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Dec 9Mon
  1. SAP Concur Blog

    SAP Concur Outlines AI Applications in Spend Management

    SAP Concur published a blog on generative AI applications in travel and expense management. It cites survey data: 51% of CFOs are investing in AI technology, up from 15% in August 2023; 58% of CFOs have very little knowledge about AI and only 4% are confident they have a strong grasp of it. The post says 34% of travel managers feel constrained by expectations to implement AI tools without adequate training, and only 7% of AP teams currently use AI. SAP Concur says it has integrated AI and machine learning into its solutions for over a decade and lists four application areas: automation, compliance, fraud detection and spend analytics.

Dec 4Wed
  1. SAP Concur Blog

    SAP Concur Explains the Value of Automated Financial Reconciliation

    SAP Concur published a blog explaining financial reconciliation and the benefits of automation. It says reconciliation is a critical accounting function that uncovers errors, non-compliant spend and potential fraud while ensuring accurate financial reporting. Automated reconciliation can improve efficiency and accuracy, prevent fraud, and support strategic spend analysis and cash flow management. It cites SAP Concur user data: 32% less time approving expenses, up to 13 hours saved per week for accounting and finance teams, and an $18 reduction in the cost of expense report processing.

Nov 25Mon
  1. SAP Concur Blog

    SAP Concur Publishes Guide on Business AI Use Cases in Travel and Expense Management

    SAP Concur published a blog on November 25, 2024, outlining business AI use cases in travel and expense management. It cites survey data showing over half of finance leaders plan to invest in business AI, with 61% aiming to improve efficiency, 64% to automate mundane tasks, and 67% to improve forecasting accuracy; 58% of CFOs admit to understanding very little about AI in finance. The article lists specific use cases in accounts payable, travel booking, and expense reporting, and mentions Concur Expense can achieve 5X efficiency, recoup initial investment in 7 months, and deliver a three-year ROI of 628%.

  2. SAP Concur Blog

    SAP Concur Publishes Best Practices Guide for Efficient Expense Audits

    SAP Concur published a blog on November 25, 2024, offering best practices and checklists for expense audits. It cites data that 13% of misappropriation fraud comes from expense reimbursement schemes, with median losses of $50,000. It recommends auditing every expense or focusing on high-risk areas such as cash purchases and frequent travelers; auditing before approval; mandating corporate cards; and integrating AI for compliance checks. It also lists success stories from Uber, PETRONAS, Penn State University, and Chobani.

Nov 19Tue
  1. SAP Concur Blog

    SAP Concur Showcases User Cases of AI-Driven Spend Management Solutions

    SAP Concur published a blog on November 19, 2024, using three personas—Amanda, Jessica, and Michael—to showcase how its AI-driven spend management solutions improve efficiency. Amanda, an accounting analyst, saves two and a half days per week; Jessica, an AP manager, reduced month-end close from 15 days to 3 days; Michael, a sales rep, submits expense reports in minutes instead of days. The article also mentions businesses using SAP Concur solutions see a 26% reduction in budget overspending and a 47% reduction in missing receipts.

Nov 15Fri
  1. SAP Concur Blog

    SAP Concur Releases 'Before You Go' Checklist for Business Travelers

    SAP Concur has released a 'Before You Go' checklist for business travelers, aiming to help employees with varying levels of experience better prepare for trips. The checklist covers preparation, booking, planning, and packing, and suggests travel managers and HR share it as a company resource. SAP Concur also offers customizable templates and lists, and mentions tools like Concur Travel, TripLink, TripIt Pro, and ExpenseIt. In the past 12 months, more than 30 million flights were booked in Concur Travel.

Nov 7Thu
  1. SAP Concur Blog

    SAP Concur Releases Free Policy Templates for Travel, Expense, Invoice, and Sustainability

    SAP Concur has released free policy templates for travel, expense, invoice, and sustainability to help companies design and update policies. The article notes that effective policies should be concise, clear, easily locatable, and explain the policy's purpose and who it affects. Templates cover travel policy (balancing cost and traveler needs), expense policy (defining processes and non-compliance consequences), invoice policy (customer-facing processes), and sustainability policy. SAP Concur suggests companies regularly update policies as conditions change.

Oct 21Mon
  1. SAP Concur Blog

    SAP Concur Releases Guide to Managing Corporate Cards with Concur Expense

    SAP Concur published an article on managing corporate cards and purchase cards (p-cards) with Concur Expense. Corporate cards are credit cards issued to employees for expenses like travel, meals, and lodging; p-cards are lines of credit used to buy supplies, subscriptions, or tools at preferred vendors. Both provide spending visibility and control. Concur Expense offers extended solutions like Company Bill Statements, Bank Card Feeds, Expense Payment Manager, and Central Reconciliation to automate reconciliation, accelerate reimbursement, and simplify management.

Oct 14Mon
  1. SAP Concur Blog

    SAP Concur: Modernizing T&E Management in State and Local Government

    SAP Concur published an article on modernizing travel and expense (T&E) management in U.S. state and local government agencies. It notes that many agencies still rely on manual processes and outdated systems, leading to higher error rates, delayed reimbursements, increased costs, poor budget visibility and compliance issues. Modernization can deliver cost efficiency, resource optimization, enhanced transparency and improved employee satisfaction. The article stresses change management and offers strategies including communication, training, emphasizing automation as support rather than replacement, and personalized engagement.

  2. SAP Concur Blog

    SAP Concur Podcast: Managing the Business Risks of Employee Drivers

    SAP Concur published a podcast article featuring Jonathan Steele of Motus discussing the business risks of employee drivers. It notes that even if employees use personal vehicles, organizations face risk and liability when employees drive on company business. Companies must ensure drivers have valid licenses, insurance and clarity on vehicle ownership. A case study describes a company that checked driving records only annually, failed to identify risks in time, and ultimately faced a multimillion-dollar settlement. The article also notes U.S. auto insurance premiums are outpacing other inflation categories, one in seven drivers is reducing or forgoing insurance, and 10.7 million drivers wer…

Sep 25Wed
  1. SAP Concur Blog

    SAP Retains #1 with 49.6% Share in 2023 T&E Management Software Market

    SAP Concur announced that according to IDC, SAP retained the No. 1 ranking with 49.6% of 2023 market share for travel and expense management software, up from 49.4% in 2022. GBTA data shows global business travel spending reached $1.03 trillion at the end of 2022, 72% of the $1.43 trillion pre-pandemic high. GBTA's 2024 outlook projects global spending will reach a record $1.48 trillion by the end of 2024. In the past year, more than 1 billion expense line items were processed in Concur Expense. SAP experienced 14% year-over-year revenue growth in 2023.

  2. SAP Concur Blog

    SAP Concur: The Development of Verify, a Thoughtful Automation Tool

    SAP Concur published an article on the development of Verify, its AI-powered expense audit tool. It cites ACFE data that organizations lose an estimated 5% of revenue to fraud annually, and a 2022 survey showing 89% of business travelers submitted at least one expense they weren't sure complied with company travel policy. SAP Concur introduced Policy Audit and Receipt Audit over a decade ago, which evolved into Intelligent Audit and then Verify. Verify can audit 100% of expense reports based on configurable rules, with a 24/7 team of auditors confirming when AI is unsure. The article also notes nearly one-third (32%) of occupational frauds are associated with a lack of internal controls.

Sep 16Mon
  1. SAP Concur Blog

    SAP Concur: Concur Invoice Automates Accounts Payable

    SAP Concur published an article on automating accounts payable (AP) with Concur Invoice. It cites a CFO survey showing 63% of CFOs are investing in cutting-edge technology to support agility, up from 33% the previous year; over half of CFOs name cost control as a top three internal challenge in 2024; and 52% say there is risk that costs rise quickly as companies grow. The article also presents case studies of Honda NZ, Canaccord Genuity and Ingeus using Concur Invoice, including Honda NZ saving NZD 17,000 per month, Canaccord Genuity completing approvals and payments typically within a week, and Ingeus processing 3,000 invoices per month.

Aug 26Mon
  1. SAP Concur Blog

    SAP Concur Launches Request Assistant to Streamline Trip Approvals with Generative AI

    In March 2024 SAP Concur added Request Assistant to Concur Request, using generative AI to provide cost estimates for business trips based on trip duration, destination, and services, as well as user preferences such as flight class, number of connections, and hotel ratings. The feature integrates with Concur Travel to carry approval-stage details into booking, and with Concur Expense to populate an expense report from expected costs; if the final total matches the original estimate, companies can configure auto-approval. SAP Concur's 2024 Global Business Travel Survey found that 84% of business travelers say their company requires pre-trip approvals for at least some trips, 67% have observ…

Aug 19Mon
  1. SAP Concur Blog

    SAP Concur: Five Principles for Choosing Spend Management Tech

    SAP Concur published a blog outlining five principles for choosing a spend management solution, urging companies to deploy AI-driven tools within six to twelve months to cut costs and lift employee productivity. It cites customer examples from Unisys, New York University, Prison Fellowship and AtriCure, emphasizing spend visibility from integrating travel and expense data. SAP Concur says its solutions serve more than 51,000 businesses and integrate with over 200 ERP, CRM, HR and accounting systems.

Aug 13Tue
  1. SAP Concur Blog

    SAP Concur Customers Share Top Benefits of Automation

    SAP Concur released a video series in which customers share real-world benefits of automation. Caris Life Sciences' Compliance and T&E Manager said a risk management solution streamlined the audit process; AtriCure's Senior Manager of Finance Projects said Concur Invoice workflow automation improved employee productivity and satisfaction; Lincoln International's Global Concur Specialist uses the Consultative Intelligence add-on to boost decision-making; and Great Hearts Academies' Director of Financial Shared Services said automated mileage tracking saves employees time.

Aug 5Mon
  1. SAP Concur Blog

    SAP Concur: To Fuel Productivity, Focus on the System, Not the Employee

    A SAP Concur blog post argues that meaningful productivity gains happen at the organizational level through efficient systems and the right tools, not by focusing on individual employees. It cites McKinsey data that more than half of surveyed employees say they are relatively unproductive, potentially costing a company $228 million to $355 million a year. The post outlines how T&E tools boost organizational productivity through digitization (ExpenseIt receipt capture), automation (Concur Request approvals, Verify audits), and integration to eliminate data silos.

Jul 26Fri
  1. SAP Concur Blog

    SAP Concur Reflects on 30 Years of Innovation and Future Vision

    SAP Concur published an article reflecting on its 30-year history, claiming it was first to establish expense reporting as a service, first to create an integrated travel and expense platform, and first to build AI and machine learning into T&E solutions. It describes redefining the expense experience, business travel, and intelligent data through timely notifications, policy tips, smart receipt handling, real-time credit card authorizations, preference-based booking, sustainability metrics, and generative AI and predictive auditing.

Jul 17Wed
  1. SAP Concur Blog

    SAP Concur Releases Business Travel Management Tools and Survey Data

    SAP Concur released business travel management tools during the GBTA Convention and published results from its sixth annual Global Business Travel Survey of 600 travel managers across six markets. The survey found 99% say their job will be more challenging in the next 12 months, 37% say delivering high-quality programs despite increased stress is difficult, and 31% struggle to remain motivated due to feeling undervalued. 21% are likely to seek a travel manager position at a different company, and 20% may seek a role outside travel management. SAP Concur also released Concur Expense data: average airfare expense was $770 in 2023, up 10% from $698 in 2019; average gasoline expense transaction…

  2. SAP Concur Blog

    SAP Concur: How IT Can Drive Spend Management Success

    A SAP Concur blog post for CTOs/CIOs offers six recommendations for evaluating spend management solutions: get senior leadership buy-in early, understand needs at all levels, start with must-have features and look long-term, champion great user experiences, look for a long-term technology partner, and test the software yourself. The post mentions SAP Concur has more than 85 million users and has used AI and machine learning in its spend management solutions for nearly a decade.

  3. SAP Concur Blog

    SAP Concur: How CFOs Can Use Collaboration to Buy Better Tech

    A SAP Concur blog post advises CFOs to collaborate with IT, HR, and business transformation leaders when purchasing spend management solutions. It notes IT leaders focus on ERP, CRM, and HR integration and data security; HR leaders understand employee pain points, with 54% agreeing too many manual processes make work-from-anywhere difficult; and business leaders can help clarify requirements. The post mentions SAP Concur has more than 51,000 customers.

  4. SAP Concur Blog

    Five must-have spend management features for business transformation

    A SAP Concur blog post outlines five features that business transformation leaders consider must-haves for a future-forward spend management solution: a mobile app for employees on the go, a smart dashboard for real-time spend visibility, versatile data integration and compatibility, scalable architecture, and customer support with a knowledge base. It says best-in-class mobile apps use AI and machine learning to extract receipt details from photos, import and categorize corporate card transactions, and flag non-compliant expenses, and stresses seamless integration with CRM, ERP, and accounting systems.

Jul 11Thu
  1. SAP Concur Blog

    GROW with SAP premium subscription to include SAP Sales Cloud and Concur Expense

    SAP announced that as of July 15 its GROW with SAP premium subscription will include access to SAP Sales Cloud and Concur Expense. Concur Expense offers automated expense management from receipt capture to report approval, supports compliance needs, and includes a mobile app; SAP Sales Cloud provides AI-powered sales automation. SAP says the combination delivers a complete lead-to-cash process on cloud-native, user-centric UX.

Jul 10Wed
  1. SAP Concur Blog

    A beginner's guide to business compliance: tax digitization, ESG, AI, and data security

    A SAP Concur blog post, produced with Accenture, examines internal and external compliance areas for businesses, including tax digitization, ESG, AI, cybersecurity, and internal spending. It cites data that 77% of business leaders say detecting and managing risk is harder than ever and 72% say their risk management capabilities haven't kept up. It suggests spending and tax management solutions can streamline global processes and identify taxable spend and reclaimable VAT.

Jul 2Tue
  1. SAP Concur Blog

    Best practices for easing tax compliance and expense reporting for SMBs

    A SAP Concur blog post offers best practices for SMB tax compliance, including unifying expense and invoice systems, adopting digital tools and automation, recognizing the tax implications of remote work, building a culture of compliance, and teaming up with a trusted partner. It says SMBs face inefficient expense tracking, time-consuming tax document management, missed filing deadlines, and cash-flow difficulties, which can lead to fines and fraud risks.

Jun 24Mon
  1. SAP Concur Blog

    SAP Concur: Pairing ERP with Spend Management Can Fast-Track ROI

    A SAP Concur blog post argues that because ERP implementations require significant time, effort and money without immediate ROI, companies should implement a spend management solution alongside a new ERP. It says spend management can integrate spend data with systems such as HR, eliminate manual expense steps, enhance compliance and cap overspending. SAP Concur recommends integrating ERP with its travel and expense (T&E) solutions for a holistic view of spend and automating manual expense processes.

  2. SAP Concur Blog

    SAP Concur: Automated T&E Can Balance People, Business and Sustainability

    A SAP Concur blog post says business travel must balance employee, business and environmental needs, and that an automated spend management system can clamp down on out-of-policy spend while giving employees more autonomy. It cites data: 90% of senior finance leaders agree their key task is to prepare for the unexpected; 67% of business travelers say travel is critical for career advancement; 88% were forced to take unanticipated steps in the past 12 months due to delays, cancellations or re-routing; and 92% would decline a trip for safety, social or environmental concerns or work-life balance impact. It also presents Campari Group, KUKA and Standard Chartered Bank cases using SAP Concur to…

  3. SAP Concur Blog

    SAP Concur: AI, Automation and Virtual Payments Are Reshaping Spend Management

    A SAP Concur blog post says AI, automation and virtual payments are transforming spend management, making expense processes more integrated, automated and secure. It describes Concur Expense using ExpenseIt for photo-based automatic entry, itemization and categorization, and a Mastercard integration that auto-populates corporate card purchases. It also mentions an Extend virtual card integration embedded in Concur Invoice for invoice payments. Vantage Market Research expects the global virtual card market to triple by 2030.

Jun 4Tue
  1. SAP Concur Blog

    SAP Concur: Benefits of Virtual Cards for Business and Travel Expense Management

    A SAP Concur blog post explains virtual corporate cards—digital payment methods that exist only online—for online transactions and accounts payable. It says virtual cards can streamline financial processes such as credit card reconciliation and cash flow management, enhance security through single-use card numbers, customized controls and compliance records, and optimize travel expense management through simplified booking, automated reporting and policy compliance. It also says virtual cards can speed invoice payments, reduce errors and strengthen vendor relationships.

May 29Wed
  1. SAP Concur Blog

    Introducing Premium Assistant: Your Trusted Support Solution

    This SAP Concur blog post introduces Premium Assistant, a support service designed to help businesses optimize their use of SAP Concur solutions. The service provides expert assistance to streamline processes, improve productivity, save time, scale flexibly, and offer direct support to employees. With personalized service, Premium Assistant ensures investments continue to deliver value.

May 13Mon
  1. SAP Concur Blog

    Six Essential Criteria for Comparing Expense Management Software

    SAP Concur's blog outlines six essential criteria for evaluating expense management software: features and capabilities, integration and scalability, innovation, security, support, and reputation. It emphasizes assessing current processes, ensuring integration with existing systems, checking the provider's innovation track record and security certifications, and offering 24/7 support.

May 10Fri
May 9Thu
May 2Thu
  1. SAP Concur Blog

    What a Cash Flow Statement Is and Why It Matters for Expense Management

    SAP Concur explains what a cash flow statement is and why it matters: cash flow is the net balance of cash entering and leaving a business at a specific point in time, flowing out when inventory is bought and in when customers buy products. Rent, utilities, payroll, and bank and credit card fees make cash flow complex, and credit terms and financing can push payments later. A cash flow statement typically has three sections—operations, investing, and financing—and can be prepared using the direct or indirect method. The article also lists strategies to improve cash flow, including customer credit checks, leasing instead of buying, early-payment discounts, better inventory management, prompt…

Apr 16Tue
  1. SAP Concur Blog

    What Is Fraud Prevention? Key Points for Corporate Expense and Travel Fraud Control

    SAP Concur explains fraud prevention in practice. The article says fraud prevention cannot be a check-the-box exercise and must go beyond simple compliance with proactive strategies to reduce risk; many organizations lack the right policies and processes because they trust employees or haven't had a major issue yet, and too often such companies are experiencing fraud but failing to uncover it. Citing ACFE, the article says 5% of the typical organization's annual revenues are lost to fraud, and 86% of fraud cases involve asset misappropriation, including padding travel and expense claims. Measures include enterprise-wide risk assessment (EWRA), segregation of duties, authorization controls,…

  2. SAP Concur Blog

    Right Tools and Approach Improve Spend Visibility and Control

    SAP Concur discusses how companies can improve spend visibility and control. The article says that amid recent turbulence and change, controlling and seeing company spending is more important than ever; while many businesses have automated and improved processes, opportunities remain to achieve better visibility, efficiency, compliance, and insight. It lists seven capabilities to look for in spend management solutions: consolidating data into a single platform; capturing every travel booking (such as Concur TripLink); integrating travel, expense, and invoice data into ERP; automating mileage (such as Drive); empowering budget managers (such as Budget and Concur Request); leveraging AI tools…

  3. SAP Concur Blog

    What Is System Integration and What Are Its Advantages?

    SAP Concur explains system integration and its advantages. The article says that with more tech tools and rapid cloud adoption, tech stacks have become increasingly complex, making it essential that everything connects properly and works consistently. System integration combines different systems and applications into a cohesive workflow, making data sharing easier and ensuring accuracy across the organization. Benefits listed include enhanced efficiency (eliminating manual data entry, reducing duplication, automating repetitive tasks); improved decision-making (real-time access to data from different sources); cost savings (reducing operating expenses, eliminating redundant systems); compl…

Apr 12Fri
  1. SAP Concur Blog

    Reduce Fraud with Technology, Policy, and Other Tools You Have

    SAP Concur explains how to prevent and detect expense fraud. The article says 62% of organizations report financial losses from fraud within the last three years, and that preventing internal and external fraud and building compliance go hand in hand. It outlines four steps: update spending policies to clearly reflect current business needs and communicate them through automated travel and expense solutions; use automated T&E technology to deter fraud, such as integrating credit card data, applying automated audit rules, requiring electronic receipts, and supporting external audit programs; monitor and analyze spend data with reporting tools to spot patterns such as duplicate expenses; and…

Apr 4Thu