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Jun 29Wed
  1. SAP Concur Blog

    Amex GBT and SAP Concur Partner to Deliver Consistent Global Booking Experience

    An SAP Concur podcast conversation with Scott Daube of American Express Global Business Travel (Amex GBT) explores how to provide a consistent, reliable online booking experience for multinational corporate clients. Daube notes that traveler dissatisfaction often stems from travel policy rules rather than the booking tool itself. Amex GBT helps clients safely restart travel programs post-pandemic by collecting feedback, reassessing resources, and leveraging global technology like Concur Travel.

  2. SAP Concur Blog

    SAP Appoints Charlie Sultan as President of Concur Travel

    SAP announced the appointment of Charlie Sultan as President of Concur Travel, responsible for travel solution management, supplier merchandising and customer needs, market awareness and market growth for SAP travel solutions. Sultan most recently served as COO and SVP of Strategic Planning at SAP Concur, and over eight years held senior leadership roles overseeing supplier relations and content strategy for Concur Travel, including Concur TripLink. He previously spent 15 years at American Airlines, bringing a deep travel and distribution background.

  3. SAP Concur Blog

    Flight Centre Travel Group Expands Use of Concur Compleat

    SAP Concur announced an expanded partnership with Flight Centre Travel Group, which will use Concur Compleat travel agency automation services globally. Flight Centre has company-owned operations in 23 countries and a corporate travel management network spanning more than 90 countries. Compleat is expected to ticket over 120 million reservations in 2019. The expanded partnership is expected to at least triple the annual number of transactions Flight Centre processes through Compleat.

  4. SAP Concur Blog

    SAP Concur: Concur Travel Connecting to United Airlines NDC Content

    SAP Concur announced it will make United Airlines NDC content available to all customers through Select Access. United's NDC APIs will display its bundles of ancillary services, configurable in Concur Travel and uniquely available through the NDC channel. The post notes that since 2019, all customers have had access to NDC content from British Airways and the Lufthansa Group through Select Access (Travelfusion), making Concur Travel the first corporate online booking tool (OBT) to provide NDC access. It also notes United has been a North American pioneer in multi-channel distribution and was the first airline to connect to Concur TripLink. In the future, Concur Travel plans to obtain NDC co…

  5. SAP Concur Blog

    GBTA and SAP Concur Poll: Travel Managers Shift Toward Technology Oversight

    A GBTA and SAP Concur poll of 226 travel managers and buyers examined how digital transformation is reshaping corporate travel management. The findings show travel managers' responsibilities shifting from managing people and policies toward overseeing the technology that enables modern business travel management. 72% expect bookings through their online booking tool (OBT) to increase over the next three years, while only 4% expect a decrease; four in ten expect bookings made directly through airline (40%) or hotel (38) websites to decline. 58% of travel managers either already include or expect to include NDC bookings within the next year. Facing airline fees on TMC and GDS channel bookings…

  6. SAP Concur Blog

    NDC in the Corporate Space and Concur Travel

    A SAP Concur blog post discusses in detail the adoption of IATA's New Distribution Capability (NDC) in the corporate travel space. It notes that Concur Travel customers rely on TMCs, and most prefer to wait for NDC to be available via the GDS. For customers who want NDC content sooner, SAP Concur has been piloting with early adopter TMCs and customers, leveraging its existing Select Access infrastructure to deliver content from Lufthansa Group and British Airways. These pilots are close to completion, and pilots with American Airlines and United Airlines are in the queue. UK-based TMCs Business Travel Direct and Travel & Transport Stateman have successfully tested BA NDC. The article also d…

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