of artificial intelligence in accounts payable (AP) processes. It notes that AI can automatically capture key invoice details, perform three-way matching, improve compliance and fraud detection, thereby enhancing efficiency and insight. Research shows that 63% of finance leaders plan to invest in cutting-edge technologies this year. AI cannot replace human expertise but can reduce manual work, allowing employees to focus on higher-value tasks.

Mar 21Thu
  1. SAP Concur Blog

    SAP Concur Urges Companies to Digitalize Spend Management Now

    SAP Concur published a blog arguing that companies should fully digitalize spend management now to cope with supply chain upheavals, inflation and global tensions. It cites that 90% of CFOs say preparing for the unexpected is their top task, and that finance and AP teams save an estimated 134 hours weekly using SAP Concur invoice management solutions. A fully automated solution spans request-to-payment, including receipt photo capture, automatic corporate card feeds, AI fraud and compliance checks, automated auditing and ERP integration.

Mar 13Wed
  1. SAP Concur Blog

    Ardent Partners: 2024 AP Trends Center on AI and Agility

    The Ardent Partners report 'Accounts Payable 2024: BIG Trends and Predictions,' sponsored by SAP Concur, says AI and automation will deepen their impact on accounts payable, allowing AP teams to focus on strategic decision-making. Report topics include AI and digital transformation, fraud prevention, supply chain shifts, tightening invoicing standards, best-practice sharing, data value and AP career development. The report says AP is becoming a 'hub of intelligence' as well as a 'center of efficiency.'

Feb 22Thu
  1. SAP Concur Blog

    SAP Concur Launches Global Tax Management Solutions Amid E-Invoicing Mandates

    SAP Concur has launched global tax management solutions to help companies keep up with rapidly evolving tax regulations. The solutions support various phases of the tax management process, from expense report creation to approval, payment, and reconciliation, and leverage AI and machine learning to maximize tax recovery. Digitized receipts and e-invoice mandates are already in place in countries such as China, Japan, and Mexico. SAP Concur's solutions currently support France, Spain, Japan, China, Mexico, Australia, and New Zealand, with support for Portugal, Belgium, and Switzerland coming soon.

Feb 1Thu
  1. SAP Concur Blog

    SAP Concur Discusses the Impact of Corporate Travel Managers on Business

    SAP Concur published an article discussing the key role of corporate travel managers. It notes that travel and expense (T&E) can account for 8% to 12% of an organization's spending, nearly two-thirds of companies face increasing pressure to manage costs, and three-quarters say travel is important or very important to managing customer relationships and obtaining new business. Corporate travel managers impact business by building strategic policies, optimizing travel arrangements, making data-driven decisions, aligning with sustainability initiatives, integrating technology, and enhancing employee productivity.

Jan 31Wed
  1. SAP Concur Blog

    SAP Concur Releases Future-Ready Guide for Finance Leaders

    SAP Concur published a resource compilation for finance leaders covering career growth, team empowerment, and AI and finance technology adoption. It cites an SAP Concur CFO Insights report finding that 90% of senior finance leaders agree their key task is to prepare their business for the unexpected. Resources include an eBook on top CFO priorities for 2024, the fast track to CFO, the modern finance leader role, and AI and finance technology white papers.

Jan 29Mon
  1. SAP Concur Blog

    SAP Concur Survey: 90% of Finance Leaders See Unexpected-Prep as Critical

    An SAP Concur study of global senior finance leaders found that 90% agree preparing their business for the unexpected is a critical task today, while only 2% disagreed. The article proposes four resolutions for finance leaders: innovate to control costs, compliance, and cash flow through a unified platform and AI; strengthen visibility, analysis, and planning; adapt processes, policies, and priorities; and boost morale, productivity, and retention. It also covers automated indirect tax recovery such as VAT, integrating travel and expense data, and mobile expense reporting.

Jan 2Tue
  1. SAP Concur Blog

    SAP Concur Guide: How AI Is Reshaping Corporate Expense Management

    SAP Concur published a guide outlining the value of artificial intelligence in expense management. The article notes that traditional manual expense management is inefficient, especially for large decentralized organizations, where finance managers cannot easily review every expense for compliance and employees spend significant time collecting receipts, filling out forms, and reconciling ledgers. AI expense management can accelerate task completion, ensure policy compliance, and provide more data for finance, HR, and travel professionals. Core tools include machine learning, mobile apps, optical character recognition, and cloud computing. Future trends include paperless expensing, blockcha…

Nov 29Wed
  1. SAP Concur Blog

    SAP Concur Predictions for 2024 in Travel, Expense and Invoice Management

    SAP Concur executives released 2024 predictions for travel, expense and invoice (TEI) management, with artificial intelligence as the connecting thread. Predictions include: virtual payments will simplify reimbursement, with AI quickly validating compliant transactions for near-immediate reimbursement; generative AI may be used for budgeting and predictive analytics; cost-cutting measures may increase tension between corporate travel policies and employee expectations; and accelerated NDC adoption, combined with reduced supplier payments to TMCs, may drive TMC consolidation.

Oct 30Mon
  1. SAP Concur Blog

    Automated Invoice Processing: A Game-Changer for Modern Businesses

    SAP Concur's blog explains how automated invoice processing uses AI, machine learning, and OCR to process invoices for accounts payable departments and update ERP systems in real time. The article notes automation delivers time savings, paperless operation, reduced human error, centralized data, and enhanced financial visibility, with invoice approval time improving by roughly 90% on average.

Oct 26Thu
  1. SAP Concur Blog

    SAP Concur Releases AI Whitepaper: Solving Business Problems with a Human Focus

    SAP Concur released an AI whitepaper detailing nearly a decade of embedding AI in travel and expense solutions, citing survey data: 82% of finance leaders hope AI improves operational efficiency, 62% see it as essential for managing uncertainty, and only 11% of finance managers demonstrate digital competency. The article also outlines AI applications in cost estimation, receipt itemization, and mobile expense reporting.

  2. SAP Concur Blog

    SAP Concur Report Explores the Changing Role and Responsibilities of the CFO

    SAP Concur surveyed 220 finance leaders across seven markets and released a CFO Insights report. Findings show four of five top external challenges relate to global economic turmoil; CFOs respond by increasing market monitoring (57%), investing in innovation (40%), and automation and AI (33%); 68% of CFOs see AI as a threat to their position, while 82% believe it will make operations leaner.

Oct 23Mon
  1. SAP Concur Blog

    SAP Concur Research: Nine in 10 CFOs Say Preparing for the Unexpected Is Their Key Task

    SAP Concur research shows nine in 10 CFOs agree their key task today is preparing the business for the unexpected. The upcoming CFO Insights Report: A New Role in Managing Uncertainty examines how growing uncertainty has pushed CFOs toward forecasting and risk management, covering investments in analytics and AI, sustainability reporting pressure, mid-size organization challenges, and the evolving CFO relationship with C-suite peers such as CHROs.

Oct 11Wed
  1. SAP Concur Blog

    SAP Concur and WalkMe Launch User Assistant to Boost Expense Management Adoption

    SAP Concur launched Concur User Assistant by WalkMe, which provides on-screen prompts, visual cues, and a chatbot to guide employees while using the platform. The article says 42% of businesses changed to remote/hybrid work policies to retain or attract talent, and cites a Forrester study reporting a 100% increase in training and onboarding efficiency, a 50% decrease in IT support and helpdesk tickets, and a 35% increase in user confidence.

Oct 3Tue
Sep 29Fri
Aug 16Wed
  1. SAP Concur Blog

    SAP Concur: How AI Will Transform T&E

    SAP Concur published a blog on AI applications in travel and expense (T&E) management. It cites IDC data that 45% of businesses see opportunities for AI to improve payments, expense management, and analytics. SAP Concur's Verify uses AI to automatically audit expense reports, and ExpenseIt reduced returned reports from 14% to 1.2%. In 2022, $1.6 billion in spending exceptions went unexamined, while Verify automatically audited 97% of 2.8 million reports between January 2022 and June 2023.

Jul 24Mon
  1. SAP Concur Blog

    SAP Concur Verify: AI-Powered Expense Audit Advances

    SAP Concur introduces Verify, its AI-powered self-serve audit solution. In the past year, Verify performed over 38 million audit checks on expense reports submitted through Concur Expense, with an average of one third flagged monthly for organizational review. Verify added 10 new checks covering duplicate receipts, old dates, personal use of company cards, and more, and is now generally available for enterprise customers in the U.S. and Canada.

May 12Fri
  1. SAP Concur Blog

    Forrester: Intelligent T&E Management Drives the Future of Work

    Forrester Consulting published a thought leadership paper commissioned by SAP Concur, based on a global survey of T&E software decision-makers in finance, travel, IT, or procurement. 76% of decision-makers rank increasing automation to improve efficiency and productivity as a high or critical priority, 78% prefer a single platform to manage T&E processes, and 64% report their companies are under pressure to manage costs. 77% believe travel is important or very important to managing customer relationships, and 67% cite its role in obtaining new customers. The report says integrated platforms outperform fragmented solutions on data visibility and system connectivity.

May 3Wed
  1. SAP Concur Blog

    10 Tips for a Duty of Care Program That Supports All Employees

    SAP Concur published 10 tips for building a future-proof duty of care program, covering establishing a crisis management team, leveraging AI for travel risk management, implementing an emergency contact system, updating safety policies, using risk intelligence to assess country-specific threats, deploying an employee tracking system, enabling two-way communication, integrating global medical support, fostering a culture of care, and refining crisis communication with automated alerts. It cites Wakefield's 2024 Global Business Travelers Report: 95% of business travelers are open to AI-enabled booking options, nine in ten would decline a trip for safety, social, or environmental concerns, and…

Aug 23Tue
  1. SAP Concur Blog

    Spend Compliance Challenges for Utility and Energy Companies

    An SAP Concur blog post notes that utility and energy companies must comply with municipal, state, and federal regulations, including those of the Federal Energy Regulatory Commission (FERC), yet many still rely on multiple outdated, on-premises legacy financial systems to maintain and audit employee spend data. This makes it hard to see how money is spent and by whom, review and control spend before it happens, enforce compliance with spend policies and financial regulations, spot data patterns hidden across channels or systems, and actively identify and mitigate spend fraud, waste, and abuse. The post recommends modernizing and automating systems to insert controls at the point of purchas…